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    <title>topic Re: Backing up computer problem in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/701150#M15319</link>
    <description>&lt;P&gt;THANKS for your help Rich,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I clicked on my avatar when logged into my Dropbox home page...I'm sure the solution is out there somewhere but still not sure what I am doing wrong.&lt;/P&gt;</description>
    <pubDate>Tue, 25 Jul 2023 04:08:56 GMT</pubDate>
    <dc:creator>NEWBIEONE</dc:creator>
    <dc:date>2023-07-25T04:08:56Z</dc:date>
    <item>
      <title>Backing up computer problem</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/701128#M15314</link>
      <description>&lt;P&gt;Just established my dropbox account and trying to follow instructions to back up my computer but "preferences" does NOT display when I click on my avatar so cannot get anywhere.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 24 Jul 2023 23:04:52 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/701128#M15314</guid>
      <dc:creator>NEWBIEONE</dc:creator>
      <dc:date>2023-07-24T23:04:52Z</dc:date>
    </item>
    <item>
      <title>Re: Backing up computer problem</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/701134#M15315</link>
      <description>&lt;P&gt;Hi there &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1729836"&gt;@NEWBIEONE&lt;/a&gt;&lt;/SPAN&gt;, thanks for using Dropbox and welcome to our Community.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you confirm that you're following &lt;A href="https://help.dropbox.com/organize/how-to-use-dropbox-backup" target="_blank"&gt;these steps&lt;/A&gt; and that you're looking in the &lt;A href="https://help.dropbox.com/account-settings/change-preferences#import" target="_blank"&gt;app's preferences&lt;/A&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Tue, 25 Jul 2023 00:18:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/701134#M15315</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-07-25T00:18:05Z</dc:date>
    </item>
    <item>
      <title>Re: Backing up computer problem</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/701142#M15316</link>
      <description>&lt;P&gt;Hi Walter,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks for your help.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I was trying to follow the directions as I understood them...Log into my account, click on avatar, click "preferences"....but "preferences" not appearing in drop down menu from clicking on avatar. I have since contacted support and Donald has been excellent in offering help but wants screenshots to guide me which I will provide once I get my head around that. I congratulate Dropbox on the level of support offered.&amp;nbsp;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 25 Jul 2023 00:35:53 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/701142#M15316</guid>
      <dc:creator>NEWBIEONE</dc:creator>
      <dc:date>2023-07-25T00:35:53Z</dc:date>
    </item>
    <item>
      <title>Re: Backing up computer problem</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/701145#M15317</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1729836"&gt;@NEWBIEONE&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;Log into my account, click on avatar, click "preferences"....but "preferences" not appearing in drop down menu from clicking on avatar.&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Remember that it's referring to clicking your avatar in the Dropbox application on your computer; not on the Dropbox website.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://help.dropbox.com/account-settings/view-preferences" target="_blank"&gt;https://help.dropbox.com/account-settings/view-preferences&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;</description>
      <pubDate>Tue, 25 Jul 2023 00:58:25 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/701145#M15317</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2023-07-25T00:58:25Z</dc:date>
    </item>
    <item>
      <title>Re: Backing up computer problem</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/701150#M15319</link>
      <description>&lt;P&gt;THANKS for your help Rich,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I clicked on my avatar when logged into my Dropbox home page...I'm sure the solution is out there somewhere but still not sure what I am doing wrong.&lt;/P&gt;</description>
      <pubDate>Tue, 25 Jul 2023 04:08:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/701150#M15319</guid>
      <dc:creator>NEWBIEONE</dc:creator>
      <dc:date>2023-07-25T04:08:56Z</dc:date>
    </item>
    <item>
      <title>Re: Backing up computer problem</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/701152#M15320</link>
      <description>&lt;P&gt;HUGE THANK YOU to Walter, Rich, Donald and Joseph who helped me get this up and running.&amp;nbsp;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 25 Jul 2023 05:03:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/701152#M15320</guid>
      <dc:creator>NEWBIEONE</dc:creator>
      <dc:date>2023-07-25T05:03:20Z</dc:date>
    </item>
    <item>
      <title>Re: Backing up computer problem</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/701198#M15323</link>
      <description>&lt;P&gt;It seems everything is back and running for you &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1729836"&gt;@NEWBIEONE&lt;/a&gt;, right?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 25 Jul 2023 12:03:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/701198#M15323</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-07-25T12:03:41Z</dc:date>
    </item>
    <item>
      <title>Unable to see the avatar on app, so I can get "Preferences"</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/716529#M16014</link>
