<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Re: account recovery in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/695607#M15078</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1719991"&gt;@Xavier Beaulieu&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;Now that I left my work and was excluded from the team, I lost my personal folder which I had in my original personal account. I can't even log in on my dropbox account.&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;When joining the Business team you merged your account into their team account, effectively making them the owner of your account. In order to leave the team and keep your account active, the team admin needs to &lt;A href="https://help.dropbox.com/account-access/convert-to-individual" target="_blank"&gt;convert your account back to an individual account&lt;/A&gt;. If they &lt;A href="https://help.dropbox.com/account-access/delete-member" target="_blank"&gt;removed you from the team&lt;/A&gt;&amp;nbsp; instead, your account was deleted. You need to contact the team admin and ask them to &lt;A href="https://help.dropbox.com/account-access/restore-deleted-users" target="_blank"&gt;restore your account&lt;/A&gt; and then convert it. Act quickly because they only have seven days from the deletion to restore it. Only the team admin can do this for you; Dropbox cannot.&lt;/P&gt;</description>
    <pubDate>Fri, 30 Jun 2023 13:19:37 GMT</pubDate>
    <dc:creator>Rich</dc:creator>
    <dc:date>2023-06-30T13:19:37Z</dc:date>
    <item>
      <title>Can I recover a deleted account?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/520741#M8618</link>
      <description>&lt;P&gt;&lt;SPAN&gt;I deleted my dropbox account by mistake and would really like to recover it. I had an account under &lt;EM&gt;[removed per the &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank" rel="noopener"&gt;Community's Guidelines]&lt;/A&gt;&lt;/EM&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 17 May 2021 10:06:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/520741#M8618</guid>
      <dc:creator>james74</dc:creator>
      <dc:date>2021-05-17T10:06:30Z</dc:date>
    </item>
    <item>
      <title>Re: account recovery</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/520782#M8619</link>
      <description>Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1442667"&gt;@james74&lt;/a&gt;, thanks for posting on the Community!&lt;BR /&gt;
&lt;BR /&gt;
If a Dropbox account is deleted by a user, then it wouldn't be possible to recover the account or the files within, unfortunately.&lt;BR /&gt;
&lt;BR /&gt;
Was the account part of a Dropbox Business team by any chance, or was a personal account?&lt;BR /&gt;
&lt;BR /&gt;
This will help me to assist further!</description>
      <pubDate>Mon, 17 May 2021 10:25:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/520782#M8619</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2021-05-17T10:25:37Z</dc:date>
    </item>
    <item>
      <title>Re: account recovery</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/584884#M8620</link>
      <description>can we recover a deleted personal account from dropbox</description>
      <pubDate>Mon, 21 Mar 2022 01:25:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/584884#M8620</guid>
      <dc:creator>basheer</dc:creator>
      <dc:date>2022-03-21T01:25:07Z</dc:date>
    </item>
    <item>
      <title>Re: account recovery</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/584891#M8621</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1527918"&gt;@basheer&lt;/a&gt;&lt;STRONG&gt;&amp;nbsp;wrote:&lt;/STRONG&gt;&lt;BR /&gt;can we recover a deleted personal account from dropbox&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;If you deleted the account or it if was deleted due to inactivity, no, it cannot be recovered. If the account was part of a Business team and deleted within the last 7 days, the team admin might be able to restore it.&lt;/P&gt;</description>
      <pubDate>Mon, 21 Mar 2022 02:28:00 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/584891#M8621</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2022-03-21T02:28:00Z</dc:date>
    </item>
    <item>
      <title>Re: account recovery</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/679555#M14531</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I deleted by mistake my personal drobox account, Can i recocer it?&lt;/P&gt;</description>
      <pubDate>Tue, 25 Apr 2023 16:40:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/679555#M14531</guid>
      <dc:creator>gpantelios7</dc:creator>
      <dc:date>2023-04-25T16:40:14Z</dc:date>
    </item>
    <item>
