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  <channel>
    <title>topic Re: How can I clear Dropbox notifications? in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/669547#M14043</link>
    <description>&lt;P&gt;Hi, I'm having the same issue. App version 320.3.2 for the iPhone.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Mark all as read does nothing. Clicking on each just takes me back to the home screen. Cleared cache didn't help either.&lt;/P&gt;</description>
    <pubDate>Mon, 20 Mar 2023 15:28:09 GMT</pubDate>
    <dc:creator>D M.6</dc:creator>
    <dc:date>2023-03-20T15:28:09Z</dc:date>
    <item>
      <title>How can I clear Dropbox notifications?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/668363#M13988</link>
      <description>&lt;P&gt;I have two questions:&lt;/P&gt;
&lt;P&gt;1. How can I clear Dropbox notifications?&amp;nbsp; I am using the latest version of Dropbox on my iPhone 10 (it was updated recently).&amp;nbsp; The Dropbox app keeps show a "2" on the notifications icon in the upper right of the Home screen.&amp;nbsp; When I tap on that it shows 6 unread notifications.&amp;nbsp; When I tap on any of the notifications, nothing happens.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;2. How do I find out the version number of my Dropbox app?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thank you&lt;/P&gt;</description>
      <pubDate>Thu, 16 Mar 2023 01:05:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/668363#M13988</guid>
      <dc:creator>JB2023</dc:creator>
      <dc:date>2023-03-16T01:05:46Z</dc:date>
    </item>
    <item>
      <title>Re: How can I clear Dropbox notifications?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/668377#M13989</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1641893"&gt;@JB2023&lt;/a&gt;&lt;/SPAN&gt;, thanks for posting your question to the Dropbox Community!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you tap on "account", then on the gear icon and then on "clear cache" to see if that helps with the "2" on the bell icon?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Following the same steps (before clear cache) will also show you the version of the Dropbox app.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know how it goes.&lt;/P&gt;</description>
      <pubDate>Thu, 16 Mar 2023 01:13:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/668377#M13989</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-03-16T01:13:34Z</dc:date>
    </item>
    <item>
      <title>Re: How can I clear Dropbox notifications?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/668399#M13990</link>
      <description>&lt;P&gt;Thank you, Hannah.&lt;/P&gt;&lt;P&gt;I tried that, but it had no effect.&lt;/P&gt;&lt;P&gt;Any other suggestions?&lt;/P&gt;</description>
      <pubDate>Thu, 16 Mar 2023 03:23:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/668399#M13990</guid>
      <dc:creator>JB2023</dc:creator>
      <dc:date>2023-03-16T03:23:13Z</dc:date>
    </item>
    <item>
      <title>Re: How can I clear Dropbox notifications?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/668400#M13991</link>
      <description>&lt;P&gt;It did enable me to find the version number.&amp;nbsp; Thank you!&lt;/P&gt;</description>
      <pubDate>Thu, 16 Mar 2023 03:25:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/668400#M13991</guid>
      <dc:creator>JB2023</dc:creator>
      <dc:date>2023-03-16T03:25:23Z</dc:date>
    </item>
    <item>
      <title>Re: How can I clear Dropbox notifications?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/668465#M13992</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1641893"&gt;@JB2023&lt;/a&gt;, could you share the version of the app with me here?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As for the notification behavior you mentioned, would it be okay for me to send you an email, in order for us to have a closer look into this?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 16 Mar 2023 10:03:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/668465#M13992</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-03-16T10:03:02Z</dc:date>
    </item>
    <item>
      <title>Re: How can I clear Dropbox notifications?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/668708#M14000</link>
      <description>&lt;P&gt;The version number is 320.2.2&lt;/P&gt;</description>
      <pubDate>Thu, 16 Mar 2023 21:59:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/668708#M14000</guid>
      <dc:creator>JB2023</dc:creator>
      <dc:date>2023-03-16T21:59:28Z</dc:date>
    </item>
    <item>
