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    <title>topic Re: why has my dropbox folder renamed itself in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Why-has-my-Documents-folder-renamed-itself/m-p/754478#M17494</link>
    <description>&lt;P&gt;&lt;A href="https://www.dropbox.com/support/ticket/23392491" target="_blank" rel="noopener"&gt;Ticket #23392491: Dropbox Support Chat&lt;/A&gt;&lt;/P&gt;</description>
    <pubDate>Fri, 01 Mar 2024 20:41:41 GMT</pubDate>
    <dc:creator>nraihani</dc:creator>
    <dc:date>2024-03-01T20:41:41Z</dc:date>
    <item>
      <title>Why has my Documents folder renamed itself?</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Why-has-my-Documents-folder-renamed-itself/m-p/754241#M17480</link>
      <description>&lt;P&gt;Hi, I hope someone here can help! I run dropbox on multiple computers and use the Dropbox-&amp;gt; Documents folder as my native Documents folder (on mac).&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Yesterday I was working on my home computer and when i came to work i saw that my 'Documents' folder has renamed itself from Documents so a long string of letters and numbers. Does anyone know how or why this happened? I feel like it might be some kind of version control thing but I don't understand why it has happened if that is the case. In case it helps, I think i was only able to create an alias for the documents folder on my work mac (which i then moved to the finder bar)...&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;All suggestions welcome! Thanks&lt;/P&gt;
&lt;P&gt;N&lt;/P&gt;</description>
      <pubDate>Thu, 29 Feb 2024 21:01:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Why-has-my-Documents-folder-renamed-itself/m-p/754241#M17480</guid>
      <dc:creator>nraihani</dc:creator>
      <dc:date>2024-02-29T21:01:59Z</dc:date>
    </item>
    <item>
      <title>Re: why has my dropbox folder renamed itself</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Why-has-my-Documents-folder-renamed-itself/m-p/754249#M17481</link>
      <description>&lt;P&gt;Hi there &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1809321"&gt;@nraihani&lt;/a&gt;&lt;/SPAN&gt; - sorry to hear about this.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Could you send us a screenshot of how this looks on your end so that we can have a visual too?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Also, did you enable the &lt;A href="https://help.dropbox.com/organize/how-to-use-dropbox-backup" target="_blank"&gt;Dropbox Backup&lt;/A&gt; feature at some point perhaps?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;What is your computer's exact OS version by the way?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Any additional information is more than welcome!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 29 Feb 2024 21:02:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Why-has-my-Documents-folder-renamed-itself/m-p/754249#M17481</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-02-29T21:02:39Z</dc:date>
    </item>
    <item>
      <title>Re: why has my dropbox folder renamed itself</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Why-has-my-Documents-folder-renamed-itself/m-p/754251#M17482</link>
      <description>&lt;P&gt;Hi Walter, thanks for replying. I actually took the link off my sidebar as it was stressing me out (i use dropbox for everything). i'm running Sonoma 14.3. I don't think i enabled dropbox backup but if it happens automatically then maybe it was enabled.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The online chat person told me to update the app and now there are two Mac icons inside my dropbox - one called 'Mac' and the other called 'Mac(2)' - what are these? is Mac (2) my other mac or some other version control issue?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;thanks for any help!&lt;/P&gt;</description>
      <pubDate>Thu, 29 Feb 2024 21:03:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Why-has-my-Documents-folder-renamed-itself/m-p/754251#M17482</guid>
      <dc:creator>nraihani</dc:creator>
      <dc:date>2024-02-29T21:03:46Z</dc:date>
    </item>
    <item>
      <title>Re: why has my dropbox folder renamed itself</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Why-has-my-Documents-folder-renamed-itself/m-p/754259#M17483</link>
      <description>&lt;P&gt;Thanks for the additional information &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1809321"&gt;@nraihani&lt;/a&gt;&lt;/SPAN&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you also send me a screenshot of how this looks on your end so that I can have a visual too?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, what is the desktop app's exact status and version as shown in your &lt;A href="https://help.dropbox.com/installs/system-tray-menu-bar" target="_blank"&gt;menu bar&lt;/A&gt; at the moment?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 29 Feb 2024 21:23:11 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Why-has-my-Documents-folder-renamed-itself/m-p/754259#M17483</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-02-29T21:23:11Z</dc:date>
    </item>
    <item>
      <title>Re: why has my dropbox folder renamed itself</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Why-has-my-Documents-folder-renamed-itself/m-p/754262#M17484</link>
