<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Re: Selective Sync not working, can't sync folders to the app in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Selective-Sync-not-working-can-t-sync-folders-to-the-app/m-p/726303#M16359</link>
    <description>&lt;P&gt;Thanks for the update &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1762003"&gt;@ANB&lt;/a&gt;&lt;/SPAN&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you close the Dropbox desktop app, reboot your computer and then relaunch the app anew?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let us know if you still get the same error!&lt;/P&gt;</description>
    <pubDate>Thu, 02 Nov 2023 10:46:43 GMT</pubDate>
    <dc:creator>Walter</dc:creator>
    <dc:date>2023-11-02T10:46:43Z</dc:date>
    <item>
      <title>Selective Sync not working, can't sync folders to the app</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Selective-Sync-not-working-can-t-sync-folders-to-the-app/m-p/725758#M16345</link>
      <description>&lt;P&gt;I just got a new computer (Mac) and when downloading the app it asked me to select folders. I only selected a couple thinking I can update this later. However I can't figure it out. Following the Selective Sync article ( &lt;A href="https://help.dropbox.com/sync/selective-sync-overview" target="_blank"&gt;https://help.dropbox.com/sync/selective-sync-overview&lt;/A&gt;) it states click on Preferences and then the Sync tab. However nothing happens when I click Preferences, no new window opens...&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 31 Oct 2023 12:37:29 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Selective-Sync-not-working-can-t-sync-folders-to-the-app/m-p/725758#M16345</guid>
      <dc:creator>ANB</dc:creator>
      <dc:date>2023-10-31T12:37:29Z</dc:date>
    </item>
    <item>
      <title>Re: Selective Sync not working, can't sync folders to the app</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Selective-Sync-not-working-can-t-sync-folders-to-the-app/m-p/725774#M16346</link>
      <description>&lt;P&gt;Hi there &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1762003"&gt;@ANB&lt;/a&gt;&lt;/SPAN&gt; - sorry to hear you're having issues with this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you please clarify your device's exact OS version and the version and status of the Dropbox desktop app as well?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you rebooted your computer since you first noticed this by the way?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let us know more and we'll take it from there.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 31 Oct 2023 13:53:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Selective-Sync-not-working-can-t-sync-folders-to-the-app/m-p/725774#M16346</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-10-31T13:53:20Z</dc:date>
    </item>
    <item>
      <title>Re: Selective Sync not working, can't sync folders to the app</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Selective-Sync-not-working-can-t-sync-folders-to-the-app/m-p/726300#M16358</link>
      <description>&lt;P&gt;This issue has now gotten even worse as now Dropbox won't even open, I keep getting an error message saying "Couldn't open dropbox. This may be a temporary error. Please restart dropbox." I've restarted, uninstalled and reinstalled, rebooted the computer and downloaded the latest OS Sanoma etc. But nothing works.. Below is the message I'm getting. I'm using a Macbook air.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;bn.BUILD_KEY: Dropbox&lt;BR /&gt;bn.VERSION: 186.4.6207&lt;BR /&gt;bn.constants.WINDOWS_SHELL_EXT_VERSION: 67&lt;BR /&gt;bn.is_frozen: True&lt;BR /&gt;machine_id: 222eef63-ae08-58a9-b7e9-7b509dd3da3f&lt;BR /&gt;pid: 38677&lt;BR /&gt;ppid: 1&lt;BR /&gt;uid: 502&lt;BR /&gt;user_info: pwd.struct_passwd(pw_name='***', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='***', pw_dir='/Users/***', pw_shell='/bin/zsh')&lt;BR /&gt;effective_user_info: pwd.struct_passwd(pw_name='***', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='***', pw_dir='/Users/***', pw_shell='/bin/zsh')&lt;BR /&gt;euid: 502&lt;BR /&gt;gid: 20&lt;BR /&gt;egid: 20&lt;BR /&gt;group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '***', '_nsurlstoraged'])&lt;BR /&gt;effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '***', '_nsurlstoraged'])&lt;BR /&gt;DYLD_LIBRARY_PATH: None&lt;BR /&gt;cwd: '/'&lt;BR /&gt;real_path='/'&lt;BR /&gt;mode=0o40755 uid=0 gid=0&lt;BR /&gt;parent mode=0o40755 uid=0 gid=0&lt;BR /&gt;HOME: '/Users/amandanelsonbulleyn'&lt;BR /&gt;appdata: '/Users/***/.dropbox/instance1'&lt;BR /&gt;real_path='/Users/***/.dropbox/instance1'&lt;BR /&gt;mode=0o40700 uid=502 gid=20&lt;BR /&gt;parent mode=0o40755 uid=502 gid=20&lt;BR /&gt;dropbox_path: '/Users/***/Att Pynta Dropbox'&lt;BR /&gt;real_path='/Users/***/Att Pynta Dropbox'&lt;BR /&gt;not found&lt;BR /&gt;parent mode=0o40755 uid=502 gid=20&lt;BR /&gt;sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'&lt;BR /&gt;real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'&lt;BR /&gt;mode=0o100755 uid=502 gid=20&lt;BR /&gt;parent mode=0o40755 uid=502 gid=20&lt;BR /&gt;trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'&lt;BR /&gt;real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'&lt;BR /&gt;not found&lt;BR /&gt;parent not found&lt;BR /&gt;tempdir: '/var/folders/1j/zx4ftbf5061cwyhx02jxsvc00000gp/T'&lt;BR /&gt;real_path='/private/var/folders/1j/zx4ftbf5061cwyhx02jxsvc00000gp/T'&lt;BR /&gt;mode=0o40700 uid=502 gid=20&lt;BR /&gt;parent mode=0o40755 uid=502 gid=20&lt;BR /&gt;Traceback (most recent call last):&lt;BR /&gt;File "desktop/dropbox/client/authentication/register_host_helper.py", line 500, in _try_register_host&lt;BR /&gt;File "desktop/dropbox/client/authentication/register_host_helper.py", line 676, in _on_register_host_success&lt;BR /&gt;File "desktop/dropbox/infinite/preferences.py", line 151, in update_local_config_from_server&lt;BR /&gt;File "desktop/dropbox/infinite/preferences.py", line 246, in _get_root_policy_unlocked&lt;BR /&gt;File "desktop/dropbox/infinite/preferences.py", line 263, in _get_user_choice_root_policy_unlocked&lt;BR /&gt;File "desktop/dropbox/infinite/preferences.py", line 282, in _get_policy_for_source_unlocked&lt;BR /&gt;File "desktop/dropbox/infinite/preferences.py", line 78, in from_str&lt;BR /&gt;ValueError: 17004267649&lt;/P&gt;</description>
      <pubDate>Thu, 02 Nov 2023 15:01:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Selective-Sync-not-working-can-t-sync-folders-to-the-app/m-p/726300#M16358</guid>
      <dc:creator>ANB</dc:creator>
      <dc:date>2023-11-02T15:01:31Z</dc:date>
    </item>
    <item>
      <title>Re: Selective Sync not working, can't sync folders to the app</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Selective-Sync-not-working-can-t-sync-folders-to-the-app/m-p/726303#M16359</link>
      <description>&lt;P&gt;Thanks for the update &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1762003"&gt;@ANB&lt;/a&gt;&lt;/SPAN&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you close the Dropbox desktop app, reboot your computer and then relaunch the app anew?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let us know if you still get the same error!&lt;/P&gt;</description>
      <pubDate>Thu, 02 Nov 2023 10:46:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Selective-Sync-not-working-can-t-sync-folders-to-the-app/m-p/726303#M16359</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-11-02T10:46:43Z</dc:date>
    </item>
    <item>
      <title>Re: Selective Sync not working, can't sync folders to the app</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Selective-Sync-not-working-can-t-sync-folders-to-the-app/m-p/726306#M16360</link>
      <description>&lt;P&gt;Hi, Just tried that again now and it is just showing the same message.&lt;/P&gt;</description>
      <pubDate>Thu, 02 Nov 2023 11:00:22 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Selective-Sync-not-working-can-t-sync-folders-to-the-app/m-p/726306#M16360</guid>
      <dc:creator>ANB</dc:creator>
      <dc:date>2023-11-02T11:00:22Z</dc:date>
    </item>
    <item>
      <title>Re: Selective Sync not working, can't sync folders to the app</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Selective-Sync-not-working-can-t-sync-folders-to-the-app/m-p/726418#M16366</link>
      <description>&lt;P&gt;In that case, could you try an &lt;A href="https://help.dropbox.com/installs/advanced-reinstall" target="_blank"&gt;advanced reinstall&lt;/A&gt; and let us know how it goes &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1762003"&gt;@ANB&lt;/a&gt;&lt;/SPAN&gt; ?&lt;/P&gt;</description>
      <pubDate>Thu, 02 Nov 2023 15:03:54 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Selective-Sync-not-working-can-t-sync-folders-to-the-app/m-p/726418#M16366</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-11-02T15:03:54Z</dc:date>
    </item>
    <item>
      <title>Re: Selective Sync not working, can't sync folders to the app</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Selective-Sync-not-working-can-t-sync-folders-to-the-app/m-p/744107#M17113</link>
      <description>&lt;P&gt;Finally got around to trying this and it worked. Thanks so much for your help!&lt;/P&gt;</description>
      <pubDate>Wed, 17 Jan 2024 10:31:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Selective-Sync-not-working-can-t-sync-folders-to-the-app/m-p/744107#M17113</guid>
      <dc:creator>ANB</dc:creator>
      <dc:date>2024-01-17T10:31:09Z</dc:date>
    </item>
  </channel>
</rss>

