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    <title>topic Re: Not getting Email notifications - all boxes are checked in settings in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Not-getting-Email-notifications-all-boxes-are-checked-in/m-p/728549#M16461</link>
    <description>&lt;P&gt;Thank you Nancy! She is not getting any errors, she is just not receiving any email notifications though all of them are checked on in her settings.&amp;nbsp; I will follow your steps to see who her business admin is.&amp;nbsp; Her coworker has the same problem so I believe it's something the admin may have done.&amp;nbsp; Thank you for your quick reply!&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Diane&lt;/P&gt;</description>
    <pubDate>Fri, 10 Nov 2023 11:56:51 GMT</pubDate>
    <dc:creator>dianders</dc:creator>
    <dc:date>2023-11-10T11:56:51Z</dc:date>
    <item>
      <title>Not getting Email notifications - all boxes are checked in settings</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Not-getting-Email-notifications-all-boxes-are-checked-in/m-p/728316#M16448</link>
      <description>&lt;P&gt;Hi all, I am in IT Helpdesk - I have 2 users that have stopped getting email notifications when projects are added to their Dropbox.&amp;nbsp; All email options are checked but the emails are not coming in.&amp;nbsp; It does say "your team admin may be controlling some email settings" but I don't know how to find out who that is.&amp;nbsp;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thank you in advance!!&lt;/P&gt;
&lt;P&gt;dianders&lt;/P&gt;</description>
      <pubDate>Thu, 09 Nov 2023 17:40:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Not-getting-Email-notifications-all-boxes-are-checked-in/m-p/728316#M16448</guid>
      <dc:creator>dianders</dc:creator>
      <dc:date>2023-11-09T17:40:56Z</dc:date>
    </item>
    <item>
      <title>Re: Not getting Email notifications - all boxes are checked in settings</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Not-getting-Email-notifications-all-boxes-are-checked-in/m-p/728342#M16449</link>
      <description>&lt;P&gt;Thanks for posting on our Community, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1765013"&gt;@dianders&lt;/a&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you attach a screenshot of the error message they keep receiving?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Besides this type of email, are they getting other emails from Dropbox, in general?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Finally, if they’re part of a Business team, only they can see who their admin is by following these &lt;A href="https://help.dropbox.com/account-access/find-admin" target="_blank"&gt;steps&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me in the loop.&lt;/P&gt;</description>
      <pubDate>Thu, 09 Nov 2023 17:39:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Not-getting-Email-notifications-all-boxes-are-checked-in/m-p/728342#M16449</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-11-09T17:39:26Z</dc:date>
    </item>
    <item>
      <title>Re: Not getting Email notifications - all boxes are checked in settings</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Not-getting-Email-notifications-all-boxes-are-checked-in/m-p/728549#M16461</link>
      <description>&lt;P&gt;Thank you Nancy! She is not getting any errors, she is just not receiving any email notifications though all of them are checked on in her settings.&amp;nbsp; I will follow your steps to see who her business admin is.&amp;nbsp; Her coworker has the same problem so I believe it's something the admin may have done.&amp;nbsp; Thank you for your quick reply!&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Diane&lt;/P&gt;</description>
      <pubDate>Fri, 10 Nov 2023 11:56:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Not-getting-Email-notifications-all-boxes-are-checked-in/m-p/728549#M16461</guid>
      <dc:creator>dianders</dc:creator>
      <dc:date>2023-11-10T11:56:51Z</dc:date>
    </item>
    <item>
      <title>Re: Not getting Email notifications - all boxes are checked in settings</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Not-getting-Email-notifications-all-boxes-are-checked-in/m-p/728554#M16463</link>
      <description>&lt;P&gt;Thanks for the updates and please let us know if anything else comes up &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1765013"&gt;@dianders&lt;/a&gt;&lt;/SPAN&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 10 Nov 2023 12:23:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Not-getting-Email-notifications-all-boxes-are-checked-in/m-p/728554#M16463</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-11-10T12:23:12Z</dc:date>
    </item>
    <item>
      <title>Re: Not getting Email notifications - all boxes are checked in settings</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Not-getting-Email-notifications-all-boxes-are-checked-in/m-p/728568#M16473</link>
      <description>&lt;P&gt;Hi again Nancy, she does not see step 3 View Teams and Groups.&amp;nbsp; Does that mean she's a standalone without an admin?&amp;nbsp; If so, the email notifications aren't working.&amp;nbsp; Does she need to have notifications for Dropbox enabled in Windows settings?&lt;/P&gt;</description>
      <pubDate>Fri, 10 Nov 2023 12:59:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Not-getting-Email-notifications-all-boxes-are-checked-in/m-p/728568#M16473</guid>
      <dc:creator>dianders</dc:creator>
      <dc:date>2023-11-10T12:59:10Z</dc:date>
    </item>
    <item>
      <title>Re: Not getting Email notifications - all boxes are checked in settings</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Not-getting-Email-notifications-all-boxes-are-checked-in/m-p/728604#M16475</link>
      <description>&lt;P&gt;Here is a pic of her settings - not sure why the emails are just not coming in.&amp;nbsp; Hmmmm..... Let me check her email rules/spam traps!!&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="dianders_0-1699628778379.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/41961i3A21F770F732C54B/image-size/medium?v=v2&amp;amp;px=400" role="button" title="dianders_0-1699628778379.png" alt="dianders_0-1699628778379.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 10 Nov 2023 15:06:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Not-getting-Email-notifications-all-boxes-are-checked-in/m-p/728604#M16475</guid>
      <dc:creator>dianders</dc:creator>
      <dc:date>2023-11-10T15:06:21Z</dc:date>
    </item>
    <item>
      <title>Re: Not getting Email notifications - all boxes are checked in settings</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Not-getting-Email-notifications-all-boxes-are-checked-in/m-p/728670#M16482</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1765013"&gt;@dianders&lt;/a&gt;&lt;/SPAN&gt;, could you clarify what notifications you're referring to? There aren't emails sent out if files are added to a Dropbox account, unless you're referring to invites to shared folders or some other type of notification.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;A screenshot of an email they received would be helpful, while hiding any personal information and names.&lt;/P&gt;</description>
      <pubDate>Fri, 10 Nov 2023 19:22:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Not-getting-Email-notifications-all-boxes-are-checked-in/m-p/728670#M16482</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-11-10T19:22:17Z</dc:date>
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