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  <channel>
    <title>topic My laptop doesn't show up in my connected devices list, even though it's syncing files in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/763669#M17929</link>
    <description>&lt;P&gt;Having trouble with dropbox not seeing a device. As in, if you go to settings and then click Security - you scroll down and it shows your device list and the devices that have been removed from list. Details:&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;-- I can have 3 active devices, presently shows only 2 listed&lt;/P&gt;
&lt;P&gt;-- Have ended all dropbox tasks multiple times, have restarted laptop&lt;/P&gt;
&lt;P&gt;-- Have quit dropbox in taskbar tray&lt;/P&gt;
&lt;P&gt;-- Have reinstalled dropbox multiple times&lt;/P&gt;
&lt;P&gt;-- I know dropbox is working with this particular laptop bc I've created "test" documents and saved them on laptop local dropbox file explorer - which then sync up to online files immediately&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Because dropbox isn't seeing this laptop, I can't use backups. When I try to created a backup, it shows my old PC as the only option for the backup -- I can't choose my laptop bc it doesn't see it.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Any ideas?&lt;/P&gt;</description>
    <pubDate>Fri, 12 Apr 2024 18:07:38 GMT</pubDate>
    <dc:creator>annml</dc:creator>
    <dc:date>2024-04-12T18:07:38Z</dc:date>
    <item>
      <title>My laptop doesn't show up in my connected devices list, even though it's syncing files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/763669#M17929</link>
      <description>&lt;P&gt;Having trouble with dropbox not seeing a device. As in, if you go to settings and then click Security - you scroll down and it shows your device list and the devices that have been removed from list. Details:&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;-- I can have 3 active devices, presently shows only 2 listed&lt;/P&gt;
&lt;P&gt;-- Have ended all dropbox tasks multiple times, have restarted laptop&lt;/P&gt;
&lt;P&gt;-- Have quit dropbox in taskbar tray&lt;/P&gt;
&lt;P&gt;-- Have reinstalled dropbox multiple times&lt;/P&gt;
&lt;P&gt;-- I know dropbox is working with this particular laptop bc I've created "test" documents and saved them on laptop local dropbox file explorer - which then sync up to online files immediately&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Because dropbox isn't seeing this laptop, I can't use backups. When I try to created a backup, it shows my old PC as the only option for the backup -- I can't choose my laptop bc it doesn't see it.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Any ideas?&lt;/P&gt;</description>
      <pubDate>Fri, 12 Apr 2024 18:07:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/763669#M17929</guid>
      <dc:creator>annml</dc:creator>
      <dc:date>2024-04-12T18:07:38Z</dc:date>
    </item>
    <item>
      <title>Re: My laptop doesn't show up in my connected devices list, even though it's syncing files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/763677#M17930</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1823936"&gt;@annml&lt;/a&gt;&lt;/SPAN&gt;, thanks for reaching out to us.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This is a quite strange issue indeed, but let's see what we can find.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Just to confirm, is the Dropbox app linked to the same Dropbox account as your browser?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You'll find the email address of the linked account in the "account" tab in your Dropbox &lt;A href="https://help.dropbox.com/account-settings/view-preferences" target="_blank"&gt;preferences&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, if you go to the "backups" tab in the preferences, do you see an option to enable backup?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If not, what do you see instead?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know and we'll go from there.&lt;/P&gt;</description>
      <pubDate>Fri, 12 Apr 2024 18:11:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/763677#M17930</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-04-12T18:11:07Z</dc:date>
    </item>
    <item>
      <title>Re: My laptop doesn't show up in my connected devices list, even though it's syncing files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/763684#M17931</link>
      <description>&lt;P&gt;Hi Hannah - thanks so much for replying!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;-- Yes same account on browser vs app&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;-- When I look at preferences, I see "This PC" and then to the far right I see "manage backups". If I click on that, I eventually get to a "get started" button -- clicking that brings me to a window where I can "choose files" and I can select "more". When I go to select the files, it lists the name of my old desktop. I don't have an option to select files from the new laptop I'm on.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;-- I don't see "enable backup" anywhere.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;-- And just checked again on browser -- if I click Security and scroll down, it sees only my phone and my old PC&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;-- Also tried a suggestion from my phone's dropbox app - it said go to dropbox.com/connect. I tried that using the laptop that I want to connect to but it was still not listed in devices after I tried that&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Fri, 12 Apr 2024 19:21:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/763684#M17931</guid>
