<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Re: Notifications Still Going to Old Email Address in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/668964#M14014</link>
    <description>&lt;P&gt;May I ask when exactly is the last time you received an email notification to the old email address &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1642426"&gt;@sissomi&lt;/a&gt;&lt;/SPAN&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, what is the nature of the email? Do you see an un-subscribe button and have you confirmed it's coming from an &lt;A href="https://help.dropbox.com/security/official-domains" target="_blank"&gt;official Dropbox domain&lt;/A&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Fri, 17 Mar 2023 16:35:09 GMT</pubDate>
    <dc:creator>Walter</dc:creator>
    <dc:date>2023-03-17T16:35:09Z</dc:date>
    <item>
      <title>Notifications Still Going to Old Email Address</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/668582#M13994</link>
      <description>&lt;P&gt;A couple of weeks ago I changed the email address on my DropBox account and verified it. Yet I still am receiving notifications at the old email address. Any ideas on why or how to get this corrected? TIA for any suggestions!&lt;/P&gt;</description>
      <pubDate>Thu, 16 Mar 2023 15:06:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/668582#M13994</guid>
      <dc:creator>sissomi</dc:creator>
      <dc:date>2023-03-16T15:06:20Z</dc:date>
    </item>
    <item>
      <title>Re: Notifications Still Going to Old Email Address</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/668615#M13995</link>
      <description>&lt;P&gt;Hi there &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1642426"&gt;@sissomi&lt;/a&gt;, sorry to hear about this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;It sounds rather strange indeed. Do you happen to have another Dropbox account, associated with the old email address at the moment?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, can you clarify what notifications are these and if you're getting any email notifications on your new email address at all?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Thu, 16 Mar 2023 16:09:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/668615#M13995</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-03-16T16:09:32Z</dc:date>
    </item>
    <item>
      <title>Re: Notifications Still Going to Old Email Address</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/668688#M13999</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/364291"&gt;@Walter&lt;/a&gt; - Thanks for the reply. No, the account is the only one I have. My DropBox account was associated with the old email until I changed it a few weeks ago.&lt;BR /&gt;I have gotten some emails at the new email address such as login notifications and DropBox Community messages. But just this morning, at 1:39am, I received an email to the old email address with the subject “Top 4 tips to get your photo storage in focus”.&lt;/P&gt;&lt;P&gt;I have searched through my profile and account info and can’t find the old email address anywhere in it.&amp;nbsp;&lt;/P&gt;&lt;P&gt;- Mike&lt;/P&gt;</description>
      <pubDate>Thu, 16 Mar 2023 20:36:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/668688#M13999</guid>
      <dc:creator>sissomi</dc:creator>
      <dc:date>2023-03-16T20:36:31Z</dc:date>
    </item>
    <item>
      <title>Re: Notifications Still Going to Old Email Address</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/668742#M14003</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1642426"&gt;@sissomi&lt;/a&gt;&lt;/SPAN&gt;, sorry to jump in here.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you double-check your account settings &lt;A href="https://www.dropbox.com/account" target="_blank"&gt;here&lt;/A&gt;, to make sure that your new email address is what appears there?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you open a different browser or a private browsing window and try to login using your old email, what do you see?&lt;/P&gt;</description>
      <pubDate>Fri, 17 Mar 2023 00:29:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/668742#M14003</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-03-17T00:29:46Z</dc:date>
    </item>
    <item>
      <title>Re: Notifications Still Going to Old Email Address</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/668765#M14006</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/696151"&gt;@Hannah&lt;/a&gt;Thanks for jumping in . I'll take all the help I can get. when I click the "here" link you provided, I see Personal email and it shows my "new" email address. I tried logging in using a different browser with the "old" email address and I get "&lt;SPAN&gt;Invalid email or password&lt;/SPAN&gt;". I also tried using the "Forgot your Password?" feature and entered my "old" email address. I did not receive an email with how to set a new password. Does any of that provide useful information? Thanks. - Mike&lt;/P&gt;</description>
      <pubDate>Fri, 17 Mar 2023 02:29:22 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/668765#M14006</guid>
      <dc:creator>sissomi</dc:creator>
      <dc:date>2023-03-17T02:29:22Z</dc:date>
    </item>
    <item>
