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    <title>topic Re: 2FA SMS Messages with extra characters in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-SMS-Messages-with-extra-characters/m-p/714728#M11130</link>
    <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1745198"&gt;@vroberts&lt;/a&gt;! I hope you’re doing great.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can we open a ticket for you, and send it to this &lt;A href="https://www.dropbox.com/account/general" target="_blank"&gt;email address&lt;/A&gt;?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Our team would like to take a closer look into this.&lt;/P&gt;</description>
    <pubDate>Tue, 19 Sep 2023 13:16:58 GMT</pubDate>
    <dc:creator>Nancy</dc:creator>
    <dc:date>2023-09-19T13:16:58Z</dc:date>
    <item>
      <title>2FA SMS Messages with extra characters</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-SMS-Messages-with-extra-characters/m-p/713531#M10967</link>
      <description>&lt;P&gt;When I get SMS 2FA messages from Dropbox, sometimes they contain only the 2FA code and sometimes they contain the 2FA code and additional characters on the next line.&amp;nbsp; Is this normal? If so, why the two different 2FA message formats?&lt;/P&gt;</description>
      <pubDate>Wed, 13 Sep 2023 23:05:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-SMS-Messages-with-extra-characters/m-p/713531#M10967</guid>
      <dc:creator>vroberts</dc:creator>
      <dc:date>2023-09-13T23:05:43Z</dc:date>
    </item>
    <item>
      <title>Re: 2FA SMS Messages with extra characters</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-SMS-Messages-with-extra-characters/m-p/713538#M10968</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1745198"&gt;@vroberts&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Which country are you in, and what carrier are you currently using on your mobile device?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Thu, 14 Sep 2023 00:01:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-SMS-Messages-with-extra-characters/m-p/713538#M10968</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-09-14T00:01:05Z</dc:date>
    </item>
    <item>
      <title>Re: 2FA SMS Messages with extra characters</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-SMS-Messages-with-extra-characters/m-p/713548#M10969</link>
      <description>&lt;P&gt;USA&lt;/P&gt;&lt;P&gt;Cricket Wireless&lt;/P&gt;</description>
      <pubDate>Thu, 14 Sep 2023 00:33:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-SMS-Messages-with-extra-characters/m-p/713548#M10969</guid>
      <dc:creator>vroberts</dc:creator>
      <dc:date>2023-09-14T00:33:34Z</dc:date>
    </item>
    <item>
      <title>Re: 2FA SMS Messages with extra characters</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-SMS-Messages-with-extra-characters/m-p/713717#M11008</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1745198"&gt;@vroberts&lt;/a&gt;&lt;/SPAN&gt;, can you give us an example of the extra characters you're seeing?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;And do the codes still work, if you don't enter the additional characters?&lt;/P&gt;</description>
      <pubDate>Thu, 14 Sep 2023 14:19:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-SMS-Messages-with-extra-characters/m-p/713717#M11008</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-09-14T14:19:26Z</dc:date>
    </item>
    <item>
      <title>Re: 2FA SMS Messages with extra characters</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-SMS-Messages-with-extra-characters/m-p/713722#M11011</link>
      <description>&lt;P&gt;I do not have access to the messages anymore but I can still answer your questions.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The normal 2FA codes, which are 6 digits on the first line, work.&amp;nbsp; The extra characters, which are 8 to 10 capital letters, though that may also have some numbers, are on a separate line and appear to have no purpose.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 14 Sep 2023 14:40:42 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-SMS-Messages-with-extra-characters/m-p/713722#M11011</guid>
      <dc:creator>vroberts</dc:creator>
      <dc:date>2023-09-14T14:40:42Z</dc:date>
    </item>
    <item>
      <title>Re: 2FA SMS Messages with extra characters</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-SMS-Messages-with-extra-characters/m-p/714728#M11130</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1745198"&gt;@vroberts&lt;/a&gt;! I hope you’re doing great.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can we open a ticket for you, and send it to this &lt;A href="https://www.dropbox.com/account/general" target="_blank"&gt;email address&lt;/A&gt;?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Our team would like to take a closer look into this.&lt;/P&gt;</description>
      <pubDate>Tue, 19 Sep 2023 13:16:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-SMS-Messages-with-extra-characters/m-p/714728#M11130</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-09-19T13:16:58Z</dc:date>
    </item>
    <item>
      <title>Re: 2FA SMS Messages with extra characters</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-SMS-Messages-with-extra-characters/m-p/714745#M11133</link>
      <description>&lt;P&gt;Yes&lt;/P&gt;</description>
      <pubDate>Tue, 19 Sep 2023 14:30:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-SMS-Messages-with-extra-characters/m-p/714745#M11133</guid>
      <dc:creator>vroberts</dc:creator>
      <dc:date>2023-09-19T14:30:47Z</dc:date>
    </item>
    <item>
      <title>Re: 2FA SMS Messages with extra characters</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-SMS-Messages-with-extra-characters/m-p/714815#M11143</link>
      <description>&lt;P&gt;Thanks, I've sent you an email, please could you reply to it as soon as possible.&lt;/P&gt;</description>
      <pubDate>Tue, 19 Sep 2023 17:31:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-SMS-Messages-with-extra-characters/m-p/714815#M11143</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-09-19T17:31:08Z</dc:date>
    </item>
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