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    <title>topic Re: Password leak?!?!?! in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/564152#M10000</link>
    <description>&lt;P&gt;Hi&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;No I did not enter my password as my name.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Dropbox sent two emails:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1) Saying Hi 'my password'&lt;/P&gt;&lt;P&gt;2) Saying Hi 'Steve'&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I made no changes to my details in between emails so this error appears to have come from your end.&lt;/P&gt;</description>
    <pubDate>Tue, 14 Dec 2021 16:35:39 GMT</pubDate>
    <dc:creator>Srgreenwood</dc:creator>
    <dc:date>2021-12-14T16:35:39Z</dc:date>
    <item>
      <title>Incorrect name in Dropbox email</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/564088#M9997</link>
      <description>&lt;P&gt;Apologies if this is posted in the wrong place or has already been raised.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;On 12/12/2021 I received an email from Dropbox titled 'Updates to our Terms of Service and Privacy Policy'.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This email started with 'Hi fYJ0*****2N'.&amp;nbsp; My dropbox password was&amp;nbsp; 'fYJ0*****2N' (I've changed this both here and permanently to access my account.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Later the same day I received the same email - this time addressed to my name.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Is this a data leak? Certainly sending passwords via email isn't great!&lt;BR /&gt;&lt;BR /&gt;Have others received this email or is it just me (note, I've changed my password!)?&lt;BR /&gt;&lt;BR /&gt;PS: I have Dropbox emails sent to a separate email alias (&lt;A href="mailto:dropbox@..." target="_blank" rel="noopener"&gt;dropbox@...&lt;/A&gt;.) so am sure it was from them.&lt;/P&gt;
&lt;P&gt;&lt;BR /&gt;See screenshot;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="InkedScreenshot 2021-12-14 at 10-56-21 Updates to our Terms of Service and Privacy Policy Fastmail_LI.jpg" style="width: 446px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/26603i5B58AA53C67F594A/image-size/large?v=v2&amp;amp;px=999" role="button" title="InkedScreenshot 2021-12-14 at 10-56-21 Updates to our Terms of Service and Privacy Policy Fastmail_LI.jpg" alt="InkedScreenshot 2021-12-14 at 10-56-21 Updates to our Terms of Service and Privacy Policy Fastmail_LI.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 16 Dec 2021 16:52:55 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/564088#M9997</guid>
      <dc:creator>Srgreenwood</dc:creator>
      <dc:date>2021-12-16T16:52:55Z</dc:date>
    </item>
    <item>
      <title>Re: Password leak?!?!?!</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/564149#M9998</link>
      <description>&lt;P&gt;Hello there&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1417221"&gt;@Srgreenwood &lt;/a&gt;, the email from Dropbox should be addressing your name. By any chance, you entered your password as your name? If you login to&amp;nbsp;&lt;A href="https://www.dropbox.com/account/general" target="_blank"&gt;https://www.dropbox.com/account/general&lt;/A&gt;&amp;nbsp;is your name correctly set?&lt;/P&gt;</description>
      <pubDate>Tue, 14 Dec 2021 16:11:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/564149#M9998</guid>
      <dc:creator>Elixir</dc:creator>
      <dc:date>2021-12-14T16:11:26Z</dc:date>
    </item>
    <item>
      <title>Re: Password leak?!?!?!</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/564150#M9999</link>
      <description>Hey @Srgreenwood, sorry to hear about this!&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
I just sent you an email, in order for us to have a closer look into this.&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
Please reply back to me as soon as possible, and we'll continue working on this.&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
Cheers!&amp;nbsp;</description>
      <pubDate>Tue, 14 Dec 2021 16:16:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/564150#M9999</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2021-12-14T16:16:12Z</dc:date>
    </item>
    <item>
      <title>Re: Password leak?!?!?!</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/564152#M10000</link>
      <description>&lt;P&gt;Hi&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;No I did not enter my password as my name.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Dropbox sent two emails:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1) Saying Hi 'my password'&lt;/P&gt;&lt;P&gt;2) Saying Hi 'Steve'&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I made no changes to my details in between emails so this error appears to have come from your end.&lt;/P&gt;</description>
      <pubDate>Tue, 14 Dec 2021 16:35:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/564152#M10000</guid>
      <dc:creator>Srgreenwood</dc:creator>
      <dc:date>2021-12-14T16:35:39Z</dc:date>
    </item>
    <item>