      <dc:creator>annml</dc:creator>
      <dc:date>2024-04-12T19:21:18Z</dc:date>
    </item>
    <item>
      <title>Re: My laptop doesn't show up in my connected devices list, even though it's syncing files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/763713#M17932</link>
      <description>&lt;P&gt;Thanks for the update, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1823936"&gt;@annml&lt;/a&gt;&lt;/SPAN&gt;, can you test something for me?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Add a test file to your Dropbox folder, allow it to sync and then go to your account online and check the &lt;A href="https://help.dropbox.com/delete-restore/version-history-overview" target="_blank"&gt;version history&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;It should show you the name of the device the file was added from, so let me know what you see there.&lt;/P&gt;</description>
      <pubDate>Fri, 12 Apr 2024 23:03:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/763713#M17932</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-04-12T23:03:38Z</dc:date>
    </item>
    <item>
      <title>Re: My laptop doesn't show up in my connected devices list, even though it's syncing files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/763720#M17933</link>
      <description>&lt;P&gt;It was the same result as my prior test -- it uploads from new laptop and I can immediately see it online and on my phone, so I know it's working. The version history said "desktop" and when I hovered over that it said "annml" which is the name of my laptop. It's so strange. Another oddity is that I don't see any dropbox icons next to my dropbox files on laptop. Yet, it appears to be working.&lt;/P&gt;</description>
      <pubDate>Sat, 13 Apr 2024 00:55:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/763720#M17933</guid>
      <dc:creator>annml</dc:creator>
      <dc:date>2024-04-13T00:55:41Z</dc:date>
    </item>
    <item>
      <title>Re: My laptop doesn't show up in my connected devices list, even though it's syncing files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/763806#M17935</link>
      <description>&lt;P&gt;Sorry to have so many issues but here's another thing. When I click backup button, it goes to the folder selection window -- but when I expand those options there is no option for me to choose to backup Dropbox, it's not one of the selections. I'm so confused.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Also not even sure the dropbox for desktop ever really installed. I've installed it several times but nothing looks like the screenshot tutorials. The 2 things I have available are the dropbox file explorer and the icon found in the tray. Is that normal?&lt;/P&gt;</description>
      <pubDate>Sat, 13 Apr 2024 19:46:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/763806#M17935</guid>
      <dc:creator>annml</dc:creator>
      <dc:date>2024-04-13T19:46:31Z</dc:date>
    </item>
    <item>
      <title>Re: My laptop doesn't show up in my connected devices list, even though it's syncing files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/763910#M17945</link>
      <description>&lt;P&gt;Today I uninstalled and re-installed dropbox and I think my desktop app seems better, but when I hit backup I still can't choose my dropbox folder to backup.&lt;/P&gt;</description>
      <pubDate>Sun, 14 Apr 2024 18:23:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/763910#M17945</guid>
      <dc:creator>annml</dc:creator>
      <dc:date>2024-04-14T18:23:21Z</dc:date>
    </item>
    <item>
      <title>Re: My laptop doesn't show up in my connected devices list, even though it's syncing files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764184#M17960</link>
      <description>&lt;P&gt;Thanks for the additional info here, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1823936"&gt;@annml&lt;/a&gt;&lt;/SPAN&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'm glad things now seem better after reinstalling the Dropbox app, but would you mind clarifying what you mean by "choose my Dropbox folder to back up"?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you trying to back up your folders to Dropbox or back up the Dropbox folder itself somehow?&lt;/P&gt;</description>
      <pubDate>Mon, 15 Apr 2024 21:51:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764184#M17960</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-04-15T21:51:04Z</dc:date>
    </item>
    <item>
      <title>Re: My laptop doesn't show up in my connected devices list, even though it's syncing files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764425#M17966</link>
