<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Re: Received Verification email but nothing happens when I click on Verify Email in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Received-Verification-email-but-nothing-happens-when-I-click-on/m-p/671990#M14131</link>
    <description>What I failed to notice, was that the 6 digit code was sent to the old email AND any device associated with this account. I found the code in my notices in the Dropbox app and was able to log in with it and verify my email.&lt;BR /&gt;Thank you for your quick response.</description>
    <pubDate>Tue, 28 Mar 2023 06:09:37 GMT</pubDate>
    <dc:creator>Sandersen</dc:creator>
    <dc:date>2023-03-28T06:09:37Z</dc:date>
    <item>
      <title>Received Verification email but nothing happens when I click on Verify Email</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Received-Verification-email-but-nothing-happens-when-I-click-on/m-p/671981#M14129</link>
      <description>&lt;P&gt;I no longer have access to the email my dropbox is associated with so I need to change my email address.&amp;nbsp; I go to settings and my email address has "Edit" next to it.&amp;nbsp; I click on Edit and enter my new email address along with the password for my account.&amp;nbsp; It gives me a message to check my email and "Verify my Email".&amp;nbsp; I receive the email but when I click on the Blue bar that says Verify Email, it takes me to a page that says I need to log in to verify my identity.&amp;nbsp; If I enter my new email address, it asks me to create a new account.&amp;nbsp; If I enter my old email address, it asks for a 6 digit code that is being sent to the email address I don't have access to anymore.&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I tried going back to my account settings and below the line with my old email address, it has my new email address and it says "Pending email change".&amp;nbsp; There is an option to "Verify Email" there but it just sends a new email - which also doesn't work.&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I can't imagine that this is a user error, but I could be wrong.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 28 Mar 2023 05:07:22 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Received-Verification-email-but-nothing-happens-when-I-click-on/m-p/671981#M14129</guid>
      <dc:creator>Sandersen</dc:creator>
      <dc:date>2023-03-28T05:07:22Z</dc:date>
    </item>
    <item>
      <title>Re: Received Verification email but nothing happens when I click on Verify Email</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Received-Verification-email-but-nothing-happens-when-I-click-on/m-p/671986#M14130</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1652080"&gt;@Sandersen&lt;/a&gt;, sorry to hear you're having issues with this.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Can you please send us a screenshot (omitting any personal info if possible) of the page you're landing on when you click in the email to verify your new email address?&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Also, since you don't have &lt;A href="https://help.dropbox.com/account-access/lost-email-access" target="_blank"&gt;access to the email address&lt;/A&gt; that's primarily associated with your Dropbox account, you might need to create a new account and copy or move any files you had stored in your (old) account to the new one.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;In any case, please keep us posted!&lt;/P&gt;</description>
      <pubDate>Tue, 28 Mar 2023 05:41:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Received-Verification-email-but-nothing-happens-when-I-click-on/m-p/671986#M14130</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-03-28T05:41:40Z</dc:date>
    </item>
    <item>
      <title>Re: Received Verification email but nothing happens when I click on Verify Email</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Received-Verification-email-but-nothing-happens-when-I-click-on/m-p/671990#M14131</link>
      <description>What I failed to notice, was that the 6 digit code was sent to the old email AND any device associated with this account. I found the code in my notices in the Dropbox app and was able to log in with it and verify my email.&lt;BR /&gt;Thank you for your quick response.</description>
      <pubDate>Tue, 28 Mar 2023 06:09:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Received-Verification-email-but-nothing-happens-when-I-click-on/m-p/671990#M14131</guid>
      <dc:creator>Sandersen</dc:creator>
      <dc:date>2023-03-28T06:09:37Z</dc:date>
    </item>
    <item>
      <title>Re: Received Verification email but nothing happens when I click on Verify Email</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Received-Verification-email-but-nothing-happens-when-I-click-on/m-p/671996#M14132</link>
      <description>&lt;P&gt;No worries &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1652080"&gt;@Sandersen&lt;/a&gt;&lt;/SPAN&gt; - &amp;nbsp;I'm glad to hear you sorted this out in the end.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;See you around the Community and take care!&lt;/P&gt;</description>
      <pubDate>Tue, 28 Mar 2023 06:40:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Received-Verification-email-but-nothing-happens-when-I-click-on/m-p/671996#M14132</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-03-28T06:40:59Z</dc:date>
    </item>
  </channel>
</rss>

