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  <channel>
    <title>topic Re: I'm getting emails saying &amp;quot;Your Team files haven’t synced since...&amp;quot; after I downgraded in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769244#M18131</link>
    <description>&lt;P&gt;I downgraded the account from Teams to Basic several weeks ago and have received these emails about every 4 or 5 days since. There should be no Teams activity for this account. I have even deleted all the files that were generated while using the trial Teams version.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;All data uploaded since has been synced with the local app with no problems. Everything works as expected except that I am receiving these emails recurringly.&lt;/P&gt;</description>
    <pubDate>Wed, 08 May 2024 13:47:32 GMT</pubDate>
    <dc:creator>nottinghamp</dc:creator>
    <dc:date>2024-05-08T13:47:32Z</dc:date>
    <item>
      <title>I'm getting emails saying "Your Team files haven’t synced since..." after I downgraded</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769083#M18124</link>
      <description>&lt;P&gt;I downgraded my Teams account trial to Basic bit I keep getting emails that "Your Team files haven’t synced since Apr 08 2024". I cannot access the management link in that email. I would like to stop getting that message but cannot get to any of the links contained in it.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Paul&lt;/P&gt;</description>
      <pubDate>Tue, 07 May 2024 22:31:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769083#M18124</guid>
      <dc:creator>nottinghamp</dc:creator>
      <dc:date>2024-05-07T22:31:23Z</dc:date>
    </item>
    <item>
      <title>Re: I'm getting emails saying "Your Team files haven’t synced since..." after I downgraded</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769105#M18125</link>
      <description>&lt;P&gt;Hi &lt;SPAN&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1834684"&gt;@nottinghamp&lt;/a&gt;&lt;/SPAN&gt;, thanks for messaging the Community!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Just to check, are you certain that this is the exact same email as the one for your personal account, and not under another email address?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you attach a screenshot showing the &lt;A href="https://www.dropbox.com/account/plan" target="_blank" rel="noopener"&gt;current plan&lt;/A&gt; on your account, along with a screenshot of one of those emails (while hiding any personal names)?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Wed, 08 May 2024 13:19:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769105#M18125</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-05-08T13:19:06Z</dc:date>
    </item>
    <item>
      <title>Re: I'm getting emails saying "Your Team files haven’t synced since..." after I downgraded</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769229#M18129</link>
      <description>&lt;P&gt;The email:&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Untitled.jpg" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/45986iCD87F45214B6D8C5/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Untitled.jpg" alt="Untitled.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;Account pages: &lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Untitled2.jpg" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/45984i0A9F544B5870B0BF/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Untitled2.jpg" alt="Untitled2.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt; &lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Untitled3.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/45987i659E266239CF4C93/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Untitled3.png" alt="Untitled3.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt; &lt;/P&gt;</description>
      <pubDate>Wed, 08 May 2024 13:06:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769229#M18129</guid>
      <dc:creator>nottinghamp</dc:creator>
      <dc:date>2024-05-08T13:06:32Z</dc:date>
    </item>
    <item>
      <title>Re: I'm getting emails saying "Your Team files haven’t synced since..." after I downgraded</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769235#M18130</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1834684"&gt;@nottinghamp&lt;/a&gt;&lt;/SPAN&gt;, I appreciate all the information that you have provided my way.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Was this the first time you got this message, or have you received any similar ones?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Quota-wise, it seems you still have some unused space and the account isn't full. One more thing: is it possible that you uploaded content using the desktop app, and it's trying to sync those changes at the moment?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Feel free to check the app's current &lt;A href="https://help.dropbox.com/sync/check-sync-status" target="_blank"&gt;syncing status&lt;/A&gt;, and let me know.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 08 May 2024 13:23:11 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769235#M18130</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-05-08T13:23:11Z</dc:date>
