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    <title>topic Re: Error Upgrading to Family Plan in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/493792#M6283</link>
    <description>&lt;P&gt;Yes, I tried that along with trying on three different browsers and a Chrome incognito window too.&lt;/P&gt;</description>
    <pubDate>Thu, 04 Feb 2021 21:28:02 GMT</pubDate>
    <dc:creator>legoon1</dc:creator>
    <dc:date>2021-02-04T21:28:02Z</dc:date>
    <item>
      <title>Error Upgrading to Family Plan</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/493766#M6281</link>
      <description>&lt;P&gt;My wife and I each had individual plans that expired yesterday and the family plan makes more sense for our use.&amp;nbsp; I've tried to sign up for the family plan but each time, when I put in my log in to sign up, I receive a "Error 404" page that doesn't allow me to go through the upgrade checkout process.&amp;nbsp; No way I'm paying $300 for two plans when I can pay $200 for more space than we need.&lt;/P&gt;</description>
      <pubDate>Tue, 26 Jul 2022 07:31:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/493766#M6281</guid>
      <dc:creator>legoon1</dc:creator>
      <dc:date>2022-07-26T07:31:36Z</dc:date>
    </item>
    <item>
      <title>Re: Error Upgrading to Family Plan</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/493790#M6282</link>
      <description>&lt;P&gt;Can you try clearing your cache and cookies etc. to see if that helps?&lt;/P&gt;</description>
      <pubDate>Thu, 04 Feb 2021 21:26:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/493790#M6282</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2021-02-04T21:26:46Z</dc:date>
    </item>
    <item>
      <title>Re: Error Upgrading to Family Plan</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/493792#M6283</link>
      <description>&lt;P&gt;Yes, I tried that along with trying on three different browsers and a Chrome incognito window too.&lt;/P&gt;</description>
      <pubDate>Thu, 04 Feb 2021 21:28:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/493792#M6283</guid>
      <dc:creator>legoon1</dc:creator>
      <dc:date>2021-02-04T21:28:02Z</dc:date>
    </item>
    <item>
      <title>Re: Error Upgrading to Family Plan</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/493919#M6284</link>
      <description>Do you get any different results if you try to upgrade from &lt;A href="https://help.dropbox.com/accounts-billing/plans-upgrades/dropbox-family-plan" target="_blank"&gt;this page&lt;/A&gt; directly &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1408152"&gt;@legoon1&lt;/a&gt;?&amp;nbsp;</description>
      <pubDate>Fri, 05 Feb 2021 08:31:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/493919#M6284</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2021-02-05T08:31:30Z</dc:date>
    </item>
    <item>
      <title>Re: Error Upgrading to Family Plan</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/494007#M6285</link>
      <description>Just tried and same issue. Error 404 page</description>
      <pubDate>Fri, 05 Feb 2021 13:55:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/494007#M6285</guid>
      <dc:creator>legoon1</dc:creator>
      <dc:date>2021-02-05T13:55:16Z</dc:date>
    </item>
    <item>
      <title>Re: Error Upgrading to Family Plan</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/494015#M6286</link>
      <description>Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1408152"&gt;@legoon1&lt;/a&gt;, could you make sure that your browser is up to date and you don't have any pending OS updates left?</description>
      <pubDate>Fri, 05 Feb 2021 14:20:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/494015#M6286</guid>
      <dc:creator>Lusil</dc:creator>
      <dc:date>2021-02-05T14:20:48Z</dc:date>
    </item>
    <item>
      <title>Re: Error Upgrading to Family Plan</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/494020#M6287</link>
      <description>Yes. All updated and I’ve tried in safari, Firefox and chrome.</description>
      <pubDate>Fri, 05 Feb 2021 14:28:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/494020#M6287</guid>
      <dc:creator>legoon1</dc:creator>
      <dc:date>2021-02-05T14:28:02Z</dc:date>
    </item>
    <item>
      <title>Re: Error Upgrading to Family Plan</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/494034#M6288</link>
      <description>If you've also checked for any pending computer updates, could you send us a screenshot of the error message?</description>
      <pubDate>Fri, 05 Feb 2021 14:45:01 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/494034#M6288</guid>
      <dc:creator>Lusil</dc:creator>
      <dc:date>2021-02-05T14:45:01Z</dc:date>
    </item>
    <item>
      <title>Re: Error Upgrading to Family Plan</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/494188#M6289</link>
      <description>&lt;P&gt;Here is the page link:&amp;nbsp;&lt;A href="https://www.dropbox.com/buy/family" target="_blank"&gt;https://www.dropbox.com/buy/family &lt;/A&gt;and attached in this message is the error.&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="legoon1_0-1612559672704.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/20875iEA9480B47F24D812/image-size/medium?v=v2&amp;amp;px=400" role="button" title="legoon1_0-1612559672704.png" alt="legoon1_0-1612559672704.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 05 Feb 2021 21:15:01 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/494188#M6289</guid>
      <dc:creator>legoon1</dc:creator>
      <dc:date>2021-02-05T21:15:01Z</dc:date>
    </item>
    <item>
      <title>Re: Error Upgrading to Family Plan</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/494241#M6290</link>
      <description>Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1408152"&gt;@legoon1&lt;/a&gt;, if you're still experiencing this issue, could you try contacting the support team by clicking this &lt;A href="https://www.dropbox.com/support/billing" target="_blank"&gt;support link&lt;/A&gt;, scrolling down to 'Submit a help request', and providing as much info as possible.&lt;BR /&gt;
&lt;BR /&gt;
Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system!</description>
      <pubDate>Sat, 06 Feb 2021 01:44:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/494241#M6290</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2021-02-06T01:44:28Z</dc:date>
    </item>
    <item>
      <title>Re: Error Upgrading to Family Plan</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/494249#M6291</link>
      <description>&lt;P&gt;I submitted a ticket yesterday after talking to a sales rep.&amp;nbsp; It's Ticket #12006339&lt;/P&gt;</description>
      <pubDate>Sat, 06 Feb 2021 02:11:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/494249#M6291</guid>
      <dc:creator>legoon1</dc:creator>
      <dc:date>2021-02-06T02:11:10Z</dc:date>
    </item>
    <item>
      <title>Re: Error Upgrading to Family Plan</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/494592#M6292</link>
      <description>Hey @legoo1, I was able to find your ticket and have made sure to reply to you.&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
Whenever you have a moment, check your inbox for my latest message.&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
Cheers!</description>
      <pubDate>Mon, 08 Feb 2021 09:05:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/494592#M6292</guid>
      <dc:creator>Lusil</dc:creator>
      <dc:date>2021-02-08T09:05:30Z</dc:date>
    </item>
    <item>
      <title>Re: Error Upgrading to Family Plan</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/494678#M6293</link>
      <description>I was able to sign up yesterday. I received an email from Dropbox yesterday that my files would no longer sync and to select a plan and the family plan was finally an option.</description>
      <pubDate>Mon, 08 Feb 2021 14:23:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Error-Upgrading-to-Family-Plan/m-p/494678#M6293</guid>
      <dc:creator>legoon1</dc:creator>
      <dc:date>2021-02-08T14:23:16Z</dc:date>
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