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    <title>topic Re: DropBox app desktop MacBook Pro M2  Ventura in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/712600#M15880</link>
    <description>&lt;P&gt;Hey Mark, thx, I actually reset my password and it seems to have worked:hundred_points:&lt;/img&gt;&lt;/P&gt;</description>
    <pubDate>Sat, 09 Sep 2023 13:36:43 GMT</pubDate>
    <dc:creator>Drewstoun</dc:creator>
    <dc:date>2023-09-09T13:36:43Z</dc:date>
    <item>
      <title>Verification code not working on the desktop app</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/532415#M8917</link>
      <description>Unable to login in new computer. Verification code is texted to phone but every time I type it in to the computer it says it is not valid, have tried changing password and tried sending multiple codes.</description>
      <pubDate>Tue, 23 Apr 2024 16:38:00 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/532415#M8917</guid>
      <dc:creator>Jessica5555</dc:creator>
      <dc:date>2024-04-23T16:38:00Z</dc:date>
    </item>
    <item>
      <title>Re: Verification code not working</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/532477#M8918</link>
      <description>Happy Monday &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1458054"&gt;@Jessica5555&lt;/a&gt;, I hope you're doing well!&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
Can I ask if you've taken a look at &lt;A href="https://help.dropbox.com/accounts-billing/security/issues-two-step-verification" target="_blank"&gt;this&lt;/A&gt; Help Center article?&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
If not, can you give it a go, and let me know? Thanks!</description>
      <pubDate>Mon, 12 Jul 2021 21:36:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/532477#M8918</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2021-07-12T21:36:07Z</dc:date>
    </item>
    <item>
      <title>Re: Verification code not working</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/532662#M8919</link>
      <description>&lt;P&gt;Hi Lori,&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks for responding. I have tried the Automatic time settings as instructed and still the same response.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I didn't specify, I am able to log in on the internet browser no problem. It is the App on the laptop where I can't log in. thank you!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 13 Jul 2021 13:51:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/532662#M8919</guid>
      <dc:creator>Jessica5555</dc:creator>
      <dc:date>2021-07-13T13:51:43Z</dc:date>
    </item>
    <item>
      <title>Re: Verification code not working</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/532731#M8920</link>
      <description>&lt;P&gt;Thank you so much for clarifying &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1458054"&gt;@Jessica5555&lt;/a&gt;!&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;Do you get any errors on your end when trying to sign into your account, using the Dropbox desktop application?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Feel free to send me any screenshots if you do.&lt;BR /&gt;&lt;BR /&gt;Let's try one more thing, which is &lt;A href="https://help.dropbox.com/installs-integrations/desktop/uninstall-dropbox" target="_blank" rel="noopener"&gt;uninstalling&lt;/A&gt; then &lt;A href="https://www.dropbox.com/downloading " target="_blank" rel="noopener"&gt;re-installing&lt;/A&gt; the app, to see how this works out for you.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 13 Jul 2021 18:09:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/532731#M8920</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2021-07-13T18:09:48Z</dc:date>
    </item>
    <item>
      <title>Re: Verification code not working</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/533415#M8921</link>
      <description>&lt;P&gt;Hi Lori, jsut tried un-installing and re-installing.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;once I enter the code on the desktop app, I click submit or whatver it is, nothing happens, then when I click again it says invalid code.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I get an alert on my phone asking if it was me who signed in, I say yes. But then nothing happens on the desktop once I have approved the login on my phone.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 16 Jul 2021 16:20:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/533415#M8921</guid>
      <dc:creator>Jessica5555</dc:creator>
      <dc:date>2021-07-16T16:20:57Z</dc:date>
    </item>
    <item>
      <title>Re: Verification code not working</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/533448#M8922</link>
      <description>Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1458054"&gt;@Jessica5555&lt;/a&gt;, I hope you're doing well!&lt;BR /&gt;
&lt;BR /&gt;
Can you clarify the version of your app, and its &lt;A href="https://help.dropbox.com/installs-integrations/sync-uploads/prioritize-files-sync" target="_blank"&gt;syncing status&lt;/A&gt; for me, please?</description>
