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  <channel>
    <title>topic Re: Unauthorised debit in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/333875#M3255</link>
    <description>&lt;P&gt;Thanks for your response.&amp;nbsp; Yes you can reach me out to my email address.&amp;nbsp; I just used your self served look-up tool and found the two charges are from two different accounts which I never knew.&amp;nbsp; Please send message to my email address, I'll give you the information I found.&lt;/P&gt;&lt;P&gt;Thank you!&lt;/P&gt;</description>
    <pubDate>Thu, 14 Mar 2019 17:23:54 GMT</pubDate>
    <dc:creator>savan33</dc:creator>
    <dc:date>2019-03-14T17:23:54Z</dc:date>
    <item>
      <title>I have an unauthorized charge from Dropbox. What can I do?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/332368#M3251</link>
      <description>&lt;P&gt;Dropbox has taken money from my credit card account without authorisation, how do I get it back?&lt;/P&gt;</description>
      <pubDate>Fri, 09 Aug 2019 23:21:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/332368#M3251</guid>
      <dc:creator>Badgerman</dc:creator>
      <dc:date>2019-08-09T23:21:04Z</dc:date>
    </item>
    <item>
      <title>Re: Unauthorised debit</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/332378#M3252</link>
      <description>&lt;P&gt;Hey there&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1022014"&gt;@Badgerman&lt;/a&gt;&amp;nbsp; - sorry to hear that.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you please provide some additional information about what happened? Is it possible that your credit card was somehow compromised? Have you contacted your bank about this?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you'd like to see the email of the account that the charge relates to, you can use our self-serve lookup tool:&amp;nbsp;&lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank"&gt;https://www.dropbox.com/payments/find_receipt&amp;nbsp;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;Should you need further assistance though, do let me know and I'll reach out to the email address you use for your forum's profile so we can have a further look into this with all of my tools available.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In any case, please keep me posted!&lt;/P&gt;</description>
      <pubDate>Wed, 06 Mar 2019 14:29:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/332378#M3252</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2019-03-06T14:29:45Z</dc:date>
    </item>
    <item>
      <title>Re: Unauthorised debit</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/333821#M3253</link>
      <description>&lt;P&gt;I never used dropbox, and never subscribe anything from dropbox.&amp;nbsp; But there are two unauthorized charges from dropbox on my credit card.&amp;nbsp; One from last week, one from this week, with $19.99 each.&amp;nbsp; What happened?&amp;nbsp; I have closed my credit card account and opened up a new one, but the trasactions of those two charges got carried over.&lt;/P&gt;</description>
      <pubDate>Thu, 14 Mar 2019 13:47:42 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/333821#M3253</guid>
      <dc:creator>savan33</dc:creator>
      <dc:date>2019-03-14T13:47:42Z</dc:date>
    </item>
    <item>
      <title>Re: Unauthorised debit</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/333824#M3254</link>
      <description>&lt;P&gt;Sorry to hear that &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1036923"&gt;@savan33&lt;/a&gt;, may I reach out to the email address associated with your Community's profile here so we can have a further look into this with all of my tools available?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In the meantime, have you been able to identify the email addresses that are associated with those charges by using our &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank"&gt;self served look-up tool&lt;/A&gt;?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 14 Mar 2019 14:09:01 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/333824#M3254</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2019-03-14T14:09:01Z</dc:date>
    </item>
    <item>
      <title>Re: Unauthorised debit</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/333875#M3255</link>
      <description>&lt;P&gt;Thanks for your response.&amp;nbsp; Yes you can reach me out to my email address.&amp;nbsp; I just used your self served look-up tool and found the two charges are from two different accounts which I never knew.&amp;nbsp; Please send message to my email address, I'll give you the information I found.&lt;/P&gt;&lt;P&gt;Thank you!&lt;/P&gt;</description>
