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  <channel>
    <title>topic Re: Unauthorized charge to our PayPal account in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/514466#M7042</link>
    <description>&lt;P&gt;Thank you for your help, please feel free to close this thread as I'm already in conversation with someone from your support&lt;/P&gt;</description>
    <pubDate>Mon, 19 Apr 2021 14:39:34 GMT</pubDate>
    <dc:creator>surajramnani</dc:creator>
    <dc:date>2021-04-19T14:39:34Z</dc:date>
    <item>
      <title>Unauthorized charge to our PayPal account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/514048#M7040</link>
      <description>&lt;P&gt;Hello Dropbox team,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;We've noticed an unknown charge on our PayPal as we've not made any purchase to your subscription.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can someone please get back to me as your email says you support only paying customers.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;What if we aren't paying and the charge is deducted, how will we know the login to our account?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Please can someone email me?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks,&lt;/P&gt;
&lt;P&gt;Suraj&lt;/P&gt;</description>
      <pubDate>Tue, 26 Jul 2022 07:33:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/514048#M7040</guid>
      <dc:creator>surajramnani</dc:creator>
      <dc:date>2022-07-26T07:33:48Z</dc:date>
    </item>
    <item>
      <title>Re: Unauthorized charge to our PayPal account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/514077#M7041</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1433372"&gt;@surajramnani&lt;/a&gt;&lt;STRONG&gt;&amp;nbsp;wrote:&lt;/STRONG&gt;&lt;BR /&gt;
&lt;P&gt;We've noticed an unknown charge on our PayPal as we've not made any purchase to your subscription.&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;https://www.dropbox.com/support/billing-issues&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;Dropbox cannot charge you if they don't have your billing information. If you've been charged and didn't give them your payment information, then someone else likely has and you should be contacting PayPal to file a fraud claim.&lt;/STRONG&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 16 Apr 2021 21:16:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/514077#M7041</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2021-04-16T21:16:20Z</dc:date>
    </item>
    <item>
      <title>Re: Unauthorized charge to our PayPal account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/514466#M7042</link>
      <description>&lt;P&gt;Thank you for your help, please feel free to close this thread as I'm already in conversation with someone from your support&lt;/P&gt;</description>
      <pubDate>Mon, 19 Apr 2021 14:39:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/514466#M7042</guid>
      <dc:creator>surajramnani</dc:creator>
      <dc:date>2021-04-19T14:39:34Z</dc:date>
    </item>
    <item>
      <title>fraud with my paypal</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/605664#M7043</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;There was a fraudulent charge on my paypal account.&lt;BR /&gt;I am not a client of a Dropbox.&lt;BR /&gt;I have already contacted to Support service two days ago. But I have not yet received an answer.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I did not do this transaction&lt;BR /&gt;Paypal Transaction ID 8AD85745VJ154243T&lt;BR /&gt;Purchase amount 119,88 $&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;I want DROPBOX to contact me - directly to get things resolved&lt;/P&gt;&lt;P&gt;Thanks&lt;BR /&gt;Viktor&lt;/P&gt;</description>
      <pubDate>Sun, 26 Jun 2022 12:32:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/605664#M7043</guid>
      <dc:creator>protrading104</dc:creator>
      <dc:date>2022-06-26T12:32:16Z</dc:date>
    </item>
    <item>
      <title>Re: fraud with my paypal</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/605687#M7044</link>
      <description>&lt;P&gt;Dropbox support does not work on weekends&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1552289"&gt;@protrading104&lt;/a&gt;&amp;nbsp;so they wont be able to help until next week.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;However, you need to be contacting PayPal as its THEM who need to assist - in securing etc. your account and stopping future fraud.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 26 Jun 2022 15:29:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/605687#M7044</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2022-06-26T15:29:44Z</dc:date>
    </item>
    <item>
      <title>Re: fraud with my paypal</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/605794#M7045</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1552289"&gt;@protrading104&lt;/a&gt;, happy Monday!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Would it be okay for me to reach out via email, in order for us to have a closer look into this?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know!&lt;/P&gt;</description>
      <pubDate>Mon, 27 Jun 2022 11:21:29 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/605794#M7045</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-06-27T11:21:29Z</dc:date>
    </item>
    <item>
      <title>Re: fraud with my paypal</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/606117#M7046</link>
      <description>&lt;P&gt;of course&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;my email&amp;nbsp;&lt;/P&gt;&lt;P&gt;[email removed as per &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank"&gt;Community Guidelines&lt;/A&gt;]&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 28 Jun 2022 13:02:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/606117#M7046</guid>
      <dc:creator>protrading104</dc:creator>
      <dc:date>2022-06-28T13:02:18Z</dc:date>
    </item>
    <item>
      <title>Re: fraud with my paypal</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/606154#M7047</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1552289"&gt;@protrading104&lt;/a&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I just sent you an email. Reply back and we'll take it from there.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks a bunch!&lt;/P&gt;</description>
