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    <title>topic Re: Unable to change the name of a device in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Unable-to-change-the-name-of-a-device/m-p/728792#M16490</link>
    <description>&lt;P&gt;I just did reply — for the second time.&lt;/P&gt;</description>
    <pubDate>Sat, 11 Nov 2023 01:52:38 GMT</pubDate>
    <dc:creator>Bob-SF</dc:creator>
    <dc:date>2023-11-11T01:52:38Z</dc:date>
    <item>
      <title>Unable to change the name of a device</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Unable-to-change-the-name-of-a-device/m-p/728246#M16441</link>
      <description>&lt;P&gt;I am unable to change the name of a device (an iPad) that appears in the online Security panel of my account. On the iPad I delinked the device from my Dropbox account, then confirmed that it disappeared from the device list in the online Security panel. Then on the iPad I changed the device name using the prescribed method. I verified that the name had been changed in the Apple ID section of the iPad settings. Then using the Dropbox app on the iPad, I added the device to Dropbox again. It reappeared in the Security panel of my online account, but without the name change. So I am stumped. Changing the name of a device should be easy to do.&lt;/P&gt;</description>
      <pubDate>Thu, 09 Nov 2023 12:31:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Unable-to-change-the-name-of-a-device/m-p/728246#M16441</guid>
      <dc:creator>Bob-SF</dc:creator>
      <dc:date>2023-11-09T12:31:04Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to change the name of a device</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Unable-to-change-the-name-of-a-device/m-p/728264#M16444</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1764934"&gt;@Bob-SF&lt;/a&gt;&lt;/SPAN&gt; - thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you please remove the device again from your security page after clearing your browser's cache and the Dropbox mobile app's cache as well?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If the issue persists, please send us a screenshot so that we can have a visual too.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 09 Nov 2023 13:29:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Unable-to-change-the-name-of-a-device/m-p/728264#M16444</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-11-09T13:29:43Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to change the name of a device</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Unable-to-change-the-name-of-a-device/m-p/728281#M16445</link>
      <description>&lt;P&gt;Walter, I did as suggested, but it didn't change the situation. Attached is an annotated screenshot that indicates the problems I'm having.&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Security-panel.jpg" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/41944i40D6D24174E2360A/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Security-panel.jpg" alt="Security-panel.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 09 Nov 2023 20:16:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Unable-to-change-the-name-of-a-device/m-p/728281#M16445</guid>
      <dc:creator>Bob-SF</dc:creator>
      <dc:date>2023-11-09T20:16:06Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to change the name of a device</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Unable-to-change-the-name-of-a-device/m-p/728641#M16480</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1764934"&gt;@Bob-SF&lt;/a&gt;, is it OK if we log a ticket for you to this &lt;A href="https://www.dropbox.com/account/general" target="_blank"&gt;email address&lt;/A&gt;? Our team can investigate this further this way.&lt;/P&gt;</description>
      <pubDate>Fri, 10 Nov 2023 17:43:55 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Unable-to-change-the-name-of-a-device/m-p/728641#M16480</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-11-10T17:43:55Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to change the name of a device</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Unable-to-change-the-name-of-a-device/m-p/728645#M16481</link>
      <description>Yes, please do, and thanks.</description>
      <pubDate>Fri, 10 Nov 2023 18:19:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Unable-to-change-the-name-of-a-device/m-p/728645#M16481</guid>
      <dc:creator>Bob-SF</dc:creator>
      <dc:date>2023-11-10T18:19:02Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to change the name of a device</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Unable-to-change-the-name-of-a-device/m-p/728672#M16483</link>
      <description>&lt;P&gt;Hey Bob! Please check your email’s inbox/spam folder, and reply back to my message, when you get the chance.&lt;/P&gt;</description>
      <pubDate>Fri, 10 Nov 2023 19:27:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Unable-to-change-the-name-of-a-device/m-p/728672#M16483</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-11-10T19:27:57Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to change the name of a device</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Unable-to-change-the-name-of-a-device/m-p/728790#M16488</link>
      <description>&lt;P&gt;I did reply, but if you want me to confirm that the email address is mine, it is.&lt;/P&gt;</description>
      <pubDate>Sat, 11 Nov 2023 01:47:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Unable-to-change-the-name-of-a-device/m-p/728790#M16488</guid>
      <dc:creator>Bob-SF</dc:creator>
      <dc:date>2023-11-11T01:47:03Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to change the name of a device</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Unable-to-change-the-name-of-a-device/m-p/728791#M16489</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1764934"&gt;@Bob-SF&lt;/a&gt;&lt;/SPAN&gt;, I've checked the ticket on our system, and I can't see any response from you yet.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you try replying to the email sent by the support agent again?&lt;/P&gt;</description>
      <pubDate>Sat, 11 Nov 2023 01:51:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Unable-to-change-the-name-of-a-device/m-p/728791#M16489</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-11-11T01:51:12Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to change the name of a device</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Unable-to-change-the-name-of-a-device/m-p/728792#M16490</link>
      <description>&lt;P&gt;I just did reply — for the second time.&lt;/P&gt;</description>
      <pubDate>Sat, 11 Nov 2023 01:52:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Unable-to-change-the-name-of-a-device/m-p/728792#M16490</guid>
      <dc:creator>Bob-SF</dc:creator>
      <dc:date>2023-11-11T01:52:38Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to change the name of a device</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Unable-to-change-the-name-of-a-device/m-p/729222#M16515</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1764934"&gt;@Bob-SF&lt;/a&gt;, I saw your latest email, and I’ve replied.&lt;/P&gt;</description>
      <pubDate>Mon, 13 Nov 2023 18:27:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Unable-to-change-the-name-of-a-device/m-p/729222#M16515</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-11-13T18:27:05Z</dc:date>
    </item>
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