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    <title>topic Re: EU refund on a debit card payment in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/EU-refund-on-a-debit-card-payment/m-p/550739#M7467</link>
    <description>Hey Barbora,&lt;BR /&gt;I received a full refund, support was very helpful &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@FBF7D2AB59A0D6E861EBF6A36F93B7E2/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt;</description>
    <pubDate>Thu, 14 Oct 2021 16:23:00 GMT</pubDate>
    <dc:creator>gitguuddd</dc:creator>
    <dc:date>2021-10-14T16:23:00Z</dc:date>
    <item>
      <title>EU refund on a debit card payment</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/EU-refund-on-a-debit-card-payment/m-p/522761#M7463</link>
      <description>&lt;P&gt;Greetings everyone,&lt;/P&gt;
&lt;P&gt;in the refunds page it is mentioned, that the citizens of EU, UK or Turkey are eligible for a refund if the subscription is cancelled within 14 days after the purchase. I tried out the Dropbox professional plan for one month with my MasterCard debit card details entered but I had forgot to cancel my plan and I was charged 199&lt;I&gt;€&amp;nbsp;&amp;nbsp;&lt;/I&gt;for a service I won't probably use. I tried to submit a help request under&amp;nbsp;&lt;EM&gt;Billing and payments &amp;gt; Cancellations and refunds&lt;/EM&gt; but there was no choice for a debit card, only credit card/Google play/Apple app store payment options available. Has anyone had luck with refunding debit card payments in EU?&lt;/P&gt;</description>
      <pubDate>Tue, 26 Jul 2022 07:34:49 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/EU-refund-on-a-debit-card-payment/m-p/522761#M7463</guid>
      <dc:creator>gitguuddd</dc:creator>
      <dc:date>2022-07-26T07:34:49Z</dc:date>
    </item>
    <item>
      <title>Re: EU refund on a debit card payment</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/EU-refund-on-a-debit-card-payment/m-p/522808#M7464</link>
      <description>Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1445379"&gt;@gitguuddd&lt;/a&gt;, welcome to our Community!&lt;BR /&gt;
&lt;BR /&gt;
You can actually reach out to our &lt;A href="https://www.dropbox.com/support" target="_blank"&gt;Support&lt;/A&gt; team about your request, even if you have paid with a debit card (just use the credit card option).&lt;BR /&gt;
&lt;BR /&gt;
Let me know if you have any questions.</description>
      <pubDate>Wed, 26 May 2021 14:41:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/EU-refund-on-a-debit-card-payment/m-p/522808#M7464</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2021-05-26T14:41:46Z</dc:date>
    </item>
    <item>
      <title>Re: EU refund on a debit card payment</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/EU-refund-on-a-debit-card-payment/m-p/544557#M7465</link>
      <description>&lt;P&gt;&amp;nbsp;Dear Sir/Madam,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;On September 9, 2021. you have withdrawn 119.88 euros from my credit card. &lt;STRONG&gt;I'm on a Dropbox Basic plan&lt;/STRONG&gt;. Please reimburse me in accordance with European law.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Kind regards,&lt;/P&gt;</description>
      <pubDate>Mon, 13 Sep 2021 12:07:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/EU-refund-on-a-debit-card-payment/m-p/544557#M7465</guid>
      <dc:creator>mbozukov</dc:creator>
      <dc:date>2021-09-13T12:07:16Z</dc:date>
    </item>
    <item>
      <title>Re: EU refund on a debit card payment</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/EU-refund-on-a-debit-card-payment/m-p/550643#M7466</link>
      <description>&lt;P&gt;Hello, I wanted to ask you if you received your funds back. Just happened the same to me! Thanks for letting me know. babrora&lt;/P&gt;</description>
      <pubDate>Thu, 14 Oct 2021 12:05:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/EU-refund-on-a-debit-card-payment/m-p/550643#M7466</guid>
      <dc:creator>Barbora Skalova</dc:creator>
      <dc:date>2021-10-14T12:05:04Z</dc:date>
    </item>
    <item>
      <title>Re: EU refund on a debit card payment</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/EU-refund-on-a-debit-card-payment/m-p/550739#M7467</link>
      <description>Hey Barbora,&lt;BR /&gt;I received a full refund, support was very helpful &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@FBF7D2AB59A0D6E861EBF6A36F93B7E2/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt;</description>
      <pubDate>Thu, 14 Oct 2021 16:23:00 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/EU-refund-on-a-debit-card-payment/m-p/550739#M7467</guid>
      <dc:creator>gitguuddd</dc:creator>
      <dc:date>2021-10-14T16:23:00Z</dc:date>
    </item>
    <item>
      <title>Re: EU refund on a debit card payment</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/EU-refund-on-a-debit-card-payment/m-p/550761#M7468</link>
      <description>&lt;P&gt;Good luck with that. I personally failed.&lt;/P&gt;</description>
      <pubDate>Thu, 14 Oct 2021 17:29:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/EU-refund-on-a-debit-card-payment/m-p/550761#M7468</guid>
      <dc:creator>mbozukov</dc:creator>
      <dc:date>2021-10-14T17:29:31Z</dc:date>
    </item>
    <item>
      <title>Re: EU refund on a debit card payment</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/EU-refund-on-a-debit-card-payment/m-p/550763#M7469</link>
      <description>&lt;P&gt;How come? And did you get any feedback from Dropbox?&lt;/P&gt;</description>
      <pubDate>Thu, 14 Oct 2021 17:49:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/EU-refund-on-a-debit-card-payment/m-p/550763#M7469</guid>
      <dc:creator>Barbora Skalova</dc:creator>
      <dc:date>2021-10-14T17:49:09Z</dc:date>
    </item>
    <item>
      <title>Re: EU refund on a debit card payment</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/EU-refund-on-a-debit-card-payment/m-p/550977#M7470</link>
      <description>&lt;P&gt;I wrote to a lady who was very kind and working for dropboxing. But she couldn't help me either, she wasn't in the finance department. With they can't be contacted easily. 14 days passed and I gave up.&lt;/P&gt;</description>
      <pubDate>Fri, 15 Oct 2021 16:52:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/EU-refund-on-a-debit-card-payment/m-p/550977#M7470</guid>
      <dc:creator>mbozukov</dc:creator>
      <dc:date>2021-10-15T16:52:43Z</dc:date>
    </item>
    <item>
      <title>Re: EU refund on a debit card payment</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/EU-refund-on-a-debit-card-payment/m-p/570769#M7471</link>
      <description>I need my refund back of $12.80 that was charge on my debit card</description>
      <pubDate>Sat, 15 Jan 2022 07:27:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/EU-refund-on-a-debit-card-payment/m-p/570769#M7471</guid>
      <dc:creator>Helena Reid</dc:creator>
      <dc:date>2022-01-15T07:27:47Z</dc:date>
    </item>
    <item>
      <title>Re: EU refund on a debit card payment</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/EU-refund-on-a-debit-card-payment/m-p/570791#M7472</link>
      <description>&lt;P&gt;You need to contact support as has already been said.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Note that refunds are only given, as per the T&amp;amp;C's you agreed to upon signing up, when legally required.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 15 Jan 2022 11:06:22 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/EU-refund-on-a-debit-card-payment/m-p/570791#M7472</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2022-01-15T11:06:22Z</dc:date>
    </item>
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