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    <title>topic Re: Change of smartphone in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/lost-phone-How-to-disable-2-factor-authentication-without-the/m-p/627633#M12146</link>
    <description>&lt;P&gt;Thank you for you reply.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;However I did my account like 6 or 7 years ago and at that time I never received recovery codes.&lt;/P&gt;&lt;P&gt;There are a solution to have the recorery codes?&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Thu, 06 Oct 2022 18:32:51 GMT</pubDate>
    <dc:creator>AlejandroPinto</dc:creator>
    <dc:date>2022-10-06T18:32:51Z</dc:date>
    <item>
      <title>lost phone. How to disable 2-factor authentication without the old phone and auth app?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/lost-phone-How-to-disable-2-factor-authentication-without-the/m-p/528035#M8752</link>
      <description>&lt;P&gt;lost phone. How to disable 2-factor authentication without the old phone and auth app?&lt;/P&gt;</description>
      <pubDate>Mon, 21 Jun 2021 07:41:24 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/lost-phone-How-to-disable-2-factor-authentication-without-the/m-p/528035#M8752</guid>
      <dc:creator>VS_DXB</dc:creator>
      <dc:date>2021-06-21T07:41:24Z</dc:date>
    </item>
    <item>
      <title>Re: lost phone. How to disable 2-factor authentication without the old phone and auth app?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/lost-phone-How-to-disable-2-factor-authentication-without-the/m-p/528036#M8753</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/365240"&gt;@VS_DXB&lt;/a&gt;&lt;STRONG&gt;&amp;nbsp;wrote:&lt;/STRONG&gt;&lt;BR /&gt;
&lt;P&gt;lost phone. How to disable 2-factor authentication without the old phone and auth app?&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;You need to use the emergency backup code(s) you were given when you activated two-step authentication, or you would need another active device already signed in to your account. Without either of those, there's no way to gain access to an account that's protected with two-step authentication.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://help.dropbox.com/accounts-billing/security/issues-two-step-verification" target="_blank"&gt;https://help.dropbox.com/accounts-billing/security/issues-two-step-verification&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;</description>
      <pubDate>Sun, 20 Jun 2021 14:15:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/lost-phone-How-to-disable-2-factor-authentication-without-the/m-p/528036#M8753</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2021-06-20T14:15:31Z</dc:date>
    </item>
    <item>
      <title>Re: lost phone. How to disable 2-factor authentication without the old phone and auth app?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/lost-phone-How-to-disable-2-factor-authentication-without-the/m-p/528039#M8754</link>
      <description>&lt;P&gt;Thank you. Yes, I have thee codes. Pls advise detailed step-by-step how to disable 2-F auth and then I'll be able to enable it with the new phone. Thanks&lt;/P&gt;</description>
      <pubDate>Sun, 20 Jun 2021 14:20:54 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/lost-phone-How-to-disable-2-factor-authentication-without-the/m-p/528039#M8754</guid>
      <dc:creator>VS_DXB</dc:creator>
      <dc:date>2021-06-20T14:20:54Z</dc:date>
    </item>
    <item>
      <title>Re: lost phone. How to disable 2-factor authentication without the old phone and auth app?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/lost-phone-How-to-disable-2-factor-authentication-without-the/m-p/528040#M8755</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/365240"&gt;@VS_DXB&lt;/a&gt;&lt;STRONG&gt;&amp;nbsp;wrote:&lt;/STRONG&gt;&lt;BR /&gt;
&lt;P&gt;Pls advise detailed step-by-step how to disable 2-F auth and then I'll be able to enable it with the new phone.&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;The link I provided above explains how to access your account using your backup codes, as well as how to disable two-step authentication once you get signed in.&lt;/P&gt;</description>
      <pubDate>Sun, 20 Jun 2021 14:30:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/lost-phone-How-to-disable-2-factor-authentication-without-the/m-p/528040#M8755</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2021-06-20T14:30:59Z</dc:date>
    </item>
    <item>
      <title>Change of smartphone</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/lost-phone-How-to-disable-2-factor-authentication-without-the/m-p/627619#M12144</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I changed smartphone on a trade-in deal and I lost access to my old authenticator.&lt;/P&gt;&lt;P&gt;Can someone help to recorver this?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thank you in advance&lt;/P&gt;</description>
      <pubDate>Thu, 06 Oct 2022 17:19:49 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/lost-phone-How-to-disable-2-factor-authentication-without-the/m-p/627619#M12144</guid>
      <dc:creator>AlejandroPinto</dc:creator>
      <dc:date>2022-10-06T17:19:49Z</dc:date>
    </item>
    <item>
      <title>Re: Change of smartphone</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/lost-phone-How-to-disable-2-factor-authentication-without-the/m-p/627620#M12145</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1580397"&gt;@AlejandroPinto&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;No. The only thing you can do is use the recovery codes you were given when you set it up OR download everything if already logged in and create a new account.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 06 Oct 2022 17:22:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/lost-phone-How-to-disable-2-factor-authentication-without-the/m-p/627620#M12145</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2022-10-06T17:22:41Z</dc:date>
    </item>
    <item>
      <title>Re: Change of smartphone</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/lost-phone-How-to-disable-2-factor-authentication-without-the/m-p/627633#M12146</link>
      <description>&lt;P&gt;Thank you for you reply.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;However I did my account like 6 or 7 years ago and at that time I never received recovery codes.&lt;/P&gt;&lt;P&gt;There are a solution to have the recorery codes?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 06 Oct 2022 18:32:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/lost-phone-How-to-disable-2-factor-authentication-without-the/m-p/627633#M12146</guid>
      <dc:creator>AlejandroPinto</dc:creator>
      <dc:date>2022-10-06T18:32:51Z</dc:date>
    </item>
    <item>
      <title>Re: Change of smartphone</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/lost-phone-How-to-disable-2-factor-authentication-without-the/m-p/627637#M12147</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;STRONG&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1580397"&gt;@AlejandroPinto&lt;/a&gt;&amp;nbsp;wrote:&lt;/STRONG&gt;&lt;BR /&gt;
&lt;P&gt;However I did my account like 6 or 7 years ago and at that time I never received recovery codes.&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Perhaps you overlooked them then, and didn't save them. Two-step verification does not get enabled without backup codes. If you don't have them, and you don't have the authentication device, then there's no way to gain access to the account.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://help.dropbox.com/account-access/issues-two-step-verification" target="_blank"&gt;https://help.dropbox.com/account-access/issues-two-step-verification&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;</description>
      <pubDate>Thu, 06 Oct 2022 18:41:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/lost-phone-How-to-disable-2-factor-authentication-without-the/m-p/627637#M12147</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2022-10-06T18:41:21Z</dc:date>
    </item>
    <item>
      <title>Re: Change of smartphone</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/lost-phone-How-to-disable-2-factor-authentication-without-the/m-p/627643#M12148</link>
      <description>&lt;P&gt;You are always given recovery codes when setting the account up&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1580397"&gt;@AlejandroPinto&lt;/a&gt;,&amp;nbsp;however, that long ago it wasnt as obvious - you had to click 'Confirm' to say you'd downloaded and that was it.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;But as Rich said without you cannot regain access.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 06 Oct 2022 18:57:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/lost-phone-How-to-disable-2-factor-authentication-without-the/m-p/627643#M12148</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2022-10-06T18:57:44Z</dc:date>
    </item>
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