      <title>Re: How can I clear Dropbox notifications?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/668710#M14001</link>
      <description>&lt;P&gt;@&lt;SPAN&gt;Megan - Yes you may send me an email.&amp;nbsp; is there a way to reply to you privately so I can give you my email address?&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 16 Mar 2023 22:12:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/668710#M14001</guid>
      <dc:creator>JB2023</dc:creator>
      <dc:date>2023-03-16T22:12:10Z</dc:date>
    </item>
    <item>
      <title>Re: How can I clear Dropbox notifications?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/668759#M14005</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1641893"&gt;@JB2023&lt;/a&gt;&lt;/SPAN&gt;, before we send you an email, can you please open the Dropbox app, go to the Home tab, tap on the bell icon, then on the "..." (ellipsis) button at the top right corner and then on "mark all as read", to see if that works?&lt;/P&gt;</description>
      <pubDate>Fri, 17 Mar 2023 01:44:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/668759#M14005</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-03-17T01:44:44Z</dc:date>
    </item>
    <item>
      <title>Re: How can I clear Dropbox notifications?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/669231#M14027</link>
      <description>&lt;P&gt;Hi Hannah,&lt;/P&gt;&lt;P&gt;I followed your instructions, but nothing changed.&lt;/P&gt;&lt;P&gt;Thank you,&lt;/P&gt;&lt;P&gt;John&lt;/P&gt;</description>
      <pubDate>Sat, 18 Mar 2023 23:25:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/669231#M14027</guid>
      <dc:creator>JB2023</dc:creator>
      <dc:date>2023-03-18T23:25:21Z</dc:date>
    </item>
    <item>
      <title>Re: How can I clear Dropbox notifications?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/669547#M14043</link>
      <description>&lt;P&gt;Hi, I'm having the same issue. App version 320.3.2 for the iPhone.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Mark all as read does nothing. Clicking on each just takes me back to the home screen. Cleared cache didn't help either.&lt;/P&gt;</description>
      <pubDate>Mon, 20 Mar 2023 15:28:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/669547#M14043</guid>
      <dc:creator>D M.6</dc:creator>
      <dc:date>2023-03-20T15:28:09Z</dc:date>
    </item>
    <item>
      <title>Re: How can I clear Dropbox notifications?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/669592#M14045</link>
      <description>&lt;P&gt;Thanks for checking &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1641893"&gt;@JB2023&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt; and sorry to see you're also having this issue, &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/115819"&gt;@D M.6&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can we now send you both an email, to investigate?&lt;/P&gt;</description>
      <pubDate>Mon, 20 Mar 2023 18:04:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/669592#M14045</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-03-20T18:04:46Z</dc:date>
    </item>
    <item>
      <title>Re: How can I clear Dropbox notifications?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/669706#M14058</link>
      <description>&lt;P&gt;I’m having a similar issue, with a twist: the alert icon shows a “1” in a red circle, and when I go to the home page, I see a “1” on the home icon and “1” over the bell icon at the top of the page. &amp;nbsp;When I click on the bell, it shows two unread notices (though I’ve read them many times). &amp;nbsp;I can’t clear them. &amp;nbsp;I can’t expand them. &amp;nbsp;I can’t delete them. &amp;nbsp;What a pain. &amp;nbsp;Please help.&lt;/P&gt;</description>
      <pubDate>Mon, 20 Mar 2023 23:05:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/669706#M14058</guid>
      <dc:creator>Kfederal</dc:creator>
      <dc:date>2023-03-20T23:05:36Z</dc:date>
    </item>
    <item>
      <title>Re: How can I clear Dropbox notifications?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/669707#M14059</link>
      <description>&lt;P&gt;Yes&lt;/P&gt;</description>
      <pubDate>Mon, 20 Mar 2023 23:07:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/669707#M14059</guid>
      <dc:creator>D M.6</dc:creator>
      <dc:date>2023-03-20T23:07:58Z</dc:date>
    </item>
    <item>
      <title>Re: How can I clear Dropbox notifications?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/669710#M14060</link>
      <description>&lt;P&gt;Yes, Hannah, please send me an email.&lt;/P&gt;&lt;P&gt;Thank you.&lt;/P&gt;</description>
