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  <channel>
    <title>topic Re: Taskbar Icon Badge in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758668#M17684</link>
    <description>&lt;P&gt;Hi Jay&amp;nbsp;&lt;BR /&gt;I am on Windows 10 (OS Build 19045.4170) and Dropbox Version 194.4.6267&lt;BR /&gt;Thank you&lt;BR /&gt;Jayne1298&lt;/P&gt;</description>
    <pubDate>Wed, 20 Mar 2024 14:42:21 GMT</pubDate>
    <dc:creator>JayneK</dc:creator>
    <dc:date>2024-03-20T14:42:21Z</dc:date>
    <item>
      <title>The red notification showing on the icon isn't going away</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758309#M17644</link>
      <description>&lt;P&gt;Hi&lt;/P&gt;
&lt;P&gt;Has anyone else experienced red icon badge showing as one unread notification even after all notifications read and then deleted.&amp;nbsp; Can't seem to get rid of it no matter what I try.&amp;nbsp; Thank you.&lt;/P&gt;</description>
      <pubDate>Tue, 19 Mar 2024 08:09:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758309#M17644</guid>
      <dc:creator>JayneK</dc:creator>
      <dc:date>2024-03-19T08:09:21Z</dc:date>
    </item>
    <item>
      <title>Re: Taskbar Icon Badge</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758318#M17646</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/595377"&gt;@JayneK&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;What OS and Dropbox desktop application version are you running on your machine?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;A screenshot showing the notification would help greatly.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Tue, 19 Mar 2024 08:08:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758318#M17646</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-03-19T08:08:41Z</dc:date>
    </item>
    <item>
      <title>Re: Taskbar Icon Badge</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758668#M17684</link>
      <description>&lt;P&gt;Hi Jay&amp;nbsp;&lt;BR /&gt;I am on Windows 10 (OS Build 19045.4170) and Dropbox Version 194.4.6267&lt;BR /&gt;Thank you&lt;BR /&gt;Jayne1298&lt;/P&gt;</description>
      <pubDate>Wed, 20 Mar 2024 14:42:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758668#M17684</guid>
      <dc:creator>JayneK</dc:creator>
      <dc:date>2024-03-20T14:42:21Z</dc:date>
    </item>
    <item>
      <title>Re: Taskbar Icon Badge</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758675#M17685</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/595377"&gt;@JayneK&lt;/a&gt;&lt;/SPAN&gt; - sorry to jump in here, but could you try updating to the latest version of the app from &lt;A href="https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Stable-Build-195-4-4995/td-p/758452" target="_blank"&gt;this page&lt;/A&gt; and let us know how it goes?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 20 Mar 2024 15:08:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758675#M17685</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-03-20T15:08:18Z</dc:date>
    </item>
    <item>
      <title>Re: Taskbar Icon Badge</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758682#M17686</link>
      <description>&lt;P&gt;I have the exact same issue starting yesterday Mar 19, 2024 as well.&amp;nbsp; I have also tried nearly everything I can think of to get rid of the 1 in red box.&amp;nbsp; Do I need to delete and re-install dropbox on my PC?&amp;nbsp; I have not done that YET! but ready to try it.&amp;nbsp; Usually dropbox has no issues for me.&lt;/P&gt;</description>
      <pubDate>Wed, 20 Mar 2024 15:14:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758682#M17686</guid>
      <dc:creator>hpeabody</dc:creator>
      <dc:date>2024-03-20T15:14:39Z</dc:date>
    </item>
    <item>
      <title>Re: Taskbar Icon Badge</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758703#M17690</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1733292"&gt;@hpeabody&lt;/a&gt;&lt;/SPAN&gt; - sorry to hear about this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Did you click on the app's icon to see if you have any new notifications?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;What is your computer's OS and the version and status of the Dropbox app installed there?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 20 Mar 2024 15:48:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758703#M17690</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-03-20T15:48:41Z</dc:date>
    </item>
    <item>
      <title>Re: Taskbar Icon Badge</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758728#M17692</link>