      <pubDate>Tue, 28 Jun 2022 13:30:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/606154#M7047</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-06-28T13:30:23Z</dc:date>
    </item>
    <item>
      <title>Re: fraud with my paypal</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/606281#M7048</link>
      <description>&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;didn't receive anything, please try again&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;my email&lt;/P&gt;&lt;P&gt;[removed per the &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/m-p/325896" target="_blank"&gt;Community's Guidelines&lt;/A&gt;]&lt;/P&gt;</description>
      <pubDate>Tue, 28 Jun 2022 22:38:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/606281#M7048</guid>
      <dc:creator>protrading104</dc:creator>
      <dc:date>2022-06-28T22:38:15Z</dc:date>
    </item>
    <item>
      <title>Re: fraud with my paypal</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/606468#M7049</link>
      <description>&lt;P&gt;I already confirmed email, check please&lt;BR /&gt;what's next ?&lt;/P&gt;</description>
      <pubDate>Wed, 29 Jun 2022 17:00:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/606468#M7049</guid>
      <dc:creator>protrading104</dc:creator>
      <dc:date>2022-06-29T17:00:57Z</dc:date>
    </item>
    <item>
      <title>Re: fraud with my paypal</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/606502#M7050</link>
      <description>&lt;P&gt;Hey there &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1552289"&gt;@protrading104&lt;/a&gt;, sorry to jump in, but I just wanted to mention that I was able to locate your ticket in our system and I can see that the agent handling your case has already responded to you and waiting for your response to continue with your query.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 29 Jun 2022 18:05:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/606502#M7050</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2022-06-29T18:05:56Z</dc:date>
    </item>
    <item>
      <title>Re: fraud with my paypal</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/606527#M7051</link>
      <description>&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;what number of ticket ?&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;maybe I wrote twice, it was the weekend, I am not your client and I don't know your help system rules.&amp;nbsp;&lt;/P&gt;&lt;P&gt;A fraud money transfer was made from my Paypal. I ask for refund. 4 people wrote to me and as a result - NOTHING&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;JUST MAKE A REFUND anybody&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;PLEASE&lt;/P&gt;</description>
      <pubDate>Wed, 29 Jun 2022 19:21:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/606527#M7051</guid>
      <dc:creator>protrading104</dc:creator>
      <dc:date>2022-06-29T19:21:40Z</dc:date>
    </item>
    <item>
      <title>Re: fraud with my paypal</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/606536#M7052</link>
      <description>&lt;P&gt;my paypal account&amp;nbsp;[removed per the &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/m-p/325896" target="_blank"&gt;Community's Guidelines]&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;please close other tickets&lt;/P&gt;</description>
      <pubDate>Wed, 29 Jun 2022 20:29:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/606536#M7052</guid>
      <dc:creator>protrading104</dc:creator>
      <dc:date>2022-06-29T20:29:03Z</dc:date>
    </item>
    <item>
      <title>Re: fraud with my paypal</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/606550#M7053</link>
      <description>&lt;P&gt;I'm afraid that we won't be able to help much here on the Community &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1552289"&gt;@protrading104&lt;/a&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You'll need to refer to your &lt;A href="https://help.dropbox.com/accounts-billing/settings-sign-in/support-ticket-history" target="_blank" rel="noopener"&gt;ticket&lt;/A&gt; for additional support at this point.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you're having issues with locating the emails from our team, please let me know and I'll open a new ticket for you.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;While we're at it, if this charge was a fraudulent one, you should also be contacting PayPal to inform them about this.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 29 Jun 2022 22:20:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/606550#M7053</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2022-06-29T22:20:15Z</dc:date>
    </item>
    <item>
      <title>Re: fraud with my paypal</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/606566#M7054</link>
      <description>&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;And this place where we are now not a ticket ?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;please create new ticket for me.&lt;/P&gt;</description>
      <pubDate>Wed, 29 Jun 2022 21:31:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/606566#M7054</guid>
      <dc:creator>protrading104</dc:creator>
      <dc:date>2022-06-29T21:31:28Z</dc:date>
    </item>
    <item>
      <title>Re: fraud with my paypal</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/606581#M7055</link>
      <description>&lt;P&gt;Sure thing &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1552289"&gt;@protrading104&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Please have a look at your email's inbox for my message and we'll take it from there.&lt;/P&gt;</description>
      <pubDate>Wed, 29 Jun 2022 22:19:52 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/606581#M7055</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2022-06-29T22:19:52Z</dc:date>
    </item>
    <item>
      <title>Re: fraud with my paypal</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/606664#M7056</link>
      <description>&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;already confirm please check&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 30 Jun 2022 11:42:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Unauthorized-charge-to-our-PayPal-account/m-p/606664#M7056</guid>
      <dc:creator>protrading104</dc:creator>
      <dc:date>2022-06-30T11:42:23Z</dc:date>
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