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    <title>topic Re: Email change after email forwarding was activated in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Email-change-after-email-forwarding-was-activated/m-p/743501#M17089</link>
    <description>&lt;P&gt;Hey Vince, I sent you an email last week, please make sure to check it out.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&lt;/P&gt;</description>
    <pubDate>Mon, 15 Jan 2024 13:54:32 GMT</pubDate>
    <dc:creator>Hannah</dc:creator>
    <dc:date>2024-01-15T13:54:32Z</dc:date>
    <item>
      <title>Email change after email forwarding was activated</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Email-change-after-email-forwarding-was-activated/m-p/741829#M17005</link>
      <description>&lt;P&gt;An employee left, so I tried to re-use the DB account for the new replacement.&lt;BR /&gt;&lt;BR /&gt;Unfortunately, we had set-up Forwarding on the 'old' employee after they left, so when we tried to re-allocate the old email address to the 'new' employee,&amp;nbsp;no DB email verification changes got through (presumably DB suspected a fraud -rightly so!)&lt;BR /&gt;&lt;BR /&gt;Is there a temporary lockout?&lt;BR /&gt;How can I get DB to fix this?&lt;BR /&gt;&lt;BR /&gt;Thanks for help,&lt;BR /&gt;&lt;BR /&gt;Blessings&lt;BR /&gt;'frustrated' Vince in UK&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 08 Jan 2024 15:25:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Email-change-after-email-forwarding-was-activated/m-p/741829#M17005</guid>
      <dc:creator>Vince_2020SolarPV</dc:creator>
      <dc:date>2024-01-08T15:25:14Z</dc:date>
    </item>
    <item>
      <title>Re: Email change after email forwarding was activated</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Email-change-after-email-forwarding-was-activated/m-p/741837#M17006</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1792233"&gt;@Vince_2020SolarPV&lt;/a&gt;&lt;/SPAN&gt;, thanks for joining us on the Dropbox Community.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;So, just so that I can have a clear view of the issue, you set up forwarding on the old employee's email address after they left, and do you have access to the email address the emails are being forwarded to, but no Dropbox emails are going there?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Did you also check the spam folder of that address?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know and we'll go from there.&lt;/P&gt;</description>
      <pubDate>Mon, 08 Jan 2024 15:27:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Email-change-after-email-forwarding-was-activated/m-p/741837#M17006</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-01-08T15:27:50Z</dc:date>
    </item>
    <item>
      <title>Re: Email change after email forwarding was activated</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Email-change-after-email-forwarding-was-activated/m-p/741846#M17010</link>
      <description>&lt;P&gt;Hi Hannah, thanks for picking this up.&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;So, just so that I can have a clear view of the issue, you set up forwarding on the old employee's email address after they left,&lt;BR /&gt;Yes&lt;BR /&gt;and do you have access to the email address the emails are being forwarded to,&lt;BR /&gt;Yes&lt;BR /&gt;but no Dropbox emails are going there?&lt;BR /&gt;Yes&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Did you also check the spam folder of that address?&lt;BR /&gt;NO spam email&lt;BR /&gt;&lt;BR /&gt;I checked with our service provider - NO emails from DB have come through to the 'old' email.&lt;BR /&gt;to confirm&lt;BR /&gt;- I have full access to that 'new' email account&lt;/P&gt;&lt;P&gt;- other test emails are getting through, from within the organisation, from the service provider, from Gmail&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 08 Jan 2024 16:01:11 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Email-change-after-email-forwarding-was-activated/m-p/741846#M17010</guid>
      <dc:creator>Vince_2020SolarPV</dc:creator>
      <dc:date>2024-01-08T16:01:11Z</dc:date>
    </item>
    <item>
      <title>Re: Email change after email forwarding was activated</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Email-change-after-email-forwarding-was-activated/m-p/741869#M17015</link>
      <description>&lt;P&gt;Hannah,&lt;BR /&gt;&lt;BR /&gt;I have just tried again DB is NOT sending new email address verification to the new email inbox.&lt;BR /&gt;&lt;BR /&gt;I suspect DB is blocking the new email.&lt;BR /&gt;&lt;BR /&gt;I HAVE received emails to the 'old' address - updates from this exchange for example,&lt;BR /&gt;I'm sure the new email is being blocked!!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 08 Jan 2024 17:01:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Email-change-after-email-forwarding-was-activated/m-p/741869#M17015</guid>
      <dc:creator>Vince_2020SolarPV</dc:creator>
      <dc:date>2024-01-08T17:01:44Z</dc:date>
    </item>
    <item>
      <title>Re: Email change after email forwarding was activated</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Email-change-after-email-forwarding-was-activated/m-p/741946#M17027</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1792233"&gt;@Vince_2020SolarPV&lt;/a&gt;, I'd be happy to look closer into this.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Would you mind if I was to send you an email in order for us to investigate further?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 08 Jan 2024 21:39:25 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Email-change-after-email-forwarding-was-activated/m-p/741946#M17027</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-01-08T21:39:25Z</dc:date>
    </item>
    <item>
      <title>Re: Email change after email forwarding was activated</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Email-change-after-email-forwarding-was-activated/m-p/742065#M17032</link>
      <description>&lt;P&gt;Yes please Megan,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;[removed per the &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank"&gt;Dropbox Community Guidelines&lt;/A&gt;]&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;Blessings,&lt;BR /&gt;Vince&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 09 Jan 2024 10:02:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Email-change-after-email-forwarding-was-activated/m-p/742065#M17032</guid>
      <dc:creator>Vince_2020SolarPV</dc:creator>
      <dc:date>2024-01-09T10:02:44Z</dc:date>
    </item>
    <item>
      <title>Re: Email change after email forwarding was activated</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Email-change-after-email-forwarding-was-activated/m-p/742081#M17033</link>
      <description>&lt;P&gt;Hey Vince, we can actually only email you to the address associated with the account, which I just did.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Since you're receiving the Community emails, we should be good to go, but let me know if you didn't receive it.&lt;/P&gt;</description>
      <pubDate>Tue, 09 Jan 2024 11:09:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Email-change-after-email-forwarding-was-activated/m-p/742081#M17033</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-01-09T11:09:50Z</dc:date>
    </item>
    <item>
      <title>Re: Email change after email forwarding was activated</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Email-change-after-email-forwarding-was-activated/m-p/743448#M17088</link>
      <description>&lt;P&gt;Hello?&lt;BR /&gt;&lt;BR /&gt;Have I been forgotten??&lt;BR /&gt;&lt;BR /&gt;Blessings,&lt;BR /&gt;Vince&lt;/P&gt;</description>
      <pubDate>Mon, 15 Jan 2024 11:36:01 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Email-change-after-email-forwarding-was-activated/m-p/743448#M17088</guid>
      <dc:creator>Vince_2020SolarPV</dc:creator>
      <dc:date>2024-01-15T11:36:01Z</dc:date>
    </item>
    <item>
      <title>Re: Email change after email forwarding was activated</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Email-change-after-email-forwarding-was-activated/m-p/743501#M17089</link>
      <description>&lt;P&gt;Hey Vince, I sent you an email last week, please make sure to check it out.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Mon, 15 Jan 2024 13:54:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Email-change-after-email-forwarding-was-activated/m-p/743501#M17089</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-01-15T13:54:32Z</dc:date>
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