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    <title>topic Re: Free trial end's but I can't cancel in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/512976#M7001</link>
    <description>Glad to hear you managed to resolve this in the end &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1431864"&gt;@Jorma&lt;/a&gt;.&lt;BR /&gt;
&lt;BR /&gt;
Let me know if there's anything else you'd like to ask!</description>
    <pubDate>Mon, 12 Apr 2021 19:17:19 GMT</pubDate>
    <dc:creator>Walter</dc:creator>
    <dc:date>2021-04-12T19:17:19Z</dc:date>
    <item>
      <title>Free trial end's but I can't cancel</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/512924#M6997</link>
      <description>&lt;P&gt;I got an email from dropbox, that my trial is ending and I can cancel me order.&lt;/P&gt;
&lt;P&gt;And there was a link to help center, where is orders how to do canceling.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I log in my account, take "settings" and&amp;nbsp; take "Plan" and according the instructions on "Plan" page is&lt;/P&gt;
&lt;P&gt;an option where to make a canceling.&lt;/P&gt;
&lt;P&gt;But "Plan" pages does anythin, just pointer is rolling endless. In top of the page goes info&lt;/P&gt;
&lt;P&gt;"There was a problem completing this request" couple of seconds.&lt;/P&gt;
&lt;P&gt;And "Billing" page does the same.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Any ideas why canceling in not possible?&lt;/P&gt;</description>
      <pubDate>Tue, 26 Jul 2022 07:33:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/512924#M6997</guid>
      <dc:creator>Jorma</dc:creator>
      <dc:date>2022-07-26T07:33:37Z</dc:date>
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    <item>
      <title>Re: Free trial end's but I can't cancel</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/512927#M6998</link>
      <description>&lt;P&gt;If I delete my account, problem solved? actually I dont need dropbox&lt;/P&gt;</description>
      <pubDate>Mon, 12 Apr 2021 16:51:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/512927#M6998</guid>
      <dc:creator>Jorma</dc:creator>
      <dc:date>2021-04-12T16:51:12Z</dc:date>
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    <item>
      <title>Re: Free trial end's but I can't cancel</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/512970#M6999</link>
      <description>Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1431864"&gt;@Jorma&lt;/a&gt;, thanks for joining our Community and happy Monday!&lt;BR /&gt;&lt;BR /&gt;Can you please let me know what is your account's &lt;A href="https://www.dropbox.com/account/plan" target="_blank"&gt;plan tab&lt;/A&gt; reporting at the moment?&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;Also, how did you upgrade in the first place? Was it through our website or maybe via the app store on a mobile device?&lt;BR /&gt;&lt;BR /&gt;Keep me posted!</description>
      <pubDate>Mon, 12 Apr 2021 19:01:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/512970#M6999</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2021-04-12T19:01:48Z</dc:date>
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    <item>
      <title>Re: Free trial end's but I can't cancel</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/512973#M7000</link>
      <description>&lt;P&gt;Case solved. Dropbox chat helps me. Chat member saw that my account was upgraded as a trial through Google's Play store.&lt;/P&gt;&lt;P&gt;So my credit card detailt is now in Google, damned! It will not be possible to get it deleted from there.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;And chat member canceled my trial version for free verison, so thats fine for me.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 12 Apr 2021 19:12:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/512973#M7000</guid>
      <dc:creator>Jorma</dc:creator>
      <dc:date>2021-04-12T19:12:06Z</dc:date>
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    <item>
      <title>Re: Free trial end's but I can't cancel</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/512976#M7001</link>
      <description>Glad to hear you managed to resolve this in the end &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1431864"&gt;@Jorma&lt;/a&gt;.&lt;BR /&gt;
&lt;BR /&gt;
Let me know if there's anything else you'd like to ask!</description>
      <pubDate>Mon, 12 Apr 2021 19:17:19 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/512976#M7001</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2021-04-12T19:17:19Z</dc:date>
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    <item>
      <title>free trial unsubscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/540236#M7002</link>
      <description>&lt;P&gt;Hello All.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Writing to get help over the way to unsubscribe from the free trial period.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Found instructions that take me to the section "personal account" (Settings-&amp;gt; Personal Account).&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Then, under the tab "Plan" I am supposed to find the button "unsubscribe/end free trial" but can't find anything.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Can you kindly provide assistance?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Kind Regards&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 20 Aug 2021 13:13:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/540236#M7002</guid>
      <dc:creator>piero sanna</dc:creator>
      <dc:date>2021-08-20T13:13:41Z</dc:date>
    </item>
    <item>
      <title>Re: free trial unsubscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/540252#M7003</link>
      <description>Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1468180"&gt;@piero sanna&lt;/a&gt;, let's see what we can do here!&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
Have you started your trial through our website or through a mobile device's app store?&lt;BR /&gt;
&lt;BR /&gt;
Also, when you go under your plan tab, what subscription do you see there?&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
