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    <title>topic Re: The web page does not open when one click on the icon. in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/714516#M15939</link>
    <description>&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Dropbox01.jpg" style="width: 689px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/40622iB4764ADE6EE8A5EC/image-size/large?v=v2&amp;amp;px=999" role="button" title="Dropbox01.jpg" alt="Dropbox01.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If I type the address of Dropbox directly into the address bar of the browser I can access Dropbox.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Mon, 18 Sep 2023 22:11:08 GMT</pubDate>
    <dc:creator>bi3mw</dc:creator>
    <dc:date>2023-09-18T22:11:08Z</dc:date>
    <item>
      <title>The web page does not open when one click on the icon.</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/714216#M15913</link>
      <description>&lt;P&gt;Hello,&lt;BR /&gt;I have the problem as described. The Dropbox web page does not open when clicking on the icon at the top of the desktop menu bar ( selection option ).&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;My browser: Firefox 115.2.1esr (64-bit)&lt;BR /&gt;Operating system: Ubuntu 20.04 LTS&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;It should be noted that it worked at the beginning and then suddenly no longer.&lt;/P&gt;
&lt;P&gt;-bi3mw-&lt;/P&gt;</description>
      <pubDate>Mon, 18 Sep 2023 08:22:01 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/714216#M15913</guid>
      <dc:creator>bi3mw</dc:creator>
      <dc:date>2023-09-18T08:22:01Z</dc:date>
    </item>
    <item>
      <title>Re: The web page does not open when one click on the icon.</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/714278#M15916</link>
      <description>&lt;P&gt;Which icon?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;It wouldnt usually open when you click on Dropbox (that opens a pop up menu), you need to then click on the browser icon for a web page to appear.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 17 Sep 2023 21:52:11 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/714278#M15916</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2023-09-17T21:52:11Z</dc:date>
    </item>
    <item>
      <title>Re: The web page does not open when one click on the icon.</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/714435#M15932</link>
      <description>&lt;P&gt;Yes, I mean the pop-up menu ( Dropbox start Website / German ). Nothing happens when I click on it.&lt;/P&gt;</description>
      <pubDate>Mon, 18 Sep 2023 12:30:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/714435#M15932</guid>
      <dc:creator>bi3mw</dc:creator>
      <dc:date>2023-09-18T12:30:10Z</dc:date>
    </item>
    <item>
      <title>Re: The web page does not open when one click on the icon.</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/714476#M15937</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1746125"&gt;@bi3mw&lt;/a&gt;! Can you send a screenshot of the exact icon you’re clicking at, so that we may have a visual?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Besides that, are you having any issues when accessing the Dropbox website directly from your Firefox browser (without going through the desktop app first)?&lt;/P&gt;</description>
      <pubDate>Mon, 18 Sep 2023 13:55:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/714476#M15937</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-09-18T13:55:39Z</dc:date>
    </item>
    <item>
      <title>Re: The web page does not open when one click on the icon.</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/714516#M15939</link>
      <description>&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Dropbox01.jpg" style="width: 689px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/40622iB4764ADE6EE8A5EC/image-size/large?v=v2&amp;amp;px=999" role="button" title="Dropbox01.jpg" alt="Dropbox01.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If I type the address of Dropbox directly into the address bar of the browser I can access Dropbox.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 18 Sep 2023 22:11:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/714516#M15939</guid>
      <dc:creator>bi3mw</dc:creator>
      <dc:date>2023-09-18T22:11:08Z</dc:date>
    </item>
    <item>
      <title>Re: The web page does not open when one click on the icon.</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/714595#M15941</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1746125"&gt;@bi3mw&lt;/a&gt;&lt;/SPAN&gt;, what is your default browser on your machine? If you have the browser open in general, and then click the link in the Dropbox icon, does the Dropbox site load?&lt;/P&gt;</description>
      <pubDate>Mon, 18 Sep 2023 22:12:22 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/714595#M15941</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-09-18T22:12:22Z</dc:date>
