<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Re: Error 500 when verifying a change of email address in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Error-500-when-verifying-a-change-of-email-address/m-p/663577#M13827</link>
    <description>&lt;P&gt;Hi - yes I have requesting new verification codes, and tried in both Google Chrome and Safari browsers, including incognito/private modes and get the same message each time.&lt;/P&gt;</description>
    <pubDate>Mon, 27 Feb 2023 13:58:47 GMT</pubDate>
    <dc:creator>RotGBI</dc:creator>
    <dc:date>2023-02-27T13:58:47Z</dc:date>
    <item>
      <title>Error 500 when verifying a change of email address</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Error-500-when-verifying-a-change-of-email-address/m-p/663545#M13824</link>
      <description>&lt;P&gt;Hi, we are attempting to change our "work email" in our settings, when we get the verification email through, we click the link to verify and get an Error 500.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screen Shot 2023-02-27 at 13.02.54.png" style="width: 800px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/35672iC9FCDA6D31544067/image-size/large?v=v2&amp;amp;px=999" role="button" title="Screen Shot 2023-02-27 at 13.02.54.png" alt="Screen Shot 2023-02-27 at 13.02.54.png" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 27 Feb 2023 13:50:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Error-500-when-verifying-a-change-of-email-address/m-p/663545#M13824</guid>
      <dc:creator>RotGBI</dc:creator>
      <dc:date>2023-02-27T13:50:36Z</dc:date>
    </item>
    <item>
      <title>Re: Error 500 when verifying a change of email address</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Error-500-when-verifying-a-change-of-email-address/m-p/663572#M13826</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1626231"&gt;@RotGBI&lt;/a&gt;&lt;/SPAN&gt;, thanks for posting here today!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;That's rather odd. Can you try to request a new verification code, using a different browser entirely?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know if anything changes!&lt;/P&gt;</description>
      <pubDate>Mon, 27 Feb 2023 13:51:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Error-500-when-verifying-a-change-of-email-address/m-p/663572#M13826</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-02-27T13:51:45Z</dc:date>
    </item>
    <item>
      <title>Re: Error 500 when verifying a change of email address</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Error-500-when-verifying-a-change-of-email-address/m-p/663577#M13827</link>
      <description>&lt;P&gt;Hi - yes I have requesting new verification codes, and tried in both Google Chrome and Safari browsers, including incognito/private modes and get the same message each time.&lt;/P&gt;</description>
      <pubDate>Mon, 27 Feb 2023 13:58:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Error-500-when-verifying-a-change-of-email-address/m-p/663577#M13827</guid>
      <dc:creator>RotGBI</dc:creator>
      <dc:date>2023-02-27T13:58:47Z</dc:date>
    </item>
    <item>
      <title>Re: Error 500 when verifying a change of email address</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Error-500-when-verifying-a-change-of-email-address/m-p/663629#M13829</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1626231"&gt;@RotGBI&lt;/a&gt;&lt;/SPAN&gt;, could I then send you an email, in order for us to have a closer look into this?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 27 Feb 2023 15:22:11 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Error-500-when-verifying-a-change-of-email-address/m-p/663629#M13829</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-02-27T15:22:11Z</dc:date>
    </item>
    <item>
      <title>Re: Error 500 when verifying a change of email address</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Error-500-when-verifying-a-change-of-email-address/m-p/663653#M13830</link>
      <description>&lt;P&gt;Hi, yes please. I ask that you get in contact via [email removed as per &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank"&gt;Community Guidelines&lt;/A&gt;]&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 27 Feb 2023 17:14:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Error-500-when-verifying-a-change-of-email-address/m-p/663653#M13830</guid>
      <dc:creator>RotGBI</dc:creator>
      <dc:date>2023-02-27T17:14:09Z</dc:date>
    </item>
    <item>
      <title>Re: Error 500 when verifying a change of email address</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Error-500-when-verifying-a-change-of-email-address/m-p/663699#M13831</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1626231"&gt;@RotGBI&lt;/a&gt;, I just sent you an email!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep in mind that the only email address we can use in order to reach you, is the email address that your Community profile is linked to. It wouldn't be the one you provided on your end.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Feel free to respond back to me, and we'll take it from there!&lt;/P&gt;</description>
      <pubDate>Mon, 27 Feb 2023 17:32:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Error-500-when-verifying-a-change-of-email-address/m-p/663699#M13831</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-02-27T17:32:48Z</dc:date>
    </item>
    <item>
      <title>Re: Error 500 when verifying a change of email address</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Error-500-when-verifying-a-change-of-email-address/m-p/663898#M13835</link>
      <description>&lt;P&gt;Hi Megan, to be honest that is part of the problem. We no longer have access to the email our Dropbox account is set up for, hence why we're looking to change it, but we receive the Error 500 message when we go through the process of verifying the updated email.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 28 Feb 2023 08:39:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Error-500-when-verifying-a-change-of-email-address/m-p/663898#M13835</guid>
      <dc:creator>RotGBI</dc:creator>
      <dc:date>2023-02-28T08:39:48Z</dc:date>
    </item>
    <item>
      <title>Re: Error 500 when verifying a change of email address</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Error-500-when-verifying-a-change-of-email-address/m-p/663964#M13839</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1626231"&gt;@RotGBI&lt;/a&gt;, could you then try to open a ticket on your end using &lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;this&lt;/A&gt; page?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can use the email address you're trying to verify, and send me the ticket number reference. Thanks!&lt;/P&gt;</description>
      <pubDate>Tue, 28 Feb 2023 14:14:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Error-500-when-verifying-a-change-of-email-address/m-p/663964#M13839</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-02-28T14:14:59Z</dc:date>
    </item>
  </channel>
</rss>

