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    <title>topic Re: contacting support in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Need-to-change-my-email-and-find-my-paid-subscription/m-p/712769#M15873</link>
    <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1744219"&gt;@sam631&lt;/a&gt;&lt;/SPAN&gt;, sorry to hear you're having issues with this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;The error you're getting means that there's already a Dropbox account associated with that email address. Have you tried logging in instead of creating a new account using the email address in question?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let us know of any updates!&lt;/P&gt;</description>
    <pubDate>Mon, 11 Sep 2023 09:30:23 GMT</pubDate>
    <dc:creator>Walter</dc:creator>
    <dc:date>2023-09-11T09:30:23Z</dc:date>
    <item>
      <title>Need to change my email and find my paid subscription</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Need-to-change-my-email-and-find-my-paid-subscription/m-p/712742#M15870</link>
      <description>&lt;P&gt;I need to contact the support team by email but the contact support page is telling me I need a paid subscription. I have a paid subscription. The login profile also states I have 2G storage but I have 3G. This is clearly visible when I log in on the desktop app. ? What is causing this confusion.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I need to change my email address and when I try the error message says the address already exists. This seems strange as it is my new email address (gmail) and this is why I need to contact support.&amp;nbsp;My login profile on the website also states I have 2G storage but I have 3G. This is clearly visible when I log in on the desktop app. ? What is causing this confusion. I do not remember ever creating multiple accounts&lt;/P&gt;</description>
      <pubDate>Mon, 11 Sep 2023 09:31:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Need-to-change-my-email-and-find-my-paid-subscription/m-p/712742#M15870</guid>
      <dc:creator>sam631</dc:creator>
      <dc:date>2023-09-11T09:31:08Z</dc:date>
    </item>
    <item>
      <title>Re: contacting support</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Need-to-change-my-email-and-find-my-paid-subscription/m-p/712769#M15873</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1744219"&gt;@sam631&lt;/a&gt;&lt;/SPAN&gt;, sorry to hear you're having issues with this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;The error you're getting means that there's already a Dropbox account associated with that email address. Have you tried logging in instead of creating a new account using the email address in question?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let us know of any updates!&lt;/P&gt;</description>
      <pubDate>Mon, 11 Sep 2023 09:30:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Need-to-change-my-email-and-find-my-paid-subscription/m-p/712769#M15873</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-09-11T09:30:23Z</dc:date>
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