      <description>&lt;P&gt;Hopefully I can explain this better.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;-- I believe my files are syncing correctly -- although I still don't see any dropbox icons next to the folders I'm syncing -- any thoughts as to why?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;-- As far as backup vs syncing:&amp;nbsp; Maybe Dropbox "backup" feature isn't a true backup, maybe I'm misunderstanding this feature. When I hit "manage backups" on desktop app, it eventually brings me to a window where I can select which folders to backup (vs just sync) -- there is no option for me to select my dropbox folder as part of that backup. The only options are music, pics, documents (empty), desktop, downloads, one drive etcetera.&amp;nbsp; I want to also backup my dropbox folder (not just sync).&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Does that make sense? Thank you Hannah!&lt;/P&gt;</description>
      <pubDate>Tue, 16 Apr 2024 17:12:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764425#M17966</guid>
      <dc:creator>annml</dc:creator>
      <dc:date>2024-04-16T17:12:14Z</dc:date>
    </item>
    <item>
      <title>Re: My laptop doesn't show up in my connected devices list, even though it's syncing files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764461#M17968</link>
      <description>&lt;P&gt;Thanks for clarifying, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1823936"&gt;@annml&lt;/a&gt;&lt;/SPAN&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Unfortunately, this is not really possible.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can back things up to Dropbox with Dropbox backup, but you can't back up the Dropbox folder; whatever's in your Dropbox folder and is synced to your account online as well, is already saved to our servers, that's why you can restore files that you delete.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you'd like to back up the Dropbox folder itself, you could make a copy, which you can save to a different location on your computer or an external drive, but it won't be a live, two-way backup, just a simple copy for safe-keeping.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I hope this helps!&lt;/P&gt;</description>
      <pubDate>Tue, 16 Apr 2024 19:28:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764461#M17968</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-04-16T19:28:56Z</dc:date>
    </item>
    <item>
      <title>Re: My laptop doesn't show up in my connected devices list, even though it's syncing files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764468#M17969</link>
      <description>Thank you Hannah that’s helpful! Just 2 final things:&lt;BR /&gt;&lt;BR /&gt;— the backup does have “Documents” as a folder choice to backup. So if I move my Dropbox under Documents, is that a way to both sync and backup? If no, I understand I still have sync.&lt;BR /&gt;&lt;BR /&gt;— I don’t have any Dropbox icons next to my synced files on my computer, why wouldn’t they be there and how can I fix that?&lt;BR /&gt;&lt;BR /&gt;Thank you so much!</description>
      <pubDate>Tue, 16 Apr 2024 20:00:19 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764468#M17969</guid>
      <dc:creator>annml</dc:creator>
      <dc:date>2024-04-16T20:00:19Z</dc:date>
    </item>
    <item>
      <title>Re: My laptop doesn't show up in my connected devices list, even though it's syncing files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764484#M17970</link>
      <description>&lt;P&gt;Happy to clarify, &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1823936"&gt;@annml&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;So, I'm afraid moving the Dropbox folder to the Documents folder, won't allow you to back the Dropbox folder up.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;The Dropbox folder is what you use to sync and back up files to your Dropbox account; so you can't really back that location up, unfortunately.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;About your sync icons, would you mind hovering over the small Dropbox icon in your &lt;A href="https://help.dropbox.com/installs/system-tray-menu-bar" target="_blank"&gt;system tray&lt;/A&gt; and let me know the sync status and version of the app?&lt;/P&gt;</description>
      <pubDate>Tue, 16 Apr 2024 22:11:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764484#M17970</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-04-16T22:11:14Z</dc:date>
    </item>
    <item>
      <title>Re: My laptop doesn't show up in my connected devices list, even though it's syncing files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764490#M17972</link>
      <description>&lt;P&gt;Hovering over the icon says - 197.4.7571&lt;/P&gt;</description>
      <pubDate>Tue, 16 Apr 2024 22:31:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764490#M17972</guid>
      <dc:creator>annml</dc:creator>
      <dc:date>2024-04-16T22:31:06Z</dc:date>
    </item>
    <item>
      <title>Re: My laptop doesn't show up in my connected devices list, even though it's syncing files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764494#M17973</link>
      <description>&lt;P&gt;Thanks! It should also tell you the sync status of the app, e.g. "up to date", "syncing..", etc.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;What is it in your case?&lt;/P&gt;</description>
      <pubDate>Tue, 16 Apr 2024 22:59:22 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764494#M17973</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-04-16T22:59:22Z</dc:date>
