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    <title>topic Re: I installed Dropbox on a new device and I can't find my files in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/779249#M18502</link>
    <description>&lt;P&gt;Hello and welcome, this account is as it was with the information. If you like, I will send you the password and you can open it and see and try. I don’t mind.&lt;/P&gt;</description>
    <pubDate>Tue, 25 Jun 2024 11:17:13 GMT</pubDate>
    <dc:creator>Mohamed ali</dc:creator>
    <dc:date>2024-06-25T11:17:13Z</dc:date>
    <item>
      <title>I installed Dropbox on a new device and I can't find my files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/778526#M18465</link>
      <description>&lt;P&gt;I changed the device and when I downloaded the program again, the data and images did not appear. Please help recover my data&lt;/P&gt;</description>
      <pubDate>Thu, 20 Jun 2024 18:34:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/778526#M18465</guid>
      <dc:creator>Mohamed ali</dc:creator>
      <dc:date>2024-06-20T18:34:31Z</dc:date>
    </item>
    <item>
      <title>Re: I installed Dropbox on a new device and I can't find my files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/778540#M18466</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1848792"&gt;@Mohamed ali&lt;/a&gt;&lt;/SPAN&gt;, thanks for reaching out to the Dropbox Community.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Is it possible that when you signed in to the Dropbox app, you signed in to a different account?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;That's the first thing I would suggest looking at.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If that's not the case, what do you see in your &lt;A href="https://www.dropbox.com/events" target="_blank"&gt;events&lt;/A&gt; page or your &lt;A href="https://www.dropbox.com/deleted_files" target="_blank"&gt;deleted files&lt;/A&gt; page? Can you see your files?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know.&lt;/P&gt;</description>
      <pubDate>Thu, 20 Jun 2024 18:36:42 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/778540#M18466</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-06-20T18:36:42Z</dc:date>
    </item>
    <item>
      <title>Re: I installed Dropbox on a new device and I can't find my files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/778806#M18475</link>
      <description>&lt;P&gt;Welcome&lt;BR /&gt;If I logged into another account and did not find some old photos, I only found 2 photos&lt;BR /&gt;Please try to help me return the photos of my mother and family that I could not access&lt;/P&gt;</description>
      <pubDate>Sat, 22 Jun 2024 13:32:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/778806#M18475</guid>
      <dc:creator>Mohamed ali</dc:creator>
      <dc:date>2024-06-22T13:32:58Z</dc:date>
    </item>
    <item>
      <title>Re: I installed Dropbox on a new device and I can't find my files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/778927#M18477</link>
      <description>&lt;P&gt;I AM WATING&lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@96BDC0194935973C95B55C70BF23B118/emoticons/1f60e.png" alt=":smiling_face_with_sunglasses:" title=":smiling_face_with_sunglasses:" /&gt;&lt;/P&gt;</description>
      <pubDate>Sun, 23 Jun 2024 16:59:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/778927#M18477</guid>
      <dc:creator>Mohamed ali</dc:creator>
      <dc:date>2024-06-23T16:59:47Z</dc:date>
    </item>
    <item>
      <title>Re: I installed Dropbox on a new device and I can't find my files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/778985#M18478</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1848792"&gt;@Mohamed ali&lt;/a&gt;&lt;/SPAN&gt;, did you have the chance to preview the pages my colleague, Hannah provided?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If so, would you mind specifying what you see there?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 24 Jun 2024 08:29:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/778985#M18478</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-06-24T08:29:34Z</dc:date>
    </item>
    <item>
      <title>Re: I installed Dropbox on a new device and I can't find my files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/779033#M18479</link>
      <description>&lt;P&gt;Yes there is nothing&lt;/P&gt;</description>
      <pubDate>Mon, 24 Jun 2024 11:01:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/779033#M18479</guid>
      <dc:creator>Mohamed ali</dc:creator>
      <dc:date>2024-06-24T11:01:15Z</dc:date>
    </item>
    <item>
      <title>Re: I installed Dropbox on a new device and I can't find my files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/779034#M18480</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1848792"&gt;@Mohamed ali&lt;/a&gt;&lt;/SPAN&gt;, if you weren't able to locate any content in these pages, that means that the content was either deleted a long time ago, or that it's a new account.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'm leaning towards the latest option. Would you mind checking for any alternative email addresses that you might own, to check if your files are present on a different Dropbox account?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 24 Jun 2024 11:03:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/779034#M18480</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-06-24T11:03:26Z</dc:date>
    </item>
    <item>
      <title>Re: I installed Dropbox on a new device and I can't find my files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/779249#M18502</link>
      <description>&lt;P&gt;Hello and welcome, this account is as it was with the information. If you like, I will send you the password and you can open it and see and try. I don’t mind.&lt;/P&gt;</description>
      <pubDate>Tue, 25 Jun 2024 11:17:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/779249#M18502</guid>
      <dc:creator>Mohamed ali</dc:creator>
      <dc:date>2024-06-25T11:17:13Z</dc:date>
    </item>
    <item>
      <title>Re: I installed Dropbox on a new device and I can't find my files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/779256#M18504</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1848792"&gt;@Mohamed ali&lt;/a&gt;&lt;/SPAN&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;How did you upload the content to your account? Did you use our website, desktop or mobile app?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, when was the last time you saw your content &lt;A href="https://www.dropbox.com/home" target="_blank"&gt;online&lt;/A&gt;?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 25 Jun 2024 11:58:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/779256#M18504</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-06-25T11:58:34Z</dc:date>
    </item>
    <item>
      <title>Re: I installed Dropbox on a new device and I can't find my files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/779263#M18505</link>
      <description>&lt;P&gt;I have old data on my phone that I saved, and the last time I saw my data was several months ago before I changed the phone.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 25 Jun 2024 13:37:00 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/779263#M18505</guid>
      <dc:creator>Mohamed ali</dc:creator>
      <dc:date>2024-06-25T13:37:00Z</dc:date>
    </item>
    <item>
      <title>Re: I installed Dropbox on a new device and I can't find my files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/779273#M18506</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1848792"&gt;@Mohamed ali&lt;/a&gt;&lt;/SPAN&gt; - would you mind clarifying how you uploaded the files in the first place and if you were able to see them on the website back then?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 25 Jun 2024 14:05:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/779273#M18506</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-06-25T14:05:15Z</dc:date>
    </item>
    <item>
      <title>Re: I installed Dropbox on a new device and I can't find my files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/779309#M18508</link>
      <description>&lt;P&gt;The files and their looks are from more than three years ago and they are found on you. Where have you gone? I feel bored. If you are not working to help, do not bother me with you.&lt;/P&gt;</description>
      <pubDate>Tue, 25 Jun 2024 16:59:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/779309#M18508</guid>
      <dc:creator>Mohamed ali</dc:creator>
      <dc:date>2024-06-25T16:59:45Z</dc:date>
    </item>
    <item>
      <title>Re: I installed Dropbox on a new device and I can't find my files</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/779326#M18509</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1848792"&gt;@Mohamed ali&lt;/a&gt;&lt;/SPAN&gt;, if you login to your account on dropbox.com, do you see your files?&lt;/P&gt;</description>
      <pubDate>Tue, 25 Jun 2024 18:58:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/I-installed-Dropbox-on-a-new-device-and-I-can-t-find-my-files/m-p/779326#M18509</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-06-25T18:58:40Z</dc:date>
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