<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Re: How to get refund of a subscription without consent? in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/601438#M7702</link>
    <description>&lt;P&gt;Normally most subscribed apps or websites sends 24hr notice or 3 day notice stating you will be charged a certain amount for a subscription renewal.&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Sun, 05 Jun 2022 19:05:23 GMT</pubDate>
    <dc:creator>1546974</dc:creator>
    <dc:date>2022-06-05T19:05:23Z</dc:date>
    <item>
      <title>How to get refund of a subscription without consent?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/527982#M7697</link>
      <description>&lt;P&gt;In the last night, my Dropbox professional got auto renewed without my consent and my credit card was charged 199 dollar. Please cancel the subscription and refund me the amount as soon as possible.&lt;/P&gt;</description>
      <pubDate>Tue, 26 Jul 2022 07:35:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/527982#M7697</guid>
      <dc:creator>Ahona Ghosh</dc:creator>
      <dc:date>2022-07-26T07:35:43Z</dc:date>
    </item>
    <item>
      <title>Re: How to get refund of a subscription without consent?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/527983#M7698</link>
      <description>Wanted to end the trial, but could not. Please deactivate the subscription and refund the amount immediately</description>
      <pubDate>Sun, 20 Jun 2021 04:43:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/527983#M7698</guid>
      <dc:creator>Ahona Ghosh</dc:creator>
      <dc:date>2021-06-20T04:43:56Z</dc:date>
    </item>
    <item>
      <title>Re: How to get refund of a subscription without consent?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/528001#M7699</link>
      <description>&lt;P&gt;It did have your consent - you signed up for a trial which was to auto move to a paid plan at the end. That is your consent.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;However, unfortunately we cannot help here. You need to speak to support :&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://help.dropbox.com/accounts-billing/payments-billing/refund" target="_blank"&gt;https://help.dropbox.com/accounts-billing/payments-billing/refund&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://help.dropbox.com/accounts-billing/cancellations-refunds" target="_blank"&gt;https://help.dropbox.com/accounts-billing/cancellations-refunds&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 20 Jun 2021 09:55:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/528001#M7699</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2021-06-20T09:55:08Z</dc:date>
    </item>
    <item>
      <title>Re: How to get refund of a subscription without consent?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/529214#M7700</link>
      <description>&lt;P&gt;DROPBOX YOU SUCK!&lt;/P&gt;&lt;P&gt;I may have had an active free-trial in which I consented to, but where is the warning before the full subscription amount is going to come out!&amp;nbsp;&lt;/P&gt;&lt;P&gt;I GOT CONNED FOR $200 THAT I PRETTY MUCH CAN'T GET BACK!&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;USELESS APP&lt;/P&gt;</description>
      <pubDate>Fri, 25 Jun 2021 22:38:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/529214#M7700</guid>
      <dc:creator>Misty-Rose</dc:creator>
      <dc:date>2021-06-25T22:38:20Z</dc:date>
    </item>
    <item>
      <title>Re: How to get refund of a subscription without consent?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/529243#M7701</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1453929"&gt;@Misty-Rose&lt;/a&gt;&lt;STRONG&gt;&amp;nbsp;wrote:&lt;/STRONG&gt;&lt;BR /&gt;
&lt;P&gt;I may have had an active free-trial in which I consented to, but where is the warning before the full subscription amount is going to come out!&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;The warning is before you start the trial. By starting the trial you're agreeing to a paid subscription if you don't cancel. You weren't conned.&lt;/P&gt;</description>
      <pubDate>Sat, 26 Jun 2021 04:09:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/529243#M7701</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2021-06-26T04:09:10Z</dc:date>
    </item>
    <item>
      <title>Re: How to get refund of a subscription without consent?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/601438#M7702</link>
      <description>&lt;P&gt;Normally most subscribed apps or websites sends 24hr notice or 3 day notice stating you will be charged a certain amount for a subscription renewal.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 05 Jun 2022 19:05:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/601438#M7702</guid>
      <dc:creator>1546974</dc:creator>
      <dc:date>2022-06-05T19:05:23Z</dc:date>
    </item>
    <item>
      <title>Re: How to get refund of a subscription without consent?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/601440#M7703</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1546974"&gt;@1546974&lt;/a&gt;&amp;nbsp;- as does Dropbox,&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You get emails to your registered emails many, many weeks before renewal. I get at least three or four of them to say its happening.&lt;/P&gt;</description>
      <pubDate>Sun, 05 Jun 2022 19:21:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/601440#M7703</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2022-06-05T19:21:51Z</dc:date>
    </item>
    <item>
      <title>Re: How to get refund of a subscription without consent?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/601441#M7704</link>
      <description>&lt;P&gt;So reconfirming you are not given at least a 72 hours notice that your pre trial is ending and you will be charged. As far as the many many emails I only received an email after I signed up and once letting me know my card was already charged. So I am unsure of the many many emails you're talking about.&lt;/P&gt;</description>
      <pubDate>Sun, 05 Jun 2022 19:29:49 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/601441#M7704</guid>
      <dc:creator>1546974</dc:creator>
      <dc:date>2022-06-05T19:29:49Z</dc:date>
    </item>
    <item>
      <title>Re: How to get refund of a subscription without consent?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/632591#M16429</link>
      <description>&lt;P&gt;I did not purchase professional Dropbox for $199 on my MasterCard. How can I get a refund?&amp;nbsp;How can I get a refund? I am upset. Kate&lt;/P&gt;</description>
      <pubDate>Fri, 28 Oct 2022 19:59:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/632591#M16429</guid>
      <dc:creator>Katepond</dc:creator>