      <pubDate>Thu, 14 Mar 2019 17:23:54 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/333875#M3255</guid>
      <dc:creator>savan33</dc:creator>
      <dc:date>2019-03-14T17:23:54Z</dc:date>
    </item>
    <item>
      <title>Re: Unauthorised debit</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/333993#M3256</link>
      <description>&lt;P&gt;Thanks for the swift response&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1036923"&gt;@savan33&lt;/a&gt;; I just reached out via email to have a further look into this.&lt;/P&gt;
&lt;P&gt;Take a look at your inbox (ticket with ID:&lt;A href="https://dropbox.zendesk.com/agent/tickets/9013524" target="_blank"&gt;&lt;SPAN&gt;9013524&lt;/SPAN&gt;&lt;/A&gt; ) and we'll take it from there.&lt;/P&gt;
&lt;P&gt;Cheers!&lt;/P&gt;</description>
      <pubDate>Fri, 15 Mar 2019 08:42:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/333993#M3256</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2019-03-15T08:42:47Z</dc:date>
    </item>
    <item>
      <title>Re: Unauthorised debit</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/338691#M3257</link>
      <description>&lt;P&gt;Hi,&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I have been charged for a subscription fee back on 29th march 2018. £720 fee for 5 business accounts, i dont even have a business? Ihave absolutly know i idea how this has happened? Unless my account was hacked?! I only caught on to this this charge when i saw a massive Paypal bill for the £720 come through on my bank statement this year!&lt;/P&gt;
&lt;P&gt;I havent even used Dropbox and the inactively can be seen! How can i get my money back for the payment in 2018? Its Daylight robbery.&amp;nbsp;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks in advance&lt;/P&gt;
&lt;P&gt;James&lt;/P&gt;
&lt;P&gt;[personal information removed for security purposes]&lt;/P&gt;</description>
      <pubDate>Thu, 11 Apr 2019 10:15:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/338691#M3257</guid>
      <dc:creator>Jimmythebeard</dc:creator>
      <dc:date>2019-04-11T10:15:07Z</dc:date>
    </item>
    <item>
      <title>Re: Unauthorised debit</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/338709#M3258</link>
      <description>&lt;P&gt;Hey there James, sorry to hear about this.&lt;/P&gt;
&lt;P&gt;I see that you're in direct communication with a colleague of mine so I'd suggest that you referred to your existing ticket as this is the best way to handle &lt;A href="https://help.dropbox.com/billing/refund" target="_self"&gt;account specific inquiries&lt;/A&gt; like this one. I passed your comments there too so we can have all the relevant information under one place.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If there's anything else I can assist with from my end, please let me know here and I'll be happy to follow up.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 11 Apr 2019 10:20:11 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/338709#M3258</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2019-04-11T10:20:11Z</dc:date>
    </item>
    <item>
      <title>Re: Unauthorised debit</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/371026#M3259</link>
      <description>I’m having the same issue, I don’t use drop box and have never payed for anything related to it but there have been 2 payments come out of my account.&lt;BR /&gt;I’ve tried the receipt finder but I don’t have a Transaction ID in my account, and every time I try to click ‘billing help request’ the page doesn’t load.&lt;BR /&gt;&lt;BR /&gt;Please help because I don’t appreciate money being taken without permission</description>
      <pubDate>Sun, 13 Oct 2019 03:02:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/371026#M3259</guid>
      <dc:creator>Tequila_1934</dc:creator>
      <dc:date>2019-10-13T03:02:47Z</dc:date>
    </item>
    <item>
      <title>Re: Unauthorised debit</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/371282#M3260</link>
      <description>&lt;P&gt;Sorry to hear that&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1218412"&gt;@Tequila_1934&lt;/a&gt;&amp;nbsp;- let's see what we can do about this.&lt;/P&gt;
&lt;P&gt;At first, as you mentioned that you don't use Dropbox, have you reported this to your bank?&lt;/P&gt;
&lt;P&gt;I'm only suggesting this as your credit card details might have been compromised and used to purchase a Dropbox subscription.&lt;/P&gt;