      <title>Re: account recovery</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/679557#M14532</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1689514"&gt;@gpantelios7&lt;/a&gt;&lt;/SPAN&gt;, sorry to hear about that!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you deleted your Dropbox account, you can re-create it using the email address you used before, however you wouldn't be able to recover the files that the old account had before.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I hope this clarifies!&lt;/P&gt;</description>
      <pubDate>Tue, 25 Apr 2023 16:42:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/679557#M14532</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-04-25T16:42:21Z</dc:date>
    </item>
    <item>
      <title>Re: account recovery</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/679561#M14533</link>
      <description>&lt;P&gt;Hello Megan,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;How can I recover my files from the deleted account?&lt;/P&gt;</description>
      <pubDate>Tue, 25 Apr 2023 16:48:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/679561#M14533</guid>
      <dc:creator>gpantelios7</dc:creator>
      <dc:date>2023-04-25T16:48:14Z</dc:date>
    </item>
    <item>
      <title>Re: account recovery</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/679563#M14534</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1689514"&gt;@gpantelios7&lt;/a&gt;, I'm afraid this wouldn't be possible.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 25 Apr 2023 16:49:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/679563#M14534</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-04-25T16:49:21Z</dc:date>
    </item>
    <item>
      <title>Re: account recovery</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/695591#M15077</link>
      <description>&lt;P&gt;I had a personal account, then i joined a business team. Now that I left my work and was excluded from the team, I lost my personal folder which I had in my original personal account. I can't even log in on my dropbox account. My email disappeared, all my folders disappeared.&lt;/P&gt;</description>
      <pubDate>Fri, 30 Jun 2023 12:19:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/695591#M15077</guid>
      <dc:creator>Xavier Beaulieu</dc:creator>
      <dc:date>2023-06-30T12:19:10Z</dc:date>
    </item>
    <item>
      <title>Re: account recovery</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/695607#M15078</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1719991"&gt;@Xavier Beaulieu&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;Now that I left my work and was excluded from the team, I lost my personal folder which I had in my original personal account. I can't even log in on my dropbox account.&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;When joining the Business team you merged your account into their team account, effectively making them the owner of your account. In order to leave the team and keep your account active, the team admin needs to &lt;A href="https://help.dropbox.com/account-access/convert-to-individual" target="_blank"&gt;convert your account back to an individual account&lt;/A&gt;. If they &lt;A href="https://help.dropbox.com/account-access/delete-member" target="_blank"&gt;removed you from the team&lt;/A&gt;&amp;nbsp; instead, your account was deleted. You need to contact the team admin and ask them to &lt;A href="https://help.dropbox.com/account-access/restore-deleted-users" target="_blank"&gt;restore your account&lt;/A&gt; and then convert it. Act quickly because they only have seven days from the deletion to restore it. Only the team admin can do this for you; Dropbox cannot.&lt;/P&gt;</description>
      <pubDate>Fri, 30 Jun 2023 13:19:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/695607#M15078</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2023-06-30T13:19:37Z</dc:date>
    </item>
    <item>
      <title>retrieve account</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/739267#M16919</link>
      <description>&lt;P&gt;I deleted my dropbox account not realizing that my filmmaker pro was on dropbox - how can I recover it?&lt;/P&gt;</description>
      <pubDate>Tue, 26 Dec 2023 19:46:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/739267#M16919</guid>
      <dc:creator>ltpe</dc:creator>
      <dc:date>2023-12-26T19:46:26Z</dc:date>
    </item>
    <item>
      <title>Re: retrieve account</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/739280#M16920</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1786280"&gt;@ltpe&lt;/a&gt;&lt;/SPAN&gt;, thanks for reaching out to us.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I moved your post to this thread with info relevant to your query.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you still have any questions, please let us know.&lt;/P&gt;</description>
      <pubDate>Tue, 26 Dec 2023 20:31:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/739280#M16920</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-12-26T20:31:03Z</dc:date>
    </item>
    <item>
      <title>Re: account recovery</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/747545#M17259</link>