      <description>&lt;P&gt;&lt;SPAN&gt;Did you click on the app's icon to see if you have any new notifications?&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;YES.&amp;nbsp; I had done that prior to posting here.&amp;nbsp; it says ALL QUIET FOR NOW.&amp;nbsp; I re-booted PC but the 1 in red box is still there.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;What is your computer's OS and the version and status of the Dropbox app installed there?&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;OS is WIN7 PRO 64 BIT&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Dropbox version is 195.4.4995&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Dropbox status is ALL SYSTEMS OPERATIONAL&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 20 Mar 2024 16:44:00 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758728#M17692</guid>
      <dc:creator>hpeabody</dc:creator>
      <dc:date>2024-03-20T16:44:00Z</dc:date>
    </item>
    <item>
      <title>Re: Taskbar Icon Badge</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758766#M17693</link>
      <description>&lt;P&gt;Hi there from me &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1733292"&gt;@hpeabody&lt;/a&gt;!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If I were you, I'd try &lt;A href="https://help.dropbox.com/installs/uninstall-dropbox" target="_blank"&gt;uninstalling&lt;/A&gt; and then re-installing the app, to see if that changes things.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Provided that you still see the red 1 icons there, feel free to take a screenshot, and attach it here for me to have a visual too.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 20 Mar 2024 19:13:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758766#M17693</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-03-20T19:13:45Z</dc:date>
    </item>
    <item>
      <title>Re: Taskbar Icon Badge</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758782#M17696</link>
      <description>&lt;P&gt;Screenshot&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Task Bar.jpg" style="width: 800px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/44896iB630A96C31B1D7A7/image-size/large?v=v2&amp;amp;px=999" role="button" title="Task Bar.jpg" alt="Task Bar.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 20 Mar 2024 20:23:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758782#M17696</guid>
      <dc:creator>hpeabody</dc:creator>
      <dc:date>2024-03-20T20:23:51Z</dc:date>
    </item>
    <item>
      <title>Re: Taskbar Icon Badge</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758788#M17697</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1733292"&gt;@hpeabody&lt;/a&gt;, in this case, can I send you an email, in order for us to have a closer look into this?&lt;/P&gt;</description>
      <pubDate>Wed, 20 Mar 2024 20:26:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758788#M17697</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-03-20T20:26:14Z</dc:date>
    </item>
    <item>
      <title>Re: Taskbar Icon Badge</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758789#M17698</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1148275"&gt;@Megan&lt;/a&gt;&amp;nbsp; Yes, that's fine&lt;/P&gt;</description>
      <pubDate>Wed, 20 Mar 2024 20:30:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758789#M17698</guid>
      <dc:creator>hpeabody</dc:creator>
      <dc:date>2024-03-20T20:30:47Z</dc:date>
    </item>
    <item>
      <title>Re: Taskbar Icon Badge</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758816#M17701</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1733292"&gt;@hpeabody&lt;/a&gt;&lt;/SPAN&gt;, I just sent you an email, I'll see you there!&lt;/P&gt;</description>
      <pubDate>Wed, 20 Mar 2024 22:36:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758816#M17701</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-03-20T22:36:28Z</dc:date>
    </item>
    <item>
      <title>Re: Taskbar Icon Badge</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758822#M17702</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1148275"&gt;@Megan&lt;/a&gt;&amp;nbsp; I just responded to your email&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 20 Mar 2024 23:12:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/758822#M17702</guid>
      <dc:creator>hpeabody</dc:creator>
      <dc:date>2024-03-20T23:12:48Z</dc:date>
    </item>
    <item>
      <title>Re: Taskbar Icon Badge</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/759439#M17763</link>
      <description>&lt;P&gt;Hi Jay&amp;nbsp; The red notification badge has gone now.&amp;nbsp; I did click Sync history and Activity and this might have got rid of it? Thank you.&lt;/P&gt;</description>
      <pubDate>Sat, 23 Mar 2024 08:20:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/759439#M17763</guid>
      <dc:creator>JayneK</dc:creator>