&lt;P&gt;In any case, as mentioned, the best way to handle billing inquiries is through our official Support portal so feel free to log a ticket with our team though this page:&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://www.dropbox.com/support" target="_self"&gt;https://www.dropbox.com/support&lt;/A&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know if you have any questions in the meantime and welcome to our Community!&lt;/P&gt;</description>
      <pubDate>Mon, 14 Oct 2019 15:25:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/371282#M3260</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2019-10-14T15:25:20Z</dc:date>
    </item>
    <item>
      <title>Re: Unauthorised debit</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/423801#M3261</link>
      <description>&lt;P&gt;I also have an unauthorized charge on my account. My email is [personal information removed as per&lt;A href="https://www.dropboxforum.com/t5/Announcements/Community-Guidelines/td-p/325896" target="_blank" rel="noopener"&gt; the Community's Guidelines&lt;/A&gt;]&lt;/P&gt;</description>
      <pubDate>Tue, 26 May 2020 09:06:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/423801#M3261</guid>
      <dc:creator>lchandler89</dc:creator>
      <dc:date>2020-05-26T09:06:10Z</dc:date>
    </item>
    <item>
      <title>Re: Unauthorised debit</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/423965#M3262</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1306982"&gt;@lchandler89&lt;/a&gt;; thanks for joining our discussion here and sorry to hear about this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In this case, you can use an &lt;A href="https://support.google.com/chrome/answer/95464" target="_blank" rel="noopener"&gt;incognito&lt;/A&gt; window -while NOT logged into any account- to contact our support team through &lt;A href="https://www.dropbox.com/support/billing" target="_blank" rel="noopener"&gt;the relevant form&lt;/A&gt; so we can assist further.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I hope this gets resolved for you soon!&lt;/P&gt;</description>
      <pubDate>Tue, 26 May 2020 09:08:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/423965#M3262</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2020-05-26T09:08:43Z</dc:date>
    </item>
    <item>
      <title>Unauthorised debit</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/447931#M3264</link>
      <description>Dropbox has taken money (119,88€) from my credit card account without authorisation, how do I get it back?</description>
      <pubDate>Mon, 24 Aug 2020 17:53:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/447931#M3264</guid>
      <dc:creator>Magnolia</dc:creator>
      <dc:date>2020-08-24T17:53:57Z</dc:date>
    </item>
    <item>
      <title>Re: Unauthorised debit</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/448627#M3265</link>
      <description>&lt;P&gt;I'm sorry to hear about the situation @Magnolia!&lt;/P&gt;

&lt;P&gt;&amp;nbsp;&lt;/P&gt;

&lt;P&gt;As we'd need to discuss some billing specific info with you, please submit a ticket with our Support team by filling in the relevant details under the "Submit a help request" &lt;A href="https://www.dropbox.com/support/billing" target="_blank"&gt;here&lt;/A&gt;.&lt;/P&gt;

&lt;P&gt;&amp;nbsp;&lt;/P&gt;

&lt;P&gt;You can let me know the ticket number that you receive (eg. #1234567) so that I can pass along your comments from here too.&lt;/P&gt;

&lt;P&gt;&amp;nbsp;&lt;/P&gt;

&lt;P&gt;Let me know if you have any questions!&lt;/P&gt;</description>
      <pubDate>Thu, 27 Aug 2020 00:58:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/448627#M3265</guid>
      <dc:creator>Daphne</dc:creator>
      <dc:date>2020-08-27T00:58:07Z</dc:date>
    </item>
    <item>
      <title>Mystery subscription charge on card - how to locate the associated account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/538616#M3266</link>
      <description>&lt;P&gt;This is somewhat of a unique situation that our finance team is asking me to look into - I'm trying to track down a charge for $63CDN from Dropbox to find out who owns this account, and from there, make the determination as to whether we should cancel/close the Dropbox subscription.&amp;nbsp; (a bit of history - this company and all it's related expenses, etc were acquired from a team that has since departed so we have no way of going back to ask the previous folks)&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The only piece of information I have to go on is the charge, and what appears to be a bank transaction ID.&amp;nbsp; There is no transaction ID from Dropbox, so I can't even look up the transaction on their transaction checker.&amp;nbsp; All I have is the following line on a credit card statement:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;JUN 03 DROPBOXINCCADCARDSPRO SAN FRANCISCOCA&amp;nbsp; &amp;nbsp;$63.00&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Dropbox support bot and knowledge base isn't very helpful in edge cases such as this so I'm wondering if anyone has any suggestions on how I can reach the Billing team to sort this out?&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 10 Aug 2021 19:04:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/538616#M3266</guid>