      <title>Re: Notifications Still Going to Old Email Address</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/668934#M14011</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1642426"&gt;@sissomi&lt;/a&gt;&lt;/SPAN&gt;, thanks for the additional details there - much appreciated.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you clarify if the email address you're using is an alias or if the emails are somehow forwarded to the other email address?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 17 Mar 2023 14:59:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/668934#M14011</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-03-17T14:59:39Z</dc:date>
    </item>
    <item>
      <title>Re: Notifications Still Going to Old Email Address</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/668935#M14012</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/364291"&gt;@Walter&lt;/a&gt;Not sure I understand the question. The old email address is an AT&amp;amp;T email address that I'll be losing when I switch off of AT&amp;amp;T. The new email address is a @duck.com email address which does forward to a @yahoo.com email address but that address is in no way connected to the old email address. It is a yahoo account I've had for years but never used very much.&lt;/P&gt;</description>
      <pubDate>Fri, 17 Mar 2023 15:06:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/668935#M14012</guid>
      <dc:creator>sissomi</dc:creator>
      <dc:date>2023-03-17T15:06:08Z</dc:date>
    </item>
    <item>
      <title>Re: Notifications Still Going to Old Email Address</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/668964#M14014</link>
      <description>&lt;P&gt;May I ask when exactly is the last time you received an email notification to the old email address &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1642426"&gt;@sissomi&lt;/a&gt;&lt;/SPAN&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, what is the nature of the email? Do you see an un-subscribe button and have you confirmed it's coming from an &lt;A href="https://help.dropbox.com/security/official-domains" target="_blank"&gt;official Dropbox domain&lt;/A&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 17 Mar 2023 16:35:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/668964#M14014</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-03-17T16:35:09Z</dc:date>
    </item>
    <item>
      <title>Re: Notifications Still Going to Old Email Address</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/669172#M14025</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/364291"&gt;@Walter&lt;/a&gt;The email was received on 3/16/23 at 1:39am CDT. It came from &lt;A href="mailto:no-reply@em-s.dropbox.com" target="_blank"&gt;no-reply@em-s.dropbox.com&lt;/A&gt; and the subject was "Top 4 tips to get your photo storage in focus". There is an unsubscibe button but I am hesitant to use it because I don't want my account to be unsubscribed. I only want the emails to stop coming to the old address and instead use the new address I've put on the account.&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Capture.JPG" style="width: 800px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/36190i99BD4D7F38F9305D/image-size/large?v=v2&amp;amp;px=999" role="button" title="Capture.JPG" alt="Capture.JPG" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Sat, 18 Mar 2023 15:26:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/669172#M14025</guid>
      <dc:creator>sissomi</dc:creator>
      <dc:date>2023-03-18T15:26:57Z</dc:date>
    </item>
    <item>
      <title>Re: Notifications Still Going to Old Email Address</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/669641#M14053</link>
      <description>&lt;P&gt;Thanks for this additional info, &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1642426"&gt;@sissomi&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can we send you an email, to the address you have here on the Community, so we can look into this a bit more closely?&lt;/P&gt;</description>
      <pubDate>Mon, 20 Mar 2023 19:57:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/669641#M14053</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-03-20T19:57:41Z</dc:date>
    </item>
    <item>
      <title>Re: Notifications Still Going to Old Email Address</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/669682#M14055</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/696151"&gt;@Hannah&lt;/a&gt;&amp;nbsp;Of course! Thanks!&lt;/P&gt;</description>
      <pubDate>Mon, 20 Mar 2023 21:38:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/669682#M14055</guid>
      <dc:creator>sissomi</dc:creator>
      <dc:date>2023-03-20T21:38:28Z</dc:date>
    </item>
    <item>
      <title>Re: Notifications Still Going to Old Email Address</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/669738#M14064</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1642426"&gt;@sissomi&lt;/a&gt;, I just sent you an email, I'll see you there!&lt;/P&gt;</description>
      <pubDate>Tue, 21 Mar 2023 01:33:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Notifications-Still-Going-to-Old-Email-Address/m-p/669738#M14064</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-03-21T01:33:32Z</dc:date>
    </item>
  </channel>
</rss>

