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    <title>topic Two accounts same email in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Two-accounts-same-email/m-p/720260#M16186</link>
    <description>Hi,&lt;BR /&gt;&lt;BR /&gt;I am paying a monthly subscription on my Dropbox account linked to my Gmail. However, I am unable to login to the account even after several attempts to reset password. I have now somehow managed to create a new Dropbox account with the same e-mail address, but with none of my stored files and with only a basic profile. Can anybody help? This is the only support I have access to.&lt;BR /&gt;&lt;BR /&gt;Thanks, Lisa</description>
    <pubDate>Tue, 10 Oct 2023 19:16:34 GMT</pubDate>
    <dc:creator>Lisa281</dc:creator>
    <dc:date>2023-10-10T19:16:34Z</dc:date>
    <item>
      <title>Two accounts same email</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Two-accounts-same-email/m-p/720260#M16186</link>
      <description>Hi,&lt;BR /&gt;&lt;BR /&gt;I am paying a monthly subscription on my Dropbox account linked to my Gmail. However, I am unable to login to the account even after several attempts to reset password. I have now somehow managed to create a new Dropbox account with the same e-mail address, but with none of my stored files and with only a basic profile. Can anybody help? This is the only support I have access to.&lt;BR /&gt;&lt;BR /&gt;Thanks, Lisa</description>
      <pubDate>Tue, 10 Oct 2023 19:16:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Two-accounts-same-email/m-p/720260#M16186</guid>
      <dc:creator>Lisa281</dc:creator>
      <dc:date>2023-10-10T19:16:34Z</dc:date>
    </item>
    <item>
      <title>Re: Two accounts same email</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Two-accounts-same-email/m-p/720265#M16187</link>
      <description>&lt;P&gt;It isnt possible to have 2 with the same email as each email needs to be unique to Dropbox. HOWEVER Gmail has a quirk of allowing variations of emails (ie. punctuation before the&amp;nbsp;@ sign or using googlemail.com and gmail.com interchangeably). Each of these here are different emails BUT would be one to Gmail.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you ran a search of your emails to look for Dropbox emails to work out what account is used?&lt;/P&gt;</description>
      <pubDate>Tue, 10 Oct 2023 19:22:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Two-accounts-same-email/m-p/720265#M16187</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2023-10-10T19:22:45Z</dc:date>
    </item>
    <item>
      <title>Re: Two accounts same email</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Two-accounts-same-email/m-p/720271#M16188</link>
      <description>Thanks a lot for sharing the information. How do I check? The payment receipt that I currently receive for my monthly subscription is for an account completely simular to my current login without any files, which I would not believe to be possible either.&lt;BR /&gt;The account in the payment receipt is the login information or could it be a different e-mail?&lt;BR /&gt;Thanks again</description>
      <pubDate>Tue, 10 Oct 2023 19:31:24 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Two-accounts-same-email/m-p/720271#M16188</guid>
      <dc:creator>Lisa281</dc:creator>
      <dc:date>2023-10-10T19:31:24Z</dc:date>
    </item>
    <item>
      <title>Re: Two accounts same email</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Two-accounts-same-email/m-p/720288#M16189</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1755975"&gt;@Lisa281&lt;/a&gt;&lt;/SPAN&gt;, did you upgrade originally via the site or the mobile app?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried using the &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank"&gt;card lookup tool&lt;/A&gt; to locate that account on our system?&lt;/P&gt;</description>
      <pubDate>Tue, 10 Oct 2023 20:05:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Two-accounts-same-email/m-p/720288#M16189</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-10-10T20:05:51Z</dc:date>
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