      <title>Re: Incorrect name in Dropbox email</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/564586#M10001</link>
      <description>&lt;P&gt;After carefully reviewing this case, our agents have discovered that this user had entered a string of characters that may potentially be a password into the name field of second Dropbox account. This is why they were sent this email. If you need any further assistance, please don’t hesitate to reach out.&lt;/P&gt;</description>
      <pubDate>Thu, 16 Dec 2021 16:53:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/564586#M10001</guid>
      <dc:creator>Emmet</dc:creator>
      <dc:date>2021-12-16T16:53:40Z</dc:date>
    </item>
    <item>
      <title>Re: Password leak?!?!?!</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/672296#M14149</link>
      <description>&lt;P&gt;My email was compromised therefore do not send any emails to [Removed as per &lt;A href="https://www.dropboxforum.com/t5/Announcements/Community-Guidelines/m-p/325896#M245" target="_blank"&gt;Community Guidelines&lt;/A&gt;] cannot even access it as someone actually took it over and it is my name!&lt;/P&gt;</description>
      <pubDate>Tue, 28 Mar 2023 22:51:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/672296#M14149</guid>
      <dc:creator>krbalezentis</dc:creator>
      <dc:date>2023-03-28T22:51:03Z</dc:date>
    </item>
    <item>
      <title>Re: Password leak?!?!?!</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/672318#M14150</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1652714"&gt;@krbalezentis&lt;/a&gt;&lt;/SPAN&gt;, if your email was compromised, have you contacted your email provider for further assistance on this matter?&lt;/P&gt;</description>
      <pubDate>Tue, 28 Mar 2023 22:52:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/672318#M14150</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-03-28T22:52:36Z</dc:date>
    </item>
    <item>
      <title>Re: Incorrect name in Dropbox email</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/677606#M14431</link>
      <description>My children created the Dropbox many years ago and I had hardly used it independently! So I am having problems convincing you that I am the same person as indicated in my email ID</description>
      <pubDate>Tue, 18 Apr 2023 13:39:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/677606#M14431</guid>
      <dc:creator>ZK3_</dc:creator>
      <dc:date>2023-04-18T13:39:44Z</dc:date>
    </item>
    <item>
      <title>Re: Incorrect name in Dropbox email</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/677608#M14432</link>
      <description>It would be helpful if you could let me know the password used originally by our family of 3, though I have not had the reason to look for it up to now!</description>
      <pubDate>Tue, 18 Apr 2023 13:44:27 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/677608#M14432</guid>
      <dc:creator>ZK3_</dc:creator>
      <dc:date>2023-04-18T13:44:27Z</dc:date>
    </item>
    <item>
      <title>Re: Incorrect name in Dropbox email</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/677633#M14437</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1681740"&gt;@ZK3_&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;It would be helpful if you could let me know the password used originally by our family of 3, though I have not had the reason to look for it up to now!&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Dropbox cannot tell you what password you used. They wouldn't have access to it. Any company that's serious about security will store passwords in an encrypted form that's not readable.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If needed, you can &lt;A href="https://www.dropbox.com/forgot" target="_blank"&gt;reset your password&lt;/A&gt;. You'll need to enter the email address that was used on your Dropbox account.&lt;/P&gt;</description>
      <pubDate>Tue, 18 Apr 2023 14:57:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/677633#M14437</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2023-04-18T14:57:08Z</dc:date>
    </item>
    <item>
      <title>Re: Incorrect name in Dropbox email</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/714135#M15906</link>
      <description>Access is higher than my owner ship</description>
      <pubDate>Sat, 16 Sep 2023 15:32:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/714135#M15906</guid>
      <dc:creator>Uzaif Nadeem</dc:creator>
      <dc:date>2023-09-16T15:32:07Z</dc:date>
    </item>
    <item>
      <title>Re: Incorrect name in Dropbox email</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/714455#M15934</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1745963"&gt;@Uzaif Nadeem &lt;/a&gt;, are you having some kind of issue related to this thread?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you please give us some more details?&lt;/P&gt;</description>
      <pubDate>Mon, 18 Sep 2023 13:01:01 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Incorrect-name-in-Dropbox-email/m-p/714455#M15934</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-09-18T13:01:01Z</dc:date>
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