      <description>&lt;P&gt;I have the same problem as NEWBIEONE - I cannot see the avatar in the top right hand corner using (I think) the app - maybe someone can help please?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks&lt;/P&gt;</description>
      <pubDate>Tue, 26 Sep 2023 08:25:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/716529#M16014</guid>
      <dc:creator>Wan34</dc:creator>
      <dc:date>2023-09-26T08:25:46Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to see the avatar on app, so I can get "Preferences"</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/716674#M16025</link>
      <description>&lt;P&gt;Hey there &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1749216"&gt;@Wan34&lt;/a&gt;&lt;/SPAN&gt;, sorry to hear you're having issues with this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you clarify your device's exact OS version and the version and status of the desktop app as shown in your &lt;A href="https://help.dropbox.com/installs/system-tray-menu-bar" target="_blank"&gt;menu bar/system tray&lt;/A&gt;?&lt;/P&gt;</description>
      <pubDate>Tue, 26 Sep 2023 16:04:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/716674#M16025</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-09-26T16:04:44Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to see the avatar on app, so I can get "Preferences"</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/716989#M16034</link>
      <description>&lt;P&gt;Hi Walter - if I click the Dropbox Icon as you advised it comes up with a list of all the files that are stored on my Dropbox - no sign of any version number?&lt;/P&gt;&lt;P&gt;I am running it on a Windows 10 laptop - how do I find the exact version please?&lt;/P&gt;</description>
      <pubDate>Wed, 27 Sep 2023 17:06:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/716989#M16034</guid>
      <dc:creator>Wan34</dc:creator>
      <dc:date>2023-09-27T17:06:48Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to see the avatar on app, so I can get "Preferences"</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/717060#M16040</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1749216"&gt;@Wan34&lt;/a&gt;&lt;/SPAN&gt;, the sync status and version of the app will appear if you hover your mouse over the Dropbox icon.&lt;/P&gt;</description>
      <pubDate>Wed, 27 Sep 2023 21:48:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/717060#M16040</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-09-27T21:48:38Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to see the avatar on app, so I can get "Preferences"</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/717155#M16048</link>
      <description>&lt;P&gt;Hi Hannah - it just shows "Dropbox" no version shown, if I hover over it in the Task Bar...............&lt;/P&gt;</description>
      <pubDate>Thu, 28 Sep 2023 08:33:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/717155#M16048</guid>
      <dc:creator>Wan34</dc:creator>
      <dc:date>2023-09-28T08:33:16Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to see the avatar on app, so I can get "Preferences"</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/717200#M16051</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1749216"&gt;@Wan34&lt;/a&gt;&lt;/SPAN&gt;, it sounds like you're hovering over the task bar icon, and not the Dropbox icon in the menu bar or system tray, depending on your OS.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Please could you locate the icon near the clock and let us know what you see when hovering over it?&lt;/P&gt;</description>
      <pubDate>Thu, 28 Sep 2023 10:56:42 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/717200#M16051</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-09-28T10:56:42Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to see the avatar on app, so I can get "Preferences"</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/717202#M16053</link>
      <description>&lt;P&gt;Hi Jay - 183.4.7058 - says it's up to date&lt;/P&gt;</description>
      <pubDate>Thu, 28 Sep 2023 11:12:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/717202#M16053</guid>
      <dc:creator>Wan34</dc:creator>
      <dc:date>2023-09-28T11:12:32Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to see the avatar on app, so I can get "Preferences"</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/717220#M16054</link>
      <description>&lt;P&gt;Now that you've found the app itself, you can click on it once and view the avatar or initials on the top right corner to access the preferences.&lt;/P&gt;</description>
      <pubDate>Thu, 28 Sep 2023 12:25:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/717220#M16054</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-09-28T12:25:44Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to see the avatar on app, so I can get "Preferences"</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/717267#M16055</link>
      <description>&lt;P&gt;Thanks Jay&amp;nbsp; both for your patience and being able to sort me out!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I've been able to follow instructions on how to free up my C Drive.&lt;/P&gt;</description>
      <pubDate>Thu, 28 Sep 2023 14:38:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/717267#M16055</guid>
      <dc:creator>Wan34</dc:creator>
      <dc:date>2023-09-28T14:38:28Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to see the avatar on app, so I can get "Preferences"</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/717274#M16056</link>
      <description>&lt;P&gt;Glad to have helped out! If you need any further assistance in the future, please let me know.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Enjoy the rest of your week!&lt;/P&gt;</description>
      <pubDate>Thu, 28 Sep 2023 14:50:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Backing-up-computer-problem/m-p/717274#M16056</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-09-28T14:50:17Z</dc:date>
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