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    <title>topic Re: How do I cancel my Dropbox Basic plan / account? in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/566743#M8460</link>
    <description>Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1504537"&gt;@AROS_NL&lt;/a&gt;, I've sent you an email, please could you reply to it as soon as possible!</description>
    <pubDate>Tue, 28 Dec 2021 10:44:28 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2021-12-28T10:44:28Z</dc:date>
    <item>
      <title>How do I cancel my Dropbox Basic plan / account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/541631#M8453</link>
      <description>&lt;P&gt;How do I cancel my Dropbox Basic plan / account? I don't want any semblance of a plan or account on Dropbox. I don't want to be able to sign in, I've already permanently deleted all my files, and I don't want to see old referral email addresses or any other of my info on Dropbox.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thank you!&lt;/P&gt;</description>
      <pubDate>Tue, 26 Jul 2022 07:37:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/541631#M8453</guid>
      <dc:creator>John W.134</dc:creator>
      <dc:date>2022-07-26T07:37:28Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel my Dropbox Basic plan / account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/541672#M8454</link>
      <description>Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/240409"&gt;@John W.134&lt;/a&gt;, thanks for posting on the Community.&lt;BR /&gt;
&lt;BR /&gt;
It sounds like you're interested in completely deleting your Dropbox account.&lt;BR /&gt;
&lt;BR /&gt;
You can do so by following &lt;A href="https://help.dropbox.com/accounts-billing/create-delete/delete-account" target="_blank"&gt;these steps&lt;/A&gt;. This will permanently remove your account, and there won't be a way to log back into it or regain access to any existing files.&lt;BR /&gt;
&lt;BR /&gt;
If you need any further assistance, please let me know!</description>
      <pubDate>Fri, 27 Aug 2021 17:18:00 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/541672#M8454</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2021-08-27T17:18:00Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel my Dropbox Basic plan / account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/566657#M8455</link>
      <description>&lt;P&gt;I would like to at least downgrad or even delete my DropBox account as I haven't used it for years. However, if I log on to my account, the actual option to cancel or downgrade my (Basic) plan is not visible (on my current two laptops; accounts accessed though a browser).&lt;/P&gt;&lt;P&gt;Next I tried accessing DropBox on my iPhone: again no option (in settings) to either cancel or downgrade my subscription through than app. Next I tried to do the same on my iPad (as I may have subscribed from an iPad back in 2013...) and then the app says "Device limit reached". BTW: I cannot even check the devices that are associated with my account.&lt;/P&gt;&lt;P&gt;In other words: I'm going around in circles without the option to cancel my subscription, which is even illegal where I live (in the Netherlands, Europe).&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Anybody know the steps I need to walk through to cancel (or downgrad) my subscription per the last versions of the website (accessed through Safari browser) or the iPhone app? Many thanks!&lt;/P&gt;</description>
      <pubDate>Mon, 27 Dec 2021 16:14:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/566657#M8455</guid>
      <dc:creator>AROS_NL</dc:creator>
      <dc:date>2021-12-27T16:14:18Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel my Dropbox Basic plan / account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/566683#M8456</link>
      <description>Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1504537"&gt;@AROS_NL&lt;/a&gt;, I'd be happy to help!&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
If you upgraded using an iPad, then there's a chance that your subscription is administered by Apple.&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
Can you try following the steps shown &lt;A href="https://help.dropbox.com/accounts-billing/cancellations-refunds/cancel-mobile" target="_blank"&gt;here&lt;/A&gt;?&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
Keep in mind that if you see "&lt;STRONG&gt;Basic"&amp;nbsp;&lt;/STRONG&gt;under your &lt;A href="https://www.dropbox.com/account/plan" target="_blank"&gt;plan page&lt;/A&gt;, that would mean that you don't have a paid subscription with us.&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
Let me know the results.&amp;nbsp;</description>
      <pubDate>Mon, 27 Dec 2021 20:45:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/566683#M8456</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2021-12-27T20:45:09Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel my Dropbox Basic plan / account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/566686#M8457</link>
