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  <channel>
    <title>topic Re: Can't login to my account as my email is deleted in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/706994#M10297</link>
    <description>&lt;P&gt;Hi Mr / Ms,&lt;BR /&gt;&lt;BR /&gt;I have a similar issue that my university email address has been deleted, so I can no long access to it and I don't have any devices connected. Would it be possible to help me add a new device to my Dropbox account so that I can get the 6-digit code in order to log into my Dropbox account? If you need, I can provide the proof of my yearly payment for Dropbox to verify I am the owner of my Dropbox account. Really appreciate your help! Looking forward to hearing from you soon! Thanks a lot!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Best,&lt;/P&gt;&lt;P&gt;Meredith&lt;/P&gt;</description>
    <pubDate>Thu, 17 Aug 2023 15:15:05 GMT</pubDate>
    <dc:creator>meredith616</dc:creator>
    <dc:date>2023-08-17T15:15:05Z</dc:date>
    <item>
      <title>Can't login to my account as my email is deleted</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/705004#M10173</link>
      <description>&lt;P&gt;Hey~guys I can’t login to my Dropbox account since my email account already deleted then how should I receive a verification code?&lt;/P&gt;</description>
      <pubDate>Wed, 09 Aug 2023 07:01:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/705004#M10173</guid>
      <dc:creator>Karl_1379</dc:creator>
      <dc:date>2023-08-09T07:01:41Z</dc:date>
    </item>
    <item>
      <title>Re: Can't login to my account as my email is deleted</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/705013#M10174</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1734253"&gt;@Karl_1379&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you able to recreate the same email address in order to login to your account?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Wed, 09 Aug 2023 07:02:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/705013#M10174</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-08-09T07:02:14Z</dc:date>
    </item>
    <item>
      <title>Re: Can't login to my account as my email is deleted</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/705385#M10208</link>
      <description>Can’t make it the same email address</description>
      <pubDate>Thu, 10 Aug 2023 16:22:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/705385#M10208</guid>
      <dc:creator>Karl_1379</dc:creator>
      <dc:date>2023-08-10T16:22:23Z</dc:date>
    </item>
    <item>
      <title>Re: Can't login to my account as my email is deleted</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/705386#M10209</link>
      <description>&lt;P&gt;Why can't the feature of logging in via phone number be added?&lt;/P&gt;</description>
      <pubDate>Thu, 10 Aug 2023 16:26:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/705386#M10209</guid>
      <dc:creator>arbehi</dc:creator>
      <dc:date>2023-08-10T16:26:32Z</dc:date>
    </item>
    <item>
      <title>Re: Can't login to my account as my email is deleted</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/705492#M10216</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1734253"&gt;@Karl_1379&lt;/a&gt;, sorry to jump in here!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Is there a chance that you might have a connected device? That way you should be able to download your files from there, and create a new account.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 10 Aug 2023 22:17:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/705492#M10216</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-08-10T22:17:40Z</dc:date>
    </item>
    <item>
      <title>Re: Can't login to my account as my email is deleted</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/706042#M10255</link>
      <description>&lt;P&gt;I also have a similar issue with my account.&amp;nbsp; Not able to log in to my Dropbox account with a deleted email account. It was all smooth until the latest update where we now have to enter the security code&amp;nbsp;otherwise we have no other options like an sms authentication or any other alternate solution to gain access back to our storage account. I neither have access to my Gmail account nor do I have access to the codes sent by Dropbox.&lt;/P&gt;</description>
      <pubDate>Mon, 14 Aug 2023 09:08:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/706042#M10255</guid>
      <dc:creator>Alphahuman</dc:creator>
      <dc:date>2023-08-14T09:08:05Z</dc:date>
    </item>
    <item>
      <title>Re: Can't login to my account as my email is deleted</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/706334#M10269</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1735279"&gt;@Alphahuman&lt;/a&gt;&lt;/SPAN&gt;, is there perhaps any chance to recreate or reinstate the email address?&lt;/P&gt;</description>
      <pubDate>Tue, 15 Aug 2023 11:01:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/706334#M10269</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-08-15T11:01:45Z</dc:date>
    </item>
    <item>
      <title>Re: Can't login to my account as my email is deleted</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/706978#M10295</link>
      <description>&lt;P&gt;Hello, I have the same situation.&lt;/P&gt;&lt;P&gt;I've left the company but the account still has my credit card info and Dropbox has been charging my card.&lt;/P&gt;&lt;P&gt;I cannot log-in as the business email address is no longer in existence.&lt;/P&gt;&lt;P&gt;Is there anyway to request for the billing statement from 2022 so I can get reimbursed from the previous company?&lt;/P&gt;&lt;P&gt;Any help would be appreciated.&lt;/P&gt;&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Thu, 17 Aug 2023 14:00:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/706978#M10295</guid>
      <dc:creator>Sunflower17769</dc:creator>
      <dc:date>2023-08-17T14:00:16Z</dc:date>
    </item>
    <item>
      <title>Re: Can't login to my account as my email is deleted</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/706994#M10297</link>
