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    <title>topic Re: Changed account name but still emailing clients with old information in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Changed-account-name-but-still-emailing-clients-with-old/m-p/752353#M17436</link>
    <description>&lt;P&gt;Have you tried checking the Signatures page for that user to see if if there is an option to change the name of the account from there?&lt;/P&gt;</description>
    <pubDate>Tue, 20 Feb 2024 01:56:07 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2024-02-20T01:56:07Z</dc:date>
    <item>
      <title>Changed account name but still emailing clients with old information</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Changed-account-name-but-still-emailing-clients-with-old/m-p/752285#M17427</link>
      <description>&lt;P&gt;Hello. We had an account for an old employee. When she left we changed the Dropbox acvoi t to open under a new name and email.&lt;BR /&gt;When using this account though it s send documents with the old information. But to log in I use the new correct information. Any fix or tips?&lt;/P&gt;</description>
      <pubDate>Mon, 19 Feb 2024 20:48:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Changed-account-name-but-still-emailing-clients-with-old/m-p/752285#M17427</guid>
      <dc:creator>Closets</dc:creator>
      <dc:date>2024-02-19T20:48:09Z</dc:date>
    </item>
    <item>
      <title>Re: Changed account name but still emailing clients with old information</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Changed-account-name-but-still-emailing-clients-with-old/m-p/752287#M17428</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1806220"&gt;@Closets&lt;/a&gt;&lt;/SPAN&gt;, thanks for messaging the Community!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you clarify what you mean by 'wrong information' when information is being sent?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Any details on this matter would be helpful!&lt;/P&gt;</description>
      <pubDate>Mon, 19 Feb 2024 20:47:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Changed-account-name-but-still-emailing-clients-with-old/m-p/752287#M17428</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-02-19T20:47:14Z</dc:date>
    </item>
    <item>
      <title>Re: Changed account name but still emailing clients with old information</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Changed-account-name-but-still-emailing-clients-with-old/m-p/752336#M17433</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/330248"&gt;@Jay&lt;/a&gt;&lt;/P&gt;&lt;P&gt;When a contract is sent. The receiver of the email shows the from name and email as the previous employees information. Not the updated name and email.&lt;BR /&gt;&lt;BR /&gt;Ie. Account was under xxx with email as [Removed as per &lt;A href="https://www.dropboxforum.com/t5/Announcements/Community-Guidelines/m-p/325896#M245" target="_blank"&gt;Community Guidelines&lt;/A&gt;].&lt;BR /&gt;Dropbox account was changed to be zzz with email [Removed as per &lt;A href="https://www.dropboxforum.com/t5/Announcements/Community-Guidelines/m-p/325896#M245" target="_blank"&gt;Community Guidelines&lt;/A&gt;]. Update confirmed and still shows in the profile.&lt;BR /&gt;But doc signs still emailing to singers as xxx from [Removed as per &lt;A href="https://www.dropboxforum.com/t5/Announcements/Community-Guidelines/m-p/325896#M245" target="_blank"&gt;Community Guidelines&lt;/A&gt;].&lt;/P&gt;</description>
      <pubDate>Tue, 20 Feb 2024 01:04:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Changed-account-name-but-still-emailing-clients-with-old/m-p/752336#M17433</guid>
      <dc:creator>Closets</dc:creator>
      <dc:date>2024-02-20T01:04:38Z</dc:date>
    </item>
    <item>
      <title>Re: Changed account name but still emailing clients with old information</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Changed-account-name-but-still-emailing-clients-with-old/m-p/752340#M17434</link>
      <description>&lt;P&gt;Are you sending the contracts via the old &lt;A href="https://sign.dropbox.com/" target="_blank"&gt;Hellosign page&lt;/A&gt;, or via the new &lt;A href="https://www.dropbox.com/signatures" target="_blank"&gt;signatures page&lt;/A&gt;?&lt;/P&gt;</description>
      <pubDate>Tue, 20 Feb 2024 01:08:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Changed-account-name-but-still-emailing-clients-with-old/m-p/752340#M17434</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-02-20T01:08:48Z</dc:date>
    </item>
    <item>
      <title>Re: Changed account name but still emailing clients with old information</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Changed-account-name-but-still-emailing-clients-with-old/m-p/752341#M17435</link>
      <description>Signature page</description>
      <pubDate>Tue, 20 Feb 2024 01:10:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Changed-account-name-but-still-emailing-clients-with-old/m-p/752341#M17435</guid>
      <dc:creator>Closets</dc:creator>
      <dc:date>2024-02-20T01:10:17Z</dc:date>
    </item>
    <item>
      <title>Re: Changed account name but still emailing clients with old information</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Changed-account-name-but-still-emailing-clients-with-old/m-p/752353#M17436</link>
      <description>&lt;P&gt;Have you tried checking the Signatures page for that user to see if if there is an option to change the name of the account from there?&lt;/P&gt;</description>
      <pubDate>Tue, 20 Feb 2024 01:56:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Changed-account-name-but-still-emailing-clients-with-old/m-p/752353#M17436</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-02-20T01:56:07Z</dc:date>
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