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    <title>topic Re: Unknown transactions made to Dropbox, and not from my account in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Fraud-Charge-on-my-Credit-Card/m-p/432010#M5260</link>
    <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1319068"&gt;@giul73&lt;/a&gt;, thanks for messaging the Community!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you able to locate the account using the transaction ID of the payment on &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank" rel="noopener"&gt;this page&lt;/A&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If it isn’t an account you recognize, as this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can do this by logging into your account, clicking this &lt;A href="https://www.dropbox.com/support/billing" target="_blank" rel="noopener"&gt;support link&lt;/A&gt; and providing as much info as possible.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted!&lt;/P&gt;</description>
    <pubDate>Tue, 23 Jun 2020 18:39:13 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2020-06-23T18:39:13Z</dc:date>
    <item>
      <title>Fraud Charge on my Credit Card</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Fraud-Charge-on-my-Credit-Card/m-p/412678#M5250</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;
&lt;P&gt;There was a fraudulent charge on my credit card. I am a basic plan user only so when I got the notification from my credit card company that I had a charge from Dropbox I knew something was suspicious. I was able to track down the invoice and receipt using the transaction ID lookup tool so I have that documentation. I want to report this to Dropbox so they may take action against this user. Thanks,&lt;/P&gt;
&lt;P&gt;Don&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 26 Jul 2022 07:25:25 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Fraud-Charge-on-my-Credit-Card/m-p/412678#M5250</guid>
      <dc:creator>dballare</dc:creator>
      <dc:date>2022-07-26T07:25:25Z</dc:date>
    </item>
    <item>
      <title>Re: Fraud Charge on my Credit Card</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Fraud-Charge-on-my-Credit-Card/m-p/412757#M5251</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1291189"&gt;@dballare&lt;/a&gt;, thanks for posting on the Community!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I appreciate the info you’ve provided. As this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can do this by logging into your account, clicking &lt;A href="https://www.dropbox.com/support/billing" target="_blank" rel="noopener"&gt;this support link&lt;/A&gt; and providing as many details as possible.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted!&lt;/P&gt;</description>
      <pubDate>Wed, 22 Apr 2020 05:31:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Fraud-Charge-on-my-Credit-Card/m-p/412757#M5251</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2020-04-22T05:31:41Z</dc:date>
    </item>
    <item>
      <title>Re: Fraud Charge on my Credit Card</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Fraud-Charge-on-my-Credit-Card/m-p/412940#M5252</link>
      <description>&lt;P&gt;Thanks. I opened the ticket this morning.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 22 Apr 2020 16:05:42 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Fraud-Charge-on-my-Credit-Card/m-p/412940#M5252</guid>
      <dc:creator>dballare</dc:creator>
      <dc:date>2020-04-22T16:05:42Z</dc:date>
    </item>
    <item>
      <title>Re: Fraud Charge on my Credit Card</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Fraud-Charge-on-my-Credit-Card/m-p/413283#M5253</link>
      <description>&lt;P&gt;Thanks for the update, I can see that the support agent has replied to your email. Please let me know if you’ve received their response!&lt;/P&gt;</description>
      <pubDate>Thu, 23 Apr 2020 11:53:24 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Fraud-Charge-on-my-Credit-Card/m-p/413283#M5253</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2020-04-23T11:53:24Z</dc:date>
    </item>
    <item>
      <title>Re: Fraud Charge on my Credit Card</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Fraud-Charge-on-my-Credit-Card/m-p/413341#M5254</link>
      <description>&lt;P&gt;Yes I received their response and they took care of it. Thanks!&lt;/P&gt;</description>
      <pubDate>Thu, 23 Apr 2020 14:59:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Fraud-Charge-on-my-Credit-Card/m-p/413341#M5254</guid>
      <dc:creator>dballare</dc:creator>
      <dc:date>2020-04-23T14:59:59Z</dc:date>
    </item>
    <item>
      <title>Re: Fraud Charge on my Credit Card</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Fraud-Charge-on-my-Credit-Card/m-p/413676#M5255</link>
      <description>&lt;P&gt;Glad to hear they were able to assist you, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1291189"&gt;@dballare&lt;/a&gt;,&amp;nbsp;enjoy your weekend!&lt;/P&gt;</description>
      <pubDate>Fri, 24 Apr 2020 10:11:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Fraud-Charge-on-my-Credit-Card/m-p/413676#M5255</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2020-04-24T10:11:37Z</dc:date>
    </item>
    <item>
      <title>Re: Fraud Charge on my Credit Card</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Fraud-Charge-on-my-Credit-Card/m-p/422906#M5256</link>
      <description>&lt;P&gt;I think the same thing has happened to me. But I can´t find a 12-number ID. I´ve tried to using the "supporting link" you mentioned, but when i fill it out and submits it say: "there was a problem completing this request". I have no idea where to get help.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;- Joachim&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 22 May 2020 12:12:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Fraud-Charge-on-my-Credit-Card/m-p/422906#M5256</guid>
      <dc:creator>JoachimH</dc:creator>
      <dc:date>2020-05-22T12:12:58Z</dc:date>
    </item>
    <item>
      <title>Re: Fraud Charge on my Credit Card</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Fraud-Charge-on-my-Credit-Card/m-p/422925#M5257</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1305782"&gt;@JoachimH&lt;/a&gt;, thanks for messaging the Community!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you try switching browsers to see if this helps? Otherwise, use incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know how it goes!&lt;/P&gt;</description>
      <pubDate>Fri, 22 May 2020 12:50:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Fraud-Charge-on-my-Credit-Card/m-p/422925#M5257</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2020-05-22T12:50:59Z</dc:date>
    </item>
    <item>
      <title>Unknown transactions made to Dropbox, and not from my account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Fraud-Charge-on-my-Credit-Card/m-p/431922#M5259</link>
      <description>&lt;P&gt;I discover that since january dropbox is taking 11,00 euros form my credit card.&lt;/P&gt;
&lt;P&gt;The account is not mine and I don't know how to stop the payment. can somebody please help me?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 23 Jun 2020 18:22:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Fraud-Charge-on-my-Credit-Card/m-p/431922#M5259</guid>
      <dc:creator>giul73</dc:creator>
      <dc:date>2020-06-23T18:22:17Z</dc:date>
    </item>
    <item>
      <title>Re: Unknown transactions made to Dropbox, and not from my account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Fraud-Charge-on-my-Credit-Card/m-p/432010#M5260</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1319068"&gt;@giul73&lt;/a&gt;, thanks for messaging the Community!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you able to locate the account using the transaction ID of the payment on &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank" rel="noopener"&gt;this page&lt;/A&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If it isn’t an account you recognize, as this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can do this by logging into your account, clicking this &lt;A href="https://www.dropbox.com/support/billing" target="_blank" rel="noopener"&gt;support link&lt;/A&gt; and providing as much info as possible.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted!&lt;/P&gt;</description>
      <pubDate>Tue, 23 Jun 2020 18:39:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Fraud-Charge-on-my-Credit-Card/m-p/432010#M5260</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2020-06-23T18:39:13Z</dc:date>
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