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    <title>topic Re: Not getting six-digit security code emails in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-getting-six-digit-security-code-emails/m-p/705570#M10221</link>
    <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1734879"&gt;@ginger_willow&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Is the email for the other account using a private business domain, or a public email provider?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
    <pubDate>Fri, 11 Aug 2023 05:32:05 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2023-08-11T05:32:05Z</dc:date>
    <item>
      <title>Not getting six-digit security code emails</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-getting-six-digit-security-code-emails/m-p/705553#M10220</link>
      <description>&lt;P&gt;I am trying to log into my other Dropbox account, but I am not receiving the emails with the security code. I receive other emails sent to that address. I have added no-reply@dropbox.com to my contacts, I've checked my spam folder, and I've tried other browsers. Please advise. Thanks.&lt;/P&gt;</description>
      <pubDate>Fri, 11 Aug 2023 05:30:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-getting-six-digit-security-code-emails/m-p/705553#M10220</guid>
      <dc:creator>ginger_willow</dc:creator>
      <dc:date>2023-08-11T05:30:34Z</dc:date>
    </item>
    <item>
      <title>Re: Not getting six-digit security code emails</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-getting-six-digit-security-code-emails/m-p/705570#M10221</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1734879"&gt;@ginger_willow&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Is the email for the other account using a private business domain, or a public email provider?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Fri, 11 Aug 2023 05:32:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-getting-six-digit-security-code-emails/m-p/705570#M10221</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-08-11T05:32:05Z</dc:date>
    </item>
    <item>
      <title>Re: Not getting six-digit security code emails</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-getting-six-digit-security-code-emails/m-p/705576#M10224</link>
      <description>It's my private domain (that I access via Gmail).&lt;BR /&gt;&lt;BR /&gt;Thank you!</description>
      <pubDate>Fri, 11 Aug 2023 06:02:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-getting-six-digit-security-code-emails/m-p/705576#M10224</guid>
      <dc:creator>ginger_willow</dc:creator>
      <dc:date>2023-08-11T06:02:03Z</dc:date>
    </item>
    <item>
      <title>Re: Not getting six-digit security code emails</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-getting-six-digit-security-code-emails/m-p/705605#M10227</link>
      <description>&lt;P&gt;Is it possible that the domain itself is preventing emails from being sent to your inbox? Could you check to see if this is the case in the domain settings?&lt;/P&gt;</description>
      <pubDate>Fri, 11 Aug 2023 08:11:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-getting-six-digit-security-code-emails/m-p/705605#M10227</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-08-11T08:11:09Z</dc:date>
    </item>
    <item>
      <title>Re: Not getting six-digit security code emails</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-getting-six-digit-security-code-emails/m-p/705639#M10232</link>
      <description>&lt;P&gt;I can try to figure that out and check, but wouldn't that prevent me from receiving *all* emails sent to that address? Because I have tried both sending myself emails to that address from a different account and having other people send me emails to that address, and I receive those. It's only the ones from Dropbox that I don't get.&lt;/P&gt;</description>
      <pubDate>Fri, 11 Aug 2023 11:39:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-getting-six-digit-security-code-emails/m-p/705639#M10232</guid>
      <dc:creator>ginger_willow</dc:creator>
      <dc:date>2023-08-11T11:39:03Z</dc:date>
    </item>
    <item>
      <title>Re: Not getting six-digit security code emails</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-getting-six-digit-security-code-emails/m-p/705648#M10233</link>
      <description>&lt;P&gt;Thanks for the info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing &lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;this link&lt;/A&gt;.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;From there you should be able to contact support. Make sure to enter the same email you use to login to Dropbox.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 11 Aug 2023 11:48:27 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-getting-six-digit-security-code-emails/m-p/705648#M10233</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-08-11T11:48:27Z</dc:date>
    </item>
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