      <dc:date>2024-03-23T08:20:08Z</dc:date>
    </item>
    <item>
      <title>Re: Taskbar Icon Badge</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/759472#M17769</link>
      <description>&lt;P&gt;Wow!&amp;nbsp; That worked for me too.&amp;nbsp; It was merely a matter of clicking on "show me how"&amp;nbsp; I did nothing other than click on that under Sync History and Activity.&amp;nbsp; Who would have ever thought that was the answer.&amp;nbsp; Yes, the red notification badge is gone!&amp;nbsp; Dropbox needs to be more clear about what the "notification" is.&amp;nbsp; Thank you Jayne for discovering the fix.&lt;/P&gt;</description>
      <pubDate>Sat, 23 Mar 2024 14:37:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/759472#M17769</guid>
      <dc:creator>hpeabody</dc:creator>
      <dc:date>2024-03-23T14:37:50Z</dc:date>
    </item>
    <item>
      <title>red Circle on DropBox icon on desktop</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/759945#M17795</link>
      <description>&lt;P&gt;It refuses to go away. DropBox is so intrusive and keeps trying to get involved in one's life. It's a drag. The red circle on my DropBox icon is asking me to upgrade, which I have already done and yet the red circle stays in place. DropBox need &amp;nbsp;proper software designers on board.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 26 Mar 2024 14:03:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/759945#M17795</guid>
      <dc:creator>Hughmoz</dc:creator>
      <dc:date>2024-03-26T14:03:37Z</dc:date>
    </item>
    <item>
      <title>Re: red Circle on DropBox icon on desktop</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/759967#M17796</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1273906"&gt;@Hughmoz&lt;/a&gt;&lt;/SPAN&gt;, I moved your post to a thread about the same issue.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you try the solution there and let us know if it helped?&lt;/P&gt;</description>
      <pubDate>Tue, 26 Mar 2024 15:32:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/759967#M17796</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-03-26T15:32:45Z</dc:date>
    </item>
    <item>
      <title>Re: The red notification showing on the icon isn't going away</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/766741#M18054</link>
      <description>&lt;P&gt;yes, I have the same problem.&lt;/P&gt;&lt;P&gt;This icon in the system tray with a warning probably indicates that there is a message somewhere. But there is no notification anywhere in the Dropbox app. Moreover, the icon does not function properly either; Synchronization works but is not indicated with the blue circle. Can anyone help me with a solution? Thanks in advance, Wim&lt;/P&gt;</description>
      <pubDate>Sat, 27 Apr 2024 19:42:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/766741#M18054</guid>
      <dc:creator>Wilhelmus</dc:creator>
      <dc:date>2024-04-27T19:42:21Z</dc:date>
    </item>
    <item>
      <title>Re: The red notification showing on the icon isn't going away</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/766746#M18055</link>
      <description>&lt;P&gt;Here was my resolution&lt;/P&gt;&lt;P&gt;Wow! That worked for me too. It was merely a matter of clicking on "show me how" I did nothing other than click on that under Sync History and Activity. Who would have ever thought that was the answer. Yes, the red notification badge is gone! Dropbox needs to be more clear about what the "notification" is. Thank you Jayne for discovering the fix.&lt;/P&gt;</description>
      <pubDate>Sat, 27 Apr 2024 20:24:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/766746#M18055</guid>
      <dc:creator>hpeabody</dc:creator>
      <dc:date>2024-04-27T20:24:20Z</dc:date>
    </item>
    <item>
      <title>Re: The red notification showing on the icon isn't going away</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/766941#M18060</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1817461"&gt;@Wilhelmus&lt;/a&gt;, have you tried this &lt;A href="https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/759472/highlight/true#M17769" target="_blank"&gt;suggestion&lt;/A&gt; and you still can’t see what the notification is for on your desktop app?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, what do you mean when saying that syncing works, but it’s not indicated by the blue circle? Can you send me a screenshot of what you see?&lt;/P&gt;</description>
      <pubDate>Mon, 29 Apr 2024 15:28:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/The-red-notification-showing-on-the-icon-isn-t-going-away/m-p/766941#M18060</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2024-04-29T15:28:18Z</dc:date>
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