    </item>
    <item>
      <title>Re: The web page does not open when one click on the icon.</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/714687#M15949</link>
      <description>&lt;P&gt;My default browser is: Firefox 115.2.1esr (64-bit)&lt;/P&gt;&lt;P&gt;No, nothing happens even if the browser is already open.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 19 Sep 2023 11:47:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/714687#M15949</guid>
      <dc:creator>bi3mw</dc:creator>
      <dc:date>2023-09-19T11:47:45Z</dc:date>
    </item>
    <item>
      <title>Re: The web page does not open when one click on the icon.</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/714695#M15950</link>
      <description>&lt;P&gt;I don't know if it's the same on Linux, but on Windows that icon doesn't directly open the Dropbox website. When you click the icon a file is saved to your local temp folder and then that file is opened in your browser, which then redirects to the Dropbox website.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Assuming the Linux client works the same way, could something be preventing Dropbox from writing the local file before trying to open it in the browser?&lt;/P&gt;</description>
      <pubDate>Tue, 19 Sep 2023 14:49:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/714695#M15950</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2023-09-19T14:49:56Z</dc:date>
    </item>
    <item>
      <title>Re: The web page does not open when one click on the icon.</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/714731#M15951</link>
      <description>&lt;P&gt;I have changed the default browser to Google Chrome as a test. With this setting, Dropbox works. So there seems to be a problem with Firefox ESR.&lt;/P&gt;</description>
      <pubDate>Tue, 19 Sep 2023 13:23:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/714731#M15951</guid>
      <dc:creator>bi3mw</dc:creator>
      <dc:date>2023-09-19T13:23:02Z</dc:date>
    </item>
    <item>
      <title>Re: The web page does not open when one click on the icon.</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/715489#M15973</link>
      <description>&lt;P&gt;Now is this primarily a Dropbox problem or a Firefox problem ?&lt;/P&gt;</description>
      <pubDate>Thu, 21 Sep 2023 19:31:27 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/715489#M15973</guid>
      <dc:creator>bi3mw</dc:creator>
      <dc:date>2023-09-21T19:31:27Z</dc:date>
    </item>
    <item>
      <title>Re: The web page does not open when one click on the icon.</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/715499#M15974</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1746125"&gt;@bi3mw&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;Now is this primarily a Dropbox problem or a Firefox problem ?&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;All Dropbox does is save a file to your local drive and tells your computer to open it. It has no control of the process beyond that. I'd point to Firefox ESR being the issue, since it's working as expected in Chrome, and not Dropbox.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Side note, it works fine in Firefox (not ESR) on Windows.&lt;/P&gt;</description>
      <pubDate>Thu, 21 Sep 2023 19:55:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/715499#M15974</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2023-09-21T19:55:41Z</dc:date>
    </item>
    <item>
      <title>Re: The web page does not open when one click on the icon.</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/727685#M16421</link>
      <description>&lt;P&gt;I got the same problem on Ubuntu 22. I think the problem is due to Firefox snap-installation.&lt;BR /&gt;Take a look at: &lt;A href="https://ubuntuforums.org/showthread.php?t=2478275" target="_blank"&gt;https://ubuntuforums.org/showthread.php?t=2478275&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 07 Nov 2023 14:49:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/727685#M16421</guid>
      <dc:creator>sundit</dc:creator>
      <dc:date>2023-11-07T14:49:56Z</dc:date>
    </item>
    <item>
      <title>Re: The web page does not open when one click on the icon.</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/727744#M16424</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1764242"&gt;@sundit&lt;/a&gt;! Unfortunately, we can’t click on any links on the forum, due to security reasons.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you want though, you can attach a screenshot here by clicking on the small camera icon above your message box (right before you post).&lt;/P&gt;</description>
      <pubDate>Tue, 07 Nov 2023 17:10:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-web-page-does-not-open-when-one-click-on-the-icon/m-p/727744#M16424</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-11-07T17:10:07Z</dc:date>
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