      <description>Hi Megan. Thank you for your effort but I do NOT have a Dropbox subscription through Apple. On the bank transaction, there is a reference to DropBox under 350435385. Is that something that helps sove this mystery? Thanks!</description>
      <pubDate>Mon, 27 Dec 2021 21:15:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/566686#M8457</guid>
      <dc:creator>AROS_NL</dc:creator>
      <dc:date>2021-12-27T21:15:02Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel my Dropbox Basic plan / account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/566692#M8458</link>
      <description>I am here to possible shine a light, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1504537"&gt;@AROS_NL&lt;/a&gt;.&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
Would it be okay for me to reach out to you via email in order to see how I can help locate this charge?&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
Cheers!</description>
      <pubDate>Tue, 28 Dec 2021 00:42:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/566692#M8458</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2021-12-28T00:42:58Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel my Dropbox Basic plan / account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/566711#M8459</link>
      <description>&lt;P&gt;Sure. Thank you for your effort.&lt;/P&gt;</description>
      <pubDate>Tue, 28 Dec 2021 06:09:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/566711#M8459</guid>
      <dc:creator>AROS_NL</dc:creator>
      <dc:date>2021-12-28T06:09:46Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel my Dropbox Basic plan / account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/566743#M8460</link>
      <description>Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1504537"&gt;@AROS_NL&lt;/a&gt;, I've sent you an email, please could you reply to it as soon as possible!</description>
      <pubDate>Tue, 28 Dec 2021 10:44:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/566743#M8460</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2021-12-28T10:44:28Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel my Dropbox Basic plan / account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/567671#M8461</link>
      <description>&lt;P&gt;You can delete account by clicking Icon with initials in upper right hand corner &amp;gt; settings &amp;gt; General &amp;gt; scroll to bottom and select delete account.&lt;/P&gt;</description>
      <pubDate>Sun, 02 Jan 2022 04:50:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/567671#M8461</guid>
      <dc:creator>williamamcneilii</dc:creator>
      <dc:date>2022-01-02T04:50:26Z</dc:date>
    </item>
    <item>
      <title>Cancel Basic</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/711647#M24882</link>
      <description>I cannot cancel my basic subscription</description>
      <pubDate>Tue, 05 Sep 2023 16:26:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/711647#M24882</guid>
      <dc:creator>CHRIS108</dc:creator>
      <dc:date>2023-09-05T16:26:45Z</dc:date>
    </item>
    <item>
      <title>Re: Cancel Basic</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/711658#M24883</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1742494"&gt;@CHRIS108&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;I cannot cancel my basic subscription&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;The Basic plan is free and has no subscription, which is why there's nothing to cancel.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you're on the Basic plan and you're being charged, then you're being charged for a different account. Use the &lt;A href="https://help.dropbox.com/billing/find-credit-card-charge" target="_blank"&gt;credit card charge lookup tool&lt;/A&gt; to identify the account you're being charged for.&lt;/P&gt;</description>
      <pubDate>Tue, 05 Sep 2023 17:24:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/711658#M24883</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2023-09-05T17:24:20Z</dc:date>
    </item>
    <item>
      <title>Subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/733950#M27233</link>
      <description>How do I cancel a basic subscription</description>
      <pubDate>Fri, 01 Dec 2023 18:39:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/733950#M27233</guid>
      <dc:creator>Pathhbvg</dc:creator>
      <dc:date>2023-12-01T18:39:12Z</dc:date>
    </item>
    <item>
      <title>Re: Subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/733964#M27234</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1776353"&gt;@Pathhbvg&lt;/a&gt;&lt;/SPAN&gt;, just to clarify, do you have a paid subscription that you wish to cancel?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Or just to delete your Dropbox Basic account? Asking because Dropbox Basic is the free version of Dropbox.&lt;/P&gt;</description>
      <pubDate>Fri, 01 Dec 2023 19:35:11 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Basic-plan-account/m-p/733964#M27234</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-12-01T19:35:11Z</dc:date>
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