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    <title>topic Re: Impossible to connect to my account on a new Android Phone in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Impossible-to-connect-to-my-account-on-a-new-Android-Phone/m-p/743988#M17108</link>
    <description>&lt;P&gt;Glad to hear you were able to resolve this matter. Enjoy your week!&lt;/P&gt;</description>
    <pubDate>Tue, 16 Jan 2024 22:29:18 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2024-01-16T22:29:18Z</dc:date>
    <item>
      <title>Impossible to connect to my account on a new Android Phone</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Impossible-to-connect-to-my-account-on-a-new-Android-Phone/m-p/743768#M17094</link>
      <description>&lt;P&gt;Hi, I am trying to connect my existing account to Dropbox application on a new Android Phone.&lt;/P&gt;
&lt;P&gt;Problem is that none of the option is working. I tried with my user name and my password, not working. I tried with unique code sent on my email, it always said the code is not valid.&lt;/P&gt;
&lt;P&gt;I tried to contact assistance but when I receive notification email, I connect to my account on computer, I do not see any answer anywhere.&lt;/P&gt;
&lt;P&gt;Oh and yes, I deleted my old Android Phone from my devices in Dropbox account to be able to add a new one.&lt;/P&gt;
&lt;P&gt;Somebody can help?&lt;/P&gt;
&lt;P&gt;Thanks,&lt;/P&gt;
&lt;P&gt;Nino&lt;/P&gt;</description>
      <pubDate>Tue, 16 Jan 2024 09:52:00 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Impossible-to-connect-to-my-account-on-a-new-Android-Phone/m-p/743768#M17094</guid>
      <dc:creator>Ninomalbinho</dc:creator>
      <dc:date>2024-01-16T09:52:00Z</dc:date>
    </item>
    <item>
      <title>Re: Impossible to connect to my account on a new Android Phone</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Impossible-to-connect-to-my-account-on-a-new-Android-Phone/m-p/743774#M17095</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1794553"&gt;@Ninomalbinho&lt;/a&gt;&lt;/SPAN&gt;, thanks for letting us know about this.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Are you on a paid subscription or a free Basic account?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If you're on a free account, is it possible that you already have &lt;A href="https://help.dropbox.com/account-access/computer-limit" target="_blank"&gt;3 devices&lt;/A&gt; connected to your account and it's not letting you link a 4th one?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;You can see your connected devices &lt;A href="https://www.dropbox.com/account/security" target="_blank"&gt;here&lt;/A&gt;.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Let me know what you find.&lt;/P&gt;</description>
      <pubDate>Tue, 16 Jan 2024 09:55:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Impossible-to-connect-to-my-account-on-a-new-Android-Phone/m-p/743774#M17095</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-01-16T09:55:18Z</dc:date>
    </item>
    <item>
      <title>Re: Impossible to connect to my account on a new Android Phone</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Impossible-to-connect-to-my-account-on-a-new-Android-Phone/m-p/743776#M17096</link>
      <description>&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;I am on a Free Basic Account. And in my list, I have only 2 devices connected, my PC and iPhone.&lt;/P&gt;</description>
      <pubDate>Tue, 16 Jan 2024 10:05:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Impossible-to-connect-to-my-account-on-a-new-Android-Phone/m-p/743776#M17096</guid>
      <dc:creator>Ninomalbinho</dc:creator>
      <dc:date>2024-01-16T10:05:13Z</dc:date>
    </item>
    <item>
      <title>Re: Impossible to connect to my account on a new Android Phone</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Impossible-to-connect-to-my-account-on-a-new-Android-Phone/m-p/743795#M17100</link>
      <description>&lt;P&gt;Thanks for checking, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1794553"&gt;@Ninomalbinho&lt;/a&gt;&lt;/SPAN&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you haven't already, can you uninstall the app, restart your device and then reinstall it, to see if that helps?&lt;/P&gt;</description>
      <pubDate>Tue, 16 Jan 2024 11:36:53 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Impossible-to-connect-to-my-account-on-a-new-Android-Phone/m-p/743795#M17100</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-01-16T11:36:53Z</dc:date>
    </item>
    <item>
      <title>Re: Impossible to connect to my account on a new Android Phone</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Impossible-to-connect-to-my-account-on-a-new-Android-Phone/m-p/743923#M17104</link>
      <description>&lt;P&gt;I retried all of this, but same result. I enter my email and my password. I receive a mail and a code, I enter the code in application and it always say the code is not correct &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@B0F70D28791EB05FA3EA0C3BDDF08EE3/emoticons/1f61e.png" alt=":disappointed_face:" title=":disappointed_face:" /&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 16 Jan 2024 17:55:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Impossible-to-connect-to-my-account-on-a-new-Android-Phone/m-p/743923#M17104</guid>
      <dc:creator>Ninomalbinho</dc:creator>
      <dc:date>2024-01-16T17:55:09Z</dc:date>
    </item>
    <item>
      <title>Re: Impossible to connect to my account on a new Android Phone</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Impossible-to-connect-to-my-account-on-a-new-Android-Phone/m-p/743962#M17106</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1794553"&gt;@Ninomalbinho&lt;/a&gt;&lt;/SPAN&gt;, could you clarify what code you're receiving in your email? Is this two-step verification?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried temporarily disabling it to see if this helps you to login?&lt;/P&gt;</description>
      <pubDate>Tue, 16 Jan 2024 19:54:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Impossible-to-connect-to-my-account-on-a-new-Android-Phone/m-p/743962#M17106</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-01-16T19:54:23Z</dc:date>
    </item>
    <item>
      <title>Re: Impossible to connect to my account on a new Android Phone</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Impossible-to-connect-to-my-account-on-a-new-Android-Phone/m-p/743974#M17107</link>
      <description>&lt;P&gt;After trying many things, it was finally by activating the two-step verification that I managed to connect my phone, finally !&lt;/P&gt;&lt;P&gt;Thanks for your help&lt;/P&gt;</description>
      <pubDate>Tue, 16 Jan 2024 21:22:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Impossible-to-connect-to-my-account-on-a-new-Android-Phone/m-p/743974#M17107</guid>
      <dc:creator>Ninomalbinho</dc:creator>
      <dc:date>2024-01-16T21:22:30Z</dc:date>
    </item>
    <item>
      <title>Re: Impossible to connect to my account on a new Android Phone</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Impossible-to-connect-to-my-account-on-a-new-Android-Phone/m-p/743988#M17108</link>
      <description>&lt;P&gt;Glad to hear you were able to resolve this matter. Enjoy your week!&lt;/P&gt;</description>
      <pubDate>Tue, 16 Jan 2024 22:29:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Impossible-to-connect-to-my-account-on-a-new-Android-Phone/m-p/743988#M17108</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-01-16T22:29:18Z</dc:date>
    </item>
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