      <dc:creator>shawn9</dc:creator>
      <dc:date>2021-08-10T19:04:02Z</dc:date>
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    <item>
      <title>Personal Dropbox confusion</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/538627#M3268</link>
      <description>&lt;P&gt;I upgraded my personal dropbox to 3TB on April 21, 2021, and my business Dropbox shows up in my personal one. My personal Dropbox keeps telling me that it is not syncing and I'm out of storage space. I would like my personal Dropbox and my business Dropbox to be separate. On July 25, 2021, my business Dropbox just billed me $216 and I need to talk to someone who can help me to separate the two. It has been very difficult to follow Dropbox Help to find the "admin console". It is impossible to talk to someone in billing to get this straightened out. Please help me with my frustration and confusion.&lt;/P&gt;</description>
      <pubDate>Tue, 10 Aug 2021 20:09:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/538627#M3268</guid>
      <dc:creator>lamontmonroe</dc:creator>
      <dc:date>2021-08-10T20:09:18Z</dc:date>
    </item>
    <item>
      <title>How do I get in contact with a real person for help?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/538631#M3270</link>
      <description>&lt;P&gt;I need to speak with someone about my account and charges.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 10 Aug 2021 20:32:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/538631#M3270</guid>
      <dc:creator>19811981</dc:creator>
      <dc:date>2021-08-10T20:32:26Z</dc:date>
    </item>
    <item>
      <title>Billing</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/538632#M3272</link>
      <description>&lt;P&gt;Some one need contact me IMMEDIATELY....at [email removed as per &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank" rel="noopener"&gt;Community Guidelines&lt;/A&gt;]&lt;/P&gt;
&lt;P&gt;Because all of your phone numbers on web are not in service....&lt;/P&gt;</description>
      <pubDate>Tue, 10 Aug 2021 20:51:25 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/538632#M3272</guid>
      <dc:creator>GTyler</dc:creator>
      <dc:date>2021-08-10T20:51:25Z</dc:date>
    </item>
    <item>
      <title>Re: Mystery subscription charge on card - how to locate the associated account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/538644#M3267</link>
      <description>Thanks for posting to the Community today &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1465671"&gt;@shawn9&lt;/a&gt;!&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
No worries, I'd be happy to help you out with this.&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
Would you mind if I sent you an email, so we can have a closer look at this together?&amp;nbsp;&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
Let me know!</description>
      <pubDate>Tue, 10 Aug 2021 21:42:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/538644#M3267</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2021-08-10T21:42:51Z</dc:date>
    </item>
    <item>
      <title>Re: Personal Dropbox confusion</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/538647#M3269</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1465684"&gt;@lamontmonroe&lt;/a&gt;, I hope you're doing well!&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;As a first step, I'd suggest you follow Walter's steps, in order to locate both charges.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;It's also important to note that if you have two charges, that would indicate two separate Dropbox accounts, under different emails.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;When you say you would want the two to be separate, could you let me know more?&lt;BR /&gt;&lt;BR /&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Sun, 09 Oct 2022 11:15:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-an-unauthorized-charge-from-Dropbox-What-can-I-do/m-p/538647#M3269</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-10-09T11:15:36Z</dc:date>
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