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    <title>topic Re: I'm being charged, even though I cancelled my plan. in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-being-charged-even-though-I-cancelled-my-plan/m-p/779690#M31672</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1850666"&gt;@Susan67&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;... the only way is to drop to basic Which is not free.&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Basic accounts are free. When you cancel a subscription you're cancelling the automatic renewal. At the end of your current billing period, your account is downgraded back to a Basic account.&lt;/P&gt;</description>
    <pubDate>Thu, 27 Jun 2024 17:23:48 GMT</pubDate>
    <dc:creator>Rich</dc:creator>
    <dc:date>2024-06-27T17:23:48Z</dc:date>
    <item>
      <title>I'm being charged, even though I cancelled my plan.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-being-charged-even-though-I-cancelled-my-plan/m-p/779379#M31652</link>
      <description>&lt;P&gt;I’m still being charged every month even though I cancelled my subscription in January 2024. I can’t find a customer support email or phone number to contact someone to get these charges stopped.&lt;/P&gt;</description>
      <pubDate>Wed, 26 Jun 2024 05:04:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-being-charged-even-though-I-cancelled-my-plan/m-p/779379#M31652</guid>
      <dc:creator>Ja988545</dc:creator>
      <dc:date>2024-06-26T05:04:10Z</dc:date>
    </item>
    <item>
      <title>Re: I'm being charged, even though I cancelled my plan.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-being-charged-even-though-I-cancelled-my-plan/m-p/779401#M31654</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1850181"&gt;@Ja988545&lt;/a&gt;&lt;/SPAN&gt;, let's see what we can find together about this!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;May I reach out to the email address associated with your Community's profile here so we can have a further look into this with all of my tools available?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In the meantime, have you been able to identify the email addresses that are associated with those charges by using our &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank"&gt;self served look-up tool&lt;/A&gt;?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know!&lt;/P&gt;</description>
      <pubDate>Wed, 26 Jun 2024 05:05:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-being-charged-even-though-I-cancelled-my-plan/m-p/779401#M31654</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-06-26T05:05:30Z</dc:date>
    </item>
    <item>
      <title>Re: I'm being charged, even though I cancelled my plan.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-being-charged-even-though-I-cancelled-my-plan/m-p/779679#M31669</link>
      <description>I’m having the same problem. I don’t use this and have tried to cancel, but the only way is to drop to basic Which is not free. I’m being charged $118 a year for something I don’t want and don’t use.&lt;BR /&gt;Please assist in removing my account and stop these charges.</description>
      <pubDate>Thu, 27 Jun 2024 16:48:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-being-charged-even-though-I-cancelled-my-plan/m-p/779679#M31669</guid>
      <dc:creator>Susan67</dc:creator>
      <dc:date>2024-06-27T16:48:51Z</dc:date>
    </item>
    <item>
      <title>Re: I'm being charged, even though I cancelled my plan.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-being-charged-even-though-I-cancelled-my-plan/m-p/779690#M31672</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1850666"&gt;@Susan67&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;... the only way is to drop to basic Which is not free.&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Basic accounts are free. When you cancel a subscription you're cancelling the automatic renewal. At the end of your current billing period, your account is downgraded back to a Basic account.&lt;/P&gt;</description>
      <pubDate>Thu, 27 Jun 2024 17:23:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-being-charged-even-though-I-cancelled-my-plan/m-p/779690#M31672</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2024-06-27T17:23:48Z</dc:date>
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