      <description>&lt;P&gt;attaching screenshots. at the moment it is indexing a bunch of files as the online chat person told me to update the app.&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2024-03-01 at 10.24.23 AM.png" style="width: 746px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/44367i39FA54C5289AC70C/image-size/large?v=v2&amp;amp;px=999" role="button" title="Screenshot 2024-03-01 at 10.24.23 AM.png" alt="Screenshot 2024-03-01 at 10.24.23 AM.png" /&gt;&lt;/span&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2024-03-01 at 10.24.04 AM.png" style="width: 539px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/44368iD806E5E10716AD53/image-size/large?v=v2&amp;amp;px=999" role="button" title="Screenshot 2024-03-01 at 10.24.04 AM.png" alt="Screenshot 2024-03-01 at 10.24.04 AM.png" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 29 Feb 2024 21:25:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Why-has-my-Documents-folder-renamed-itself/m-p/754262#M17484</guid>
      <dc:creator>nraihani</dc:creator>
      <dc:date>2024-02-29T21:25:39Z</dc:date>
    </item>
    <item>
      <title>Re: why has my dropbox folder renamed itself</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Why-has-my-Documents-folder-renamed-itself/m-p/754335#M17493</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1809321"&gt;@nraihani&lt;/a&gt;&lt;/SPAN&gt;, sorry to jump in here.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you please give us the ticket number for your communication with our support team as well, so we can check it out?&lt;/P&gt;</description>
      <pubDate>Fri, 01 Mar 2024 07:06:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Why-has-my-Documents-folder-renamed-itself/m-p/754335#M17493</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-03-01T07:06:35Z</dc:date>
    </item>
    <item>
      <title>Re: why has my dropbox folder renamed itself</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Why-has-my-Documents-folder-renamed-itself/m-p/754478#M17494</link>
      <description>&lt;P&gt;&lt;A href="https://www.dropbox.com/support/ticket/23392491" target="_blank" rel="noopener"&gt;Ticket #23392491: Dropbox Support Chat&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 01 Mar 2024 20:41:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Why-has-my-Documents-folder-renamed-itself/m-p/754478#M17494</guid>
      <dc:creator>nraihani</dc:creator>
      <dc:date>2024-03-01T20:41:41Z</dc:date>
    </item>
    <item>
      <title>Re: why has my dropbox folder renamed itself</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Why-has-my-Documents-folder-renamed-itself/m-p/754483#M17497</link>
      <description>&lt;P&gt;Thanks for the ticket ID &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1809321"&gt;@nraihani&lt;/a&gt;&lt;/SPAN&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I was able to locate it in our system and I can I see that the agent who's handling your request has sent you an email and waiting for your response.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;At this point, I'd suggest getting back to them directly via your ticket as they'd be better equipped to assist further with this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let us know if you have anything else to add or ask in the meantime.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 01 Mar 2024 21:11:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Why-has-my-Documents-folder-renamed-itself/m-p/754483#M17497</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-03-01T21:11:06Z</dc:date>
    </item>
    <item>
      <title>Re: why has my dropbox folder renamed itself</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Why-has-my-Documents-folder-renamed-itself/m-p/754984#M17504</link>
      <description>&lt;P&gt;Exact Same thing has happened to me on my iMac this week also. &amp;nbsp;I went through with support and they had no answer and I still don't know why it happened&lt;/P&gt;</description>
      <pubDate>Tue, 05 Mar 2024 06:19:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Why-has-my-Documents-folder-renamed-itself/m-p/754984#M17504</guid>
      <dc:creator>anonymous</dc:creator>
      <dc:date>2024-03-05T06:19:43Z</dc:date>
    </item>
    <item>
      <title>Re: why has my dropbox folder renamed itself</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Why-has-my-Documents-folder-renamed-itself/m-p/755002#M17505</link>
      <description>&lt;P&gt;Hey there, @Gordy75, thanks for posting here!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'd love to be able to look into this with you, however I'd like to have an idea of all the troubleshooting steps you've already tried with our Support.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you send me your ticket number reference, please?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'll be waiting for your response!&lt;/P&gt;</description>
      <pubDate>Tue, 05 Mar 2024 10:09:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Why-has-my-Documents-folder-renamed-itself/m-p/755002#M17505</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-03-05T10:09:33Z</dc:date>
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