      <pubDate>Mon, 20 Mar 2023 23:12:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/669710#M14060</guid>
      <dc:creator>JB2023</dc:creator>
      <dc:date>2023-03-20T23:12:15Z</dc:date>
    </item>
    <item>
      <title>Re: How can I clear Dropbox notifications?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/669730#M14061</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1646558"&gt;@Kfederal&lt;/a&gt;, could you send me a screenshot of this, if you could?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/115819"&gt;@D M.6&lt;/a&gt;&lt;/SPAN&gt; &amp;amp; &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1641893"&gt;@JB2023&lt;/a&gt;&lt;/SPAN&gt;, I just sent you an email about this, thank you!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 21 Mar 2023 01:06:22 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/669730#M14061</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-03-21T01:06:22Z</dc:date>
    </item>
    <item>
      <title>Re: How can I clear Dropbox notifications?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/670646#M14076</link>
      <description>&lt;P&gt;Hi Hannah,&amp;nbsp;&lt;/P&gt;&lt;P&gt;Please send the email; I have not received it from you yet.&lt;/P&gt;&lt;P&gt;Thank you.&lt;/P&gt;</description>
      <pubDate>Thu, 23 Mar 2023 15:25:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/670646#M14076</guid>
      <dc:creator>JB2023</dc:creator>
      <dc:date>2023-03-23T15:25:38Z</dc:date>
    </item>
    <item>
      <title>Re: How can I clear Dropbox notifications?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/670681#M14077</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1641893"&gt;@JB2023&lt;/a&gt;&lt;/SPAN&gt;, can you check your emails again? Megan has already reached out to you, so you should be seeing an email from her.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can also check your spam/junk folder in case it went there.&lt;/P&gt;</description>
      <pubDate>Thu, 23 Mar 2023 17:03:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/670681#M14077</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-03-23T17:03:38Z</dc:date>
    </item>
    <item>
      <title>Re: New message notifications will not go away - Windows 11</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/670846#M14078</link>
      <description>&lt;P&gt;Having this issue with iOS 16.3.1, app version 320.3.&amp;nbsp; Marking all notifications as read does nothing, opening individual notifications did not work, and clearing cache did not solve the problem.&amp;nbsp; Previous replies indicate that signing out/in and reinstalling the app may work, but will reset some settings such as passcodes and camera upload.&amp;nbsp; I've spent quite some time personalising those options and I do not want to go through the hassle of setting up these again when it is evidently a bug.&amp;nbsp; Looking forward to this being fixed in the next version.&lt;/P&gt;</description>
      <pubDate>Fri, 24 Mar 2023 03:45:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/670846#M14078</guid>
      <dc:creator>areader</dc:creator>
      <dc:date>2023-03-24T03:45:50Z</dc:date>
    </item>
    <item>
      <title>Re: New message notifications will not go away - Windows 11</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/670876#M14079</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1649541"&gt;@areader&lt;/a&gt;&lt;/SPAN&gt;, we do recommend uninstalling and reinstalling the Dropbox mobile app as a first step to check if there is some form of conflict preventing the notifications from being removed. I've merged your post to an appropriate thread.&lt;/P&gt;</description>
      <pubDate>Fri, 24 Mar 2023 07:55:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/670876#M14079</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-03-24T07:55:58Z</dc:date>
    </item>
    <item>
      <title>Notifications on ipad</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/671448#M14105</link>
      <description>&lt;P&gt;iPad notifications won’t go away. Can’t clear them, can’t mark them Read, badge won’t clear. Tapping some of them opens the camera (!)&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;I went to Safari Dropbox site to find a solution. That site is too much! Pop ups galore, the Cookies Accept All box won’t close no matter how many times I tap X. What is up.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 26 Mar 2023 13:04:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/How-can-I-clear-Dropbox-notifications/m-p/671448#M14105</guid>
      <dc:creator>Alan S</dc:creator>
      <dc:date>2023-03-26T13:04:37Z</dc:date>
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