      <pubDate>Fri, 16 Jul 2021 19:05:55 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/533448#M8922</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2021-07-16T19:05:55Z</dc:date>
    </item>
    <item>
      <title>DropBox app desktop MacBook Pro M2  Ventura</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/712587#M15878</link>
      <description>&lt;P&gt;Ultimately I am trying to have the DropBox folder in my Favorites in the Finder. Like I used to have.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I can login on the DB web.&amp;nbsp;&lt;/P&gt;&lt;P&gt;I'm trying to intstall the DB App for desktop:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;When I run the install app and try login the 2FA says the code is invalid ?&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have spent way toooooo long trying to figure this out.&lt;/P&gt;</description>
      <pubDate>Sat, 09 Sep 2023 11:35:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/712587#M15878</guid>
      <dc:creator>Drewstoun</dc:creator>
      <dc:date>2023-09-09T11:35:03Z</dc:date>
    </item>
    <item>
      <title>Re: DropBox app desktop MacBook Pro M2  Ventura</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/712598#M15879</link>
      <description>&lt;P&gt;Is the time and date on the Mac the same as on the website? i.e. is your timezones etc. correct?&lt;/P&gt;</description>
      <pubDate>Sat, 09 Sep 2023 13:03:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/712598#M15879</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2023-09-09T13:03:09Z</dc:date>
    </item>
    <item>
      <title>Re: DropBox app desktop MacBook Pro M2  Ventura</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/712600#M15880</link>
      <description>&lt;P&gt;Hey Mark, thx, I actually reset my password and it seems to have worked:hundred_points:&lt;/img&gt;&lt;/P&gt;</description>
      <pubDate>Sat, 09 Sep 2023 13:36:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/712600#M15880</guid>
      <dc:creator>Drewstoun</dc:creator>
      <dc:date>2023-09-09T13:36:43Z</dc:date>
    </item>
    <item>
      <title>Installing dropbox on new device</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/718067#M16078</link>
      <description>&lt;P&gt;I have installed dropbox on a new device. I login and am sent a code to enter. I enter the code and receive a message of Invalid Code. This happens continuously. Please help&lt;/P&gt;</description>
      <pubDate>Mon, 02 Oct 2023 13:48:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/718067#M16078</guid>
      <dc:creator>brianmoore53</dc:creator>
      <dc:date>2023-10-02T13:48:04Z</dc:date>
    </item>
    <item>
      <title>Re: Installing dropbox on new device</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/718089#M16079</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1449061"&gt;@brianmoore53&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This is in regards to the two-step verification code, right?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried &lt;A href="https://www.dropbox.com/forgot" target="_blank"&gt;resetting&lt;/A&gt; your password, to see if that helps?&lt;/P&gt;</description>
      <pubDate>Mon, 02 Oct 2023 15:22:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/718089#M16079</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-10-02T15:22:34Z</dc:date>
    </item>
    <item>
      <title>Re: Verification code not working</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/765855#M18022</link>
      <description>&lt;P&gt;It's now April 2024, I've just got a brand new laptop with Dropbox installed, and get the same issue.&lt;/P&gt;&lt;P&gt;It sent me two security codes, I typed them in perfectly (within 10-15 seconds), and it rejected both.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I also&amp;nbsp;&lt;EM&gt;loathe&amp;nbsp;&lt;/EM&gt;that Dropbox wants access to my Contacts, for me to login using Google.&amp;nbsp; They don't even make it an option.&lt;/P&gt;</description>
      <pubDate>Tue, 23 Apr 2024 14:50:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/765855#M18022</guid>
      <dc:creator>Michael G.134</dc:creator>
      <dc:date>2024-04-23T14:50:31Z</dc:date>
    </item>
    <item>
      <title>Re: Verification code not working</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/765889#M18024</link>
      <description>&lt;P&gt;I’m sorry to hear this, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/259274"&gt;@Michael G.134&lt;/a&gt;. Have you reinstalled the Dropbox app on your device, and it didn’t help either?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can also try resetting your Dropbox password as an extra step, and it see if there’s any difference afterwards.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Otherwise, feel free to send me a screenshot of any errors you’re getting, and I’ll have a look.&lt;/P&gt;</description>
      <pubDate>Tue, 23 Apr 2024 16:37:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Verification-code-not-working-on-the-desktop-app/m-p/765889#M18024</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2024-04-23T16:37:38Z</dc:date>
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