      <description>The account was not used for four years but with files that the organisation want to retrieve</description>
      <pubDate>Sun, 28 Jan 2024 16:11:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/747545#M17259</guid>
      <dc:creator>Sandile_ndawonde</dc:creator>
      <dc:date>2024-01-28T16:11:15Z</dc:date>
    </item>
    <item>
      <title>Re: account recovery</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/747546#M17260</link>
      <description>&lt;P&gt;The account was the bussines one under the Name &lt;STRONG&gt;removed&lt;/STRONG&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 29 Jan 2024 12:05:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/747546#M17260</guid>
      <dc:creator>Sandile_ndawonde</dc:creator>
      <dc:date>2024-01-29T12:05:47Z</dc:date>
    </item>
    <item>
      <title>Re: account recovery</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/747547#M17261</link>
      <description>Jay the account is bussines one</description>
      <pubDate>Sun, 28 Jan 2024 16:13:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/747547#M17261</guid>
      <dc:creator>Sandile_ndawonde</dc:creator>
      <dc:date>2024-01-28T16:13:58Z</dc:date>
    </item>
    <item>
      <title>Re: account recovery</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/747558#M17262</link>
      <description>&lt;P&gt;It wont be possible to do that&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1798509"&gt;@Sandile_ndawonde&lt;/a&gt;&amp;nbsp;- once an account is deleted its permanently deleted immediateley. Business accounts&amp;nbsp;&lt;STRONG&gt;that still have an account running&amp;nbsp;&lt;/STRONG&gt;(i.e. the owner cancels somebody within the business but still pays the licence fee) can recover for 7 days, but, after that its not possible.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, once an account is inactive for over 12 months it would be deleted anyway.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;So, even if they didnt delete and just left it without paying the files would now be totally removed.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 28 Jan 2024 16:52:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/747558#M17262</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2024-01-28T16:52:45Z</dc:date>
    </item>
    <item>
      <title>Lost Dropbox account</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/749769#M17333</link>
      <description>&lt;P&gt;Hello! Today I was trying to login to my Dropbox account, and apparently I had to sign up so I guess it got deleted. I had 50gb of data on it. Is it possible to recover it? I had important stuff back there :(. Thank you&lt;/P&gt;</description>
      <pubDate>Wed, 07 Feb 2024 16:00:19 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/749769#M17333</guid>
      <dc:creator>codreanuflavius</dc:creator>
      <dc:date>2024-02-07T16:00:19Z</dc:date>
    </item>
    <item>
      <title>Re: Lost Dropbox account</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/749782#M17334</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1802105"&gt;@codreanuflavius&lt;/a&gt;&lt;/SPAN&gt;, thanks for reaching out to us and sorry to hear about this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Was the account deleted due to inactivity? And was it an individual one or part of a Dropbox Business team?&lt;/P&gt;</description>
      <pubDate>Wed, 07 Feb 2024 17:02:54 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/749782#M17334</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-02-07T17:02:54Z</dc:date>
    </item>
    <item>
      <title>Re: Lost Dropbox account</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/750100#M17345</link>
      <description>&lt;P&gt;Hey! Thank you for answering. The account was deleted due to inactivity.&lt;/P&gt;</description>
      <pubDate>Thu, 08 Feb 2024 20:56:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/750100#M17345</guid>
      <dc:creator>codreanuflavius</dc:creator>
      <dc:date>2024-02-08T20:56:51Z</dc:date>
    </item>
    <item>
      <title>Re: Lost Dropbox account</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/750103#M17346</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1802105"&gt;@codreanuflavius&lt;/a&gt;&lt;/SPAN&gt;, thanks for clarifying!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In this case, then there's not much that we can do.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Once an account is deleted due to inactivity, the content isn't recoverable.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I hope this clarifies!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 08 Feb 2024 21:00:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Can-I-recover-a-deleted-account/m-p/750103#M17346</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-02-08T21:00:45Z</dc:date>
    </item>
  </channel>
</rss>