      <description>&lt;P&gt;Hi Mr / Ms,&lt;BR /&gt;&lt;BR /&gt;I have a similar issue that my university email address has been deleted, so I can no long access to it and I don't have any devices connected. Would it be possible to help me add a new device to my Dropbox account so that I can get the 6-digit code in order to log into my Dropbox account? If you need, I can provide the proof of my yearly payment for Dropbox to verify I am the owner of my Dropbox account. Really appreciate your help! Looking forward to hearing from you soon! Thanks a lot!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Best,&lt;/P&gt;&lt;P&gt;Meredith&lt;/P&gt;</description>
      <pubDate>Thu, 17 Aug 2023 15:15:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/706994#M10297</guid>
      <dc:creator>meredith616</dc:creator>
      <dc:date>2023-08-17T15:15:05Z</dc:date>
    </item>
    <item>
      <title>Re: Can't login to my account as my email is deleted</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/707134#M10303</link>
      <description>&lt;P&gt;HI &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1736729"&gt;@Sunflower17769&lt;/a&gt;&lt;/SPAN&gt;, you can contact the team regarding billing by opening an incognito/private browsing window, while not signed into your account, and accessing &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;this link&lt;/A&gt;, choose 'Other' and then put in an email address that you can access, followed by your billing info.&lt;BR /&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1736748"&gt;@meredith616&lt;/a&gt;&lt;/SPAN&gt;, for account access issues, contact the team by opening an incognito/private browsing window, while not signed into your account, and accessing &lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;this link&lt;/A&gt;. From there you should be able to contact support, using an email you can access.&lt;/P&gt;</description>
      <pubDate>Fri, 18 Aug 2023 00:02:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/707134#M10303</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-08-18T00:02:09Z</dc:date>
    </item>
    <item>
      <title>Re: Can't login to my account as my email is deleted</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/707160#M10304</link>
      <description>&lt;P&gt;@Jay&lt;/P&gt;&lt;P&gt;Thank you. Request submitted.&lt;/P&gt;</description>
      <pubDate>Fri, 18 Aug 2023 02:29:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/707160#M10304</guid>
      <dc:creator>Sunflower17769</dc:creator>
      <dc:date>2023-08-18T02:29:33Z</dc:date>
    </item>
    <item>
      <title>Re: Can't login to my account as my email is deleted</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/709775#M10642</link>
      <description>&lt;P&gt;Hi Jay, thank you so much for your reply! I was on a business trip last week and unfortunately missed the email from Dropbox Support and my request has been closed. Would you please kindly share a new link for me to submit my issue? Thank you so much in advance!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 28 Aug 2023 12:45:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/709775#M10642</guid>
      <dc:creator>meredith616</dc:creator>
      <dc:date>2023-08-28T12:45:56Z</dc:date>
    </item>
    <item>
      <title>Re: Can't login to my account as my email is deleted</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/709776#M10643</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1734730"&gt;@arbehi&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;Why can't the feature of logging in via phone number be added?&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Suggest it at&amp;nbsp;&lt;A href="https://www.dropboxforum.com/t5/Dropbox-ideas/idb-p/101002013" target="_blank"&gt;https://www.dropboxforum.com/t5/Dropbox-ideas/idb-p/101002013&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;However, Dropbox already has ways of adding additional and multiple emails to accounts for situations like this.&lt;/P&gt;</description>
      <pubDate>Mon, 28 Aug 2023 12:51:54 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/709776#M10643</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2023-08-28T12:51:54Z</dc:date>
    </item>
    <item>
      <title>Re: Can't login to my account as my email is deleted</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/709779#M10645</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1736748"&gt;@meredith616&lt;/a&gt;&lt;/SPAN&gt;, you can recreate a support ticket using the steps in my previous post to contact the team again.&lt;/P&gt;</description>
      <pubDate>Mon, 28 Aug 2023 12:57:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/709779#M10645</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-08-28T12:57:09Z</dc:date>
    </item>
    <item>
      <title>Re: Can't login to my account as my email is deleted</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/709800#M10647</link>
      <description>&lt;P&gt;Hi Jay, thank you for your reply! I have retried the link you shared with me, but it didn't work as before. In this case, would you mind sharing a new link with me?&lt;/P&gt;</description>
      <pubDate>Mon, 28 Aug 2023 14:40:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/709800#M10647</guid>
      <dc:creator>meredith616</dc:creator>
      <dc:date>2023-08-28T14:40:21Z</dc:date>
    </item>
    <item>
      <title>Re: Can't login to my account as my email is deleted</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/709819#M10650</link>
      <description>&lt;P&gt;Hi from me too, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1736748"&gt;@meredith616&lt;/a&gt;!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you open your previous ticket, do you see any option to reply back and re-open it perhaps? If yes, then you should automatically receive a new ticket number, that you can forward to us.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In case you’re still having trouble though, let me know.&lt;/P&gt;</description>
      <pubDate>Mon, 28 Aug 2023 15:47:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-to-my-account-as-my-email-is-deleted/m-p/709819#M10650</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-08-28T15:47:30Z</dc:date>
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