Keep me posted.</description>
      <pubDate>Fri, 20 Aug 2021 15:21:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/540252#M7003</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2021-08-20T15:21:05Z</dc:date>
    </item>
    <item>
      <title>Re: Free trial end's but I can't cancel</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/540301#M7004</link>
      <description>&lt;P&gt;Menos mal que todo se ha solucionado.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Genial entonces.&lt;/P&gt;</description>
      <pubDate>Fri, 20 Aug 2021 18:39:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/540301#M7004</guid>
      <dc:creator>Rubric9</dc:creator>
      <dc:date>2021-08-20T18:39:10Z</dc:date>
    </item>
    <item>
      <title>Re: free trial unsubscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/541588#M7005</link>
      <description>&lt;P&gt;Dear&amp;nbsp; Lori,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I started my free trial subscription through the dropbox website.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Besides, on my Plan (tab of section Settings of my personal area on the site) I see "Current Plan" Dropbox Basic and, below, "Recommended to you" Dropbox Plus (30 Days Free Trial).&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I will be waiting for clues.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 27 Aug 2021 09:21:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/541588#M7005</guid>
      <dc:creator>piero sanna</dc:creator>
      <dc:date>2021-08-27T09:21:10Z</dc:date>
    </item>
    <item>
      <title>Re: free trial unsubscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/541627#M7006</link>
      <description>Thanks for the info &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1468180"&gt;@piero sanna&lt;/a&gt;!&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
Based on the response you gave me, and your plan, it seems you're using our free plan and not a trial.&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
This is why you can't cancel it, because there's not a trial or plan linked to the account.</description>
      <pubDate>Fri, 27 Aug 2021 12:32:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/541627#M7006</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2021-08-27T12:32:23Z</dc:date>
    </item>
    <item>
      <title>Can't cancel my free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/587485#M7007</link>
      <description>&lt;P&gt;&lt;SPAN&gt;Hi! I've been trying to cancel my free trial which ends tomorrow, and no matter what I do, I don't see the option to cancel my trial. Please help. I really don't want to be charged $300 tomorrow.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Hi Sherry,&lt;BR /&gt;&lt;BR /&gt;We hope Dropbox Professional + eSign has elevated how you create and share your work.&lt;BR /&gt;&lt;BR /&gt;Just a heads up — your trial ends April 1, 2022.&lt;BR /&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;CENTER&gt;&lt;A href="https://www.dropbox.com/l/AAB_x_aFLfQfYv8fr3FStQpu2iDscK5-Xtk/" target="_blank" rel="noopener"&gt;Visit Dropbox&lt;/A&gt;&lt;/CENTER&gt;&lt;CENTER&gt;&lt;A href="https://www.dropbox.com/l/AACdl1wBh5KmQmv6KTbPFtoPbtExcOM_6LM/account/plan" target="_blank" rel="noopener"&gt;Manage your trial&lt;/A&gt;&lt;/CENTER&gt;&lt;P&gt;&lt;SPAN&gt;&lt;BR /&gt;&lt;I&gt;If no cancellation is made to the free trial by then, $299.88 per year (including applicable taxes) will be charged to the account on file until the plan is canceled. Previous charges&amp;nbsp;&lt;A href="https://www.dropbox.com/l/AACkX49cc6BlNMr7lk97wqBTa0-MeJ9Vwa0" target="_blank" rel="noopener"&gt;won’t be refunded&lt;/A&gt;&amp;nbsp;at the point of cancellation.&lt;/I&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;If I delete my account, will that ensure that my trial ends and I won't be charged?&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 31 Mar 2022 15:05:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/587485#M7007</guid>
      <dc:creator>sperez</dc:creator>
      <dc:date>2022-03-31T15:05:12Z</dc:date>
    </item>
    <item>
      <title>Re: Can't cancel my free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/587527#M7008</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;STRONG&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1531009"&gt;@sperez&lt;/a&gt;&amp;nbsp;wrote:&lt;/STRONG&gt;&lt;BR /&gt;
&lt;P&gt;&lt;SPAN&gt;I've been trying to cancel my free trial which ends tomorrow, and no matter what I do, I don't see the option to cancel my trial.&lt;/SPAN&gt;&lt;I&gt;&lt;/I&gt;&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Did you initiate the trial through the Dropbox website, or through the app on a mobile device?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://help.dropbox.com/accounts-billing/cancellations-refunds/cancel-free-trial" target="_blank"&gt;https://help.dropbox.com/accounts-billing/cancellations-refunds/cancel-free-trial&lt;/A&gt;&lt;/LI&gt;
&lt;LI&gt;&lt;A href="https://help.dropbox.com/accounts-billing/cancellations-refunds/cancel-mobile" target="_blank"&gt;https://help.dropbox.com/accounts-billing/cancellations-refunds/cancel-mobile&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;</description>
      <pubDate>Thu, 31 Mar 2022 17:48:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/587527#M7008</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2022-03-31T17:48:10Z</dc:date>
    </item>
    <item>
      <title>Re: Can't cancel my free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/587528#M7009</link>
      <description>Hi there!&lt;BR /&gt;&lt;BR /&gt;I was finally able to figure it out. It wasn’t working correctly in Chrome but it did finally work using Microsoft Edge.&lt;BR /&gt;&lt;BR /&gt;Thanks so much,&lt;BR /&gt;Sherry</description>
      <pubDate>Thu, 31 Mar 2022 17:50:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Free-trial-end-s-but-I-can-t-cancel/m-p/587528#M7009</guid>
      <dc:creator>sperez</dc:creator>
      <dc:date>2022-03-31T17:50:23Z</dc:date>
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