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    <title>topic Re: Need to talk to a Dropbox support member ASAP. How can I contact them without a business account in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Need-to-talk-to-a-Dropbox-support-member-ASAP-How-can-I-contact/m-p/716031#M11270</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1748615"&gt;@Fmolyneux&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;This is not urgent, I just want to talk to someone in charge of my account who can answer some questions for me&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Phone support is only available with a Business account. If you have a Business account, you can initiate a call-back via the Help option in your Admin console. Otherwise, you can find the support options available to you while you're signed in on the &lt;A href="https://www.dropbox.com/support" target="_blank"&gt;Support page&lt;/A&gt;.&lt;/P&gt;</description>
    <pubDate>Sun, 24 Sep 2023 04:32:48 GMT</pubDate>
    <dc:creator>Rich</dc:creator>
    <dc:date>2023-09-24T04:32:48Z</dc:date>
    <item>
      <title>Need to talk to a Dropbox support member ASAP. How can I contact them without a business account?</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Need-to-talk-to-a-Dropbox-support-member-ASAP-How-can-I-contact/m-p/633023#M5657</link>
      <description>&lt;P&gt;I need to urgently contact Dropbox support regarding a serious security concern, but I can't find a phone number for contacting them without a business subscription. Can you please give me a method of contact a support member as soon as possible?&lt;/P&gt;</description>
      <pubDate>Mon, 31 Oct 2022 23:22:29 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Need-to-talk-to-a-Dropbox-support-member-ASAP-How-can-I-contact/m-p/633023#M5657</guid>
      <dc:creator>JoshH_</dc:creator>
      <dc:date>2022-10-31T23:22:29Z</dc:date>
    </item>
    <item>
      <title>Re: Need to talk to a Dropbox support member ASAP. How can I contact them without a business account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Need-to-talk-to-a-Dropbox-support-member-ASAP-How-can-I-contact/m-p/633028#M5658</link>
      <description>&lt;P&gt;This is regarding an urgent security concern. One of my customers has had their account compromised and the attacker is impersonating this user with a malicious dropbox account. They are sending out malicious links from the account and we need this closed down ASAP. I need to talk to someone about this as I can't get a phone number without a business account.&lt;/P&gt;</description>
      <pubDate>Mon, 31 Oct 2022 14:33:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Need-to-talk-to-a-Dropbox-support-member-ASAP-How-can-I-contact/m-p/633028#M5658</guid>
      <dc:creator>JoshH_</dc:creator>
      <dc:date>2022-10-31T14:33:21Z</dc:date>
    </item>
    <item>
      <title>Re: Need to talk to a Dropbox support member ASAP. How can I contact them without a business account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Need-to-talk-to-a-Dropbox-support-member-ASAP-How-can-I-contact/m-p/633031#M5659</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1587275"&gt;@JoshH_&lt;/a&gt;&lt;STRONG&gt;&amp;nbsp;wrote:&lt;/STRONG&gt;&lt;BR /&gt;
&lt;P&gt;I need to urgently contact Dropbox support regarding a serious security concern, but I can't find a phone number for contacting them without a business subscription. Can you please give me a method of contact a support member as soon as possible?&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;There are no phone numbers to call, even for Business customers. Phone support for Business customers is handled via a callback initiated from the Admin console for the account. All others need to use the support options available to them on the &lt;A href="https://www.dropbox.com/support" target="_blank"&gt;Support page&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You'll need to contact Dropbox Support directly. Visit the Support page &lt;STRONG&gt;while you're NOT signed in to a Dropbox account, including these forums&lt;/STRONG&gt;, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;https://www.dropbox.com/support/sign-in-issues&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;</description>
      <pubDate>Mon, 31 Oct 2022 14:39:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Need-to-talk-to-a-Dropbox-support-member-ASAP-How-can-I-contact/m-p/633031#M5659</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2022-10-31T14:39:10Z</dc:date>
    </item>
    <item>
      <title>Japan</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Need-to-talk-to-a-Dropbox-support-member-ASAP-How-can-I-contact/m-p/640857#M6194</link>
      <description>Japan staff Matsumoto ignore the request and questions&lt;BR /&gt;I am not sure why we can not have any support</description>
      <pubDate>Thu, 01 Dec 2022 20:57:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Need-to-talk-to-a-Dropbox-support-member-ASAP-How-can-I-contact/m-p/640857#M6194</guid>
      <dc:creator>sgk1</dc:creator>
      <dc:date>2022-12-01T20:57:37Z</dc:date>
    </item>
    <item>
      <title>Re: Japan</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Need-to-talk-to-a-Dropbox-support-member-ASAP-How-can-I-contact/m-p/640914#M6195</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1596500"&gt;@sgk1&lt;/a&gt;, I'm more than happy to help!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;BR /&gt;Can you give me some more info, in regards to the situation you're experiencing? It sounds like you've contacted our Support, right?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If so, feel free to send me the ticket number reference.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Thu, 01 Dec 2022 22:59:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Need-to-talk-to-a-Dropbox-support-member-ASAP-How-can-I-contact/m-p/640914#M6195</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-12-01T22:59:40Z</dc:date>
    </item>
    <item>
      <title>Re: Need to talk to a Dropbox support member ASAP. How can I contact them without a business account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Need-to-talk-to-a-Dropbox-support-member-ASAP-How-can-I-contact/m-p/716015#M11261</link>
      <description>&lt;P&gt;This is not urgent, I just want to talk to someone in charge of my account who can answer some questions for me&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 24 Sep 2023 00:54:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Need-to-talk-to-a-Dropbox-support-member-ASAP-How-can-I-contact/m-p/716015#M11261</guid>
      <dc:creator>Fmolyneux</dc:creator>
      <dc:date>2023-09-24T00:54:32Z</dc:date>
    </item>
    <item>
      <title>Re: Need to talk to a Dropbox support member ASAP. How can I contact them without a business account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Need-to-talk-to-a-Dropbox-support-member-ASAP-How-can-I-contact/m-p/716031#M11270</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1748615"&gt;@Fmolyneux&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;This is not urgent, I just want to talk to someone in charge of my account who can answer some questions for me&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Phone support is only available with a Business account. If you have a Business account, you can initiate a call-back via the Help option in your Admin console. Otherwise, you can find the support options available to you while you're signed in on the &lt;A href="https://www.dropbox.com/support" target="_blank"&gt;Support page&lt;/A&gt;.&lt;/P&gt;</description>
      <pubDate>Sun, 24 Sep 2023 04:32:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Need-to-talk-to-a-Dropbox-support-member-ASAP-How-can-I-contact/m-p/716031#M11270</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2023-09-24T04:32:48Z</dc:date>
    </item>
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