      <dc:date>2022-10-28T19:59:39Z</dc:date>
    </item>
    <item>
      <title>Re: How to get refund of a subscription without consent?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/632649#M16433</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1586553"&gt;@Katepond&lt;/a&gt;, thanks for the comment and sorry to see you're having trouble.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried reaching out to our &lt;A href="https://www.dropbox.com/support" target="_blank"&gt;support&lt;/A&gt; team for assistance?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Once you do, please also send us the ticket number for your communication, so we can look it up in our system.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thank you.&lt;/P&gt;</description>
      <pubDate>Sat, 29 Oct 2022 02:08:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/632649#M16433</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2022-10-29T02:08:56Z</dc:date>
    </item>
    <item>
      <title>Re: How to get refund of a subscription without consent?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/635553#M16735</link>
      <description>&lt;P&gt;the hyperlinks you embedded do not allow for emails to be sent - so how can I as a UK citizen, entitled to a 14 day 'cooling off period' access a refund if I am unable to send you an email&lt;/P&gt;</description>
      <pubDate>Wed, 09 Nov 2022 20:48:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/635553#M16735</guid>
      <dc:creator>Jo09</dc:creator>
      <dc:date>2022-11-09T20:48:47Z</dc:date>
    </item>
    <item>
      <title>Re: How to get refund of a subscription without consent?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/635556#M16738</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1590163"&gt;@Jo09&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You log a ticket at &lt;A href="http://www.dropbox.com/support" target="_blank"&gt;www.dropbox.com/support&lt;/A&gt;. Note that the 14 day cooling off period applies to&amp;nbsp;&lt;STRONG&gt;initial&lt;/STRONG&gt; purchases only and not renewals.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 09 Nov 2022 20:51:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/635556#M16738</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2022-11-09T20:51:47Z</dc:date>
    </item>
    <item>
      <title>Re: How to get refund of a subscription without consent?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/635560#M16739</link>
      <description>Yes but the email won't send so therefore l an unable to use this hyperlink. I have tried reatedly. For the UK it is a minimum of 14 days cooling off- this is the same for renewals. I have checked.</description>
      <pubDate>Wed, 09 Nov 2022 21:00:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/635560#M16739</guid>
      <dc:creator>Jo09</dc:creator>
      <dc:date>2022-11-09T21:00:34Z</dc:date>
    </item>
    <item>
      <title>Re: How to get refund of a subscription without consent?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/635563#M16740</link>
      <description>I have checked my rights via whatconsumer.co.uk/cooling-off-and-cancellations/</description>
      <pubDate>Wed, 09 Nov 2022 21:02:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/635563#M16740</guid>
      <dc:creator>Jo09</dc:creator>
      <dc:date>2022-11-09T21:02:57Z</dc:date>
    </item>
    <item>
      <title>Re: How to get refund of a subscription without consent?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/635601#M16749</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1590163"&gt;@Jo09&lt;/a&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you please let me know a few more details on the plan you’ve purchased, so that I can further help?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;What type of plan is it (Plus/Professional/Family/Business)? Also, did you upgrade your Dropbox account directly via &lt;A href="http://www.dropbox.com" target="_blank"&gt;www.dropbox.com&lt;/A&gt; or the App Store/Google Play?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted.&lt;/P&gt;</description>
      <pubDate>Thu, 10 Nov 2022 00:48:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/635601#M16749</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2022-11-10T00:48:59Z</dc:date>
    </item>
    <item>
      <title>Re: How to get refund of a subscription without consent?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/636210#M16822</link>
      <description>All sorted thanks Nancy, l've secured a refund.</description>
      <pubDate>Sat, 12 Nov 2022 07:58:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/636210#M16822</guid>
      <dc:creator>Jo09</dc:creator>
      <dc:date>2022-11-12T07:58:31Z</dc:date>
    </item>
    <item>
      <title>Re: How to get refund of a subscription without consent?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/638634#M17168</link>
      <description>&lt;P&gt;As far as I know, I only have a basic free account that I use, but then got a charge on my credit card for $127.79 which looks like a plus plan for a year.&amp;nbsp; &amp;nbsp;If there's another paid account of which I'm not aware, I'm not using it and don't even know how to log into it.&amp;nbsp; This could be an unauthorized charge to my account, or a renewal charge after the account was downgraded.&amp;nbsp; If the account was downgraded, there should not be any additional charges either.&amp;nbsp; Their support site says they do not offer refunds, and they do not offer phone support at this level.&amp;nbsp; How do I fix the problem?&lt;/P&gt;</description>
      <pubDate>Wed, 23 Nov 2022 00:13:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/638634#M17168</guid>
      <dc:creator>dgmccartney</dc:creator>
      <dc:date>2022-11-23T00:13:46Z</dc:date>
    </item>
    <item>
      <title>Re: How to get refund of a subscription without consent?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/638647#M17171</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1593840"&gt;@dgmccartney&lt;/a&gt;, sorry to hear about this.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Would it be OK if we reach out via email to have a further look internally?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;In the meantime, you could try using our self-serve &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank"&gt;look up tool&lt;/A&gt; to identify the email address that's associated with the charge too.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 23 Nov 2022 01:33:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-get-refund-of-a-subscription-without-consent/m-p/638647#M17171</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2022-11-23T01:33:14Z</dc:date>
    </item>
  </channel>
</rss>