    </item>
    <item>
      <title>Re: I'm getting emails saying "Your Team files haven’t synced since..." after I downgraded</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769244#M18131</link>
      <description>&lt;P&gt;I downgraded the account from Teams to Basic several weeks ago and have received these emails about every 4 or 5 days since. There should be no Teams activity for this account. I have even deleted all the files that were generated while using the trial Teams version.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;All data uploaded since has been synced with the local app with no problems. Everything works as expected except that I am receiving these emails recurringly.&lt;/P&gt;</description>
      <pubDate>Wed, 08 May 2024 13:47:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769244#M18131</guid>
      <dc:creator>nottinghamp</dc:creator>
      <dc:date>2024-05-08T13:47:32Z</dc:date>
    </item>
    <item>
      <title>Re: I'm getting emails saying "Your Team files haven’t synced since..." after I downgraded</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769262#M18133</link>
      <description>&lt;P&gt;I see, thanks for the heads up &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1834684"&gt;@nottinghamp&lt;/a&gt;&lt;/SPAN&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can I send you an email, in order for us to have a closer look into this?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 08 May 2024 14:56:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769262#M18133</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-05-08T14:56:20Z</dc:date>
    </item>
    <item>
      <title>Re: I'm getting emails saying "Your Team files haven’t synced since..." after I downgraded</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769265#M18134</link>
      <description>&lt;P&gt;You may.&lt;/P&gt;</description>
      <pubDate>Wed, 08 May 2024 14:59:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769265#M18134</guid>
      <dc:creator>nottinghamp</dc:creator>
      <dc:date>2024-05-08T14:59:13Z</dc:date>
    </item>
    <item>
      <title>Re: I'm getting emails saying "Your Team files haven’t synced since..." after I downgraded</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769268#M18135</link>
      <description>&lt;P&gt;Just did &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1834684"&gt;@nottinghamp&lt;/a&gt;&lt;/SPAN&gt;, I'll see you there!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Cheers!&lt;/P&gt;</description>
      <pubDate>Wed, 08 May 2024 15:03:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769268#M18135</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-05-08T15:03:40Z</dc:date>
    </item>
    <item>
      <title>Re: I'm getting emails saying "Your Team files haven’t synced since..." after I downgraded</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769270#M18136</link>
      <description>&lt;P&gt;OK, I got your email. I got an error that I could not respond to&amp;nbsp;'Dropbox Support'&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 08 May 2024 15:08:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769270#M18136</guid>
      <dc:creator>nottinghamp</dc:creator>
      <dc:date>2024-05-08T15:08:58Z</dc:date>
    </item>
    <item>
      <title>Re: I'm getting emails saying "Your Team files haven’t synced since..." after I downgraded</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769271#M18137</link>
      <description>&lt;P&gt;An FYI, this is a forwarding email address for delivery of attachments automatically and to keep my regular email anonymous&lt;/P&gt;</description>
      <pubDate>Wed, 08 May 2024 15:10:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769271#M18137</guid>
      <dc:creator>nottinghamp</dc:creator>
      <dc:date>2024-05-08T15:10:21Z</dc:date>
    </item>
    <item>
      <title>Re: I'm getting emails saying "Your Team files haven’t synced since..." after I downgraded</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769283#M18138</link>
      <description>&lt;P&gt;Never mind, I found an acceptable workaround by changing the email so an address that I don't otherwise care about.&lt;/P&gt;</description>
      <pubDate>Wed, 08 May 2024 16:07:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769283#M18138</guid>
      <dc:creator>nottinghamp</dc:creator>
      <dc:date>2024-05-08T16:07:21Z</dc:date>
    </item>
    <item>
      <title>Re: I'm getting emails saying "Your Team files haven’t synced since..." after I downgraded</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769288#M18139</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1834684"&gt;@nottinghamp&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;, awesome, I just received your message.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'll get back to you as soon as possible!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 08 May 2024 16:22:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-m-getting-emails-saying-quot-Your-Team-files-haven-t-synced/m-p/769288#M18139</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-05-08T16:22:18Z</dc:date>
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