    </item>
    <item>
      <title>Re: My laptop doesn't show up in my connected devices list, even though it's syncing files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764505#M17975</link>
      <description>&lt;P&gt;Apologies - I forgot to also state it says "up to date".&amp;nbsp; And I've tested all formats - desktop, web, phone -- and if I make a change, the change is immediately reflected in each format.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;So since all seems to be working well,&amp;nbsp; maybe I should just forget about the missing icons (ie checkmarks, sync icons etc)..?&lt;/P&gt;</description>
      <pubDate>Wed, 17 Apr 2024 00:00:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764505#M17975</guid>
      <dc:creator>annml</dc:creator>
      <dc:date>2024-04-17T00:00:05Z</dc:date>
    </item>
    <item>
      <title>Re: My laptop doesn't show up in my connected devices list, even though it's syncing files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764547#M17976</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1823936"&gt;@annml&lt;/a&gt;&lt;/SPAN&gt;, I hope you don't mind me chiming in here!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;It might sound trivial, but in regards to the icons of your files/folders, have you tried restarting your device at all?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Would you mind sending us over a couple of screenshots of the missing icons, in order for us to have a clear view? &amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 17 Apr 2024 07:23:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764547#M17976</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-04-17T07:23:50Z</dc:date>
    </item>
    <item>
      <title>Re: My laptop doesn't show up in my connected devices list, even though it's syncing files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764690#M17979</link>
      <description>&lt;P&gt;I just restarted and it's the same. Also, dropbox disappeard from my tray so had to open manually - is that normal? Screenshot below - no sync icons.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="annml_0-1713377056386.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/45549i8375577B43151E83/image-size/medium?v=v2&amp;amp;px=400" role="button" title="annml_0-1713377056386.png" alt="annml_0-1713377056386.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 17 Apr 2024 18:04:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764690#M17979</guid>
      <dc:creator>annml</dc:creator>
      <dc:date>2024-04-17T18:04:40Z</dc:date>
    </item>
    <item>
      <title>Re: My laptop doesn't show up in my connected devices list, even though it's syncing files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764715#M17980</link>
      <description>&lt;P&gt;Hi from me as well, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1823936"&gt;@annml&lt;/a&gt;. When saying you had to restart manually, did you go to your Start menu and relaunched the Dropbox app from your Programs? If yes, do you see the Dropbox icon again in your system tray now?&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Other than that, did you have any recent OS updates, right before the syncing icons disappeared from the Dropbox folder?&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If not, I'd like you to give these &lt;A href="https://www.dropboxforum.com/t5/Delete-edit-and-organize/A-certain-icon-overlay-doesn-t-work-in-Windows/m-p/425324/highlight/true#M16740" target="_blank"&gt;steps&lt;/A&gt; a go and let me know if they help.&lt;/P&gt;</description>
      <pubDate>Wed, 17 Apr 2024 20:19:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764715#M17980</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2024-04-17T20:19:50Z</dc:date>
    </item>
    <item>
      <title>Re: My laptop doesn't show up in my connected devices list, even though it's syncing files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764740#M17981</link>
      <description>&lt;P&gt;Hi Nancy - yes, I had to relaunch the dropbox to get it back to the system tray - and yes it's there now.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I might have fixed it using the link with the overlay info - but I don't want to speak too soon. I'm letting things sync (I think!) so I'll come back after double checking some things.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks Nancy!&lt;/P&gt;</description>
      <pubDate>Wed, 17 Apr 2024 21:53:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764740#M17981</guid>
      <dc:creator>annml</dc:creator>
      <dc:date>2024-04-17T21:53:20Z</dc:date>
    </item>
    <item>
      <title>Re: My laptop doesn't show up in my connected devices list, even though it's syncing files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764747#M17982</link>
      <description>&lt;P&gt;Glad to hear that! Fingers crossed the issue’s resolved now.&lt;/P&gt;</description>
      <pubDate>Wed, 17 Apr 2024 23:02:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/My-laptop-doesn-t-show-up-in-my-connected-devices-list-even/m-p/764747#M17982</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2024-04-17T23:02:37Z</dc:date>
    </item>
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