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  <channel>
    <title>topic Re: Hack in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/716968#M11328</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1749733"&gt;@Mcbee&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;My account 2 factor phone number is not mine. &lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;You'll need to contact Dropbox Support directly. Visit the Support page &lt;STRONG&gt;while you're NOT signed in to a Dropbox account, including these forums&lt;/STRONG&gt;, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;https://www.dropbox.com/support/sign-in-issues&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;</description>
    <pubDate>Wed, 27 Sep 2023 15:41:01 GMT</pubDate>
    <dc:creator>Rich</dc:creator>
    <dc:date>2023-09-27T15:41:01Z</dc:date>
    <item>
      <title>I got  hacked - what can I do?</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/716960#M11325</link>
      <description>&lt;P&gt;My account 2 factor phone number is not mine.&amp;nbsp;&lt;BR /&gt;My active computer is not mine.&lt;/P&gt;
&lt;P&gt;I rec’d an email from “no-reply” at Dropbox.&amp;nbsp;&lt;BR /&gt;it got a hold of all my old contacts and started sending the same type of no reply email to them. It is not sending &amp;nbsp;to my currently used contacts.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;My account was free and had not been used in over 2 years.&amp;nbsp;&lt;BR /&gt;I want&amp;nbsp;&lt;/P&gt;
&lt;P&gt;to delete the account and make this stop.&amp;nbsp;&lt;BR /&gt;help please&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 16 Oct 2023 13:13:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/716960#M11325</guid>
      <dc:creator>Mcbee</dc:creator>
      <dc:date>2023-10-16T13:13:07Z</dc:date>
    </item>
    <item>
      <title>Re: Hack</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/716968#M11328</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1749733"&gt;@Mcbee&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;My account 2 factor phone number is not mine. &lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;You'll need to contact Dropbox Support directly. Visit the Support page &lt;STRONG&gt;while you're NOT signed in to a Dropbox account, including these forums&lt;/STRONG&gt;, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;https://www.dropbox.com/support/sign-in-issues&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;</description>
      <pubDate>Wed, 27 Sep 2023 15:41:01 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/716968#M11328</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2023-09-27T15:41:01Z</dc:date>
    </item>
    <item>
      <title>Re: Hack</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/716982#M11329</link>
      <description>&lt;P&gt;Thank you.&amp;nbsp;&lt;BR /&gt;I have contacted support and have been assigned a ticket.&lt;/P&gt;&lt;P&gt;Waiting for a reply.&amp;nbsp;&lt;BR /&gt;have you heard of this before?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 27 Sep 2023 16:31:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/716982#M11329</guid>
      <dc:creator>Mcbee</dc:creator>
      <dc:date>2023-09-27T16:31:31Z</dc:date>
    </item>
    <item>
      <title>Re: Hack</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/716983#M11330</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1749733"&gt;@Mcbee&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;Thank you.&amp;nbsp;&lt;BR /&gt;I have contacted support and have been assigned a ticket.&lt;/P&gt;
&lt;P&gt;Waiting for a reply.&amp;nbsp;&lt;BR /&gt;have you heard of this before?&amp;nbsp;&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;It does happen on occasion, as to an outcome, I'm not sure - nobody has ever said before.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 27 Sep 2023 16:40:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/716983#M11330</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2023-09-27T16:40:13Z</dc:date>
    </item>
    <item>
      <title>Re: Hack</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/720989#M11740</link>
      <description>&lt;P&gt;This is continuing to be sent to contacts. I have now received another email from a contact that was also hacked.&amp;nbsp;&lt;/P&gt;&lt;P&gt;This is going around and no one seems to be able to disable it from happening.&lt;/P&gt;&lt;P&gt;Still need help.&lt;/P&gt;</description>
      <pubDate>Thu, 12 Oct 2023 19:43:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/720989#M11740</guid>
      <dc:creator>Mcbee</dc:creator>
      <dc:date>2023-10-12T19:43:03Z</dc:date>
    </item>
    <item>
      <title>Re: Hack</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/720991#M11741</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1749733"&gt;@Mcbee&lt;/a&gt;, sorry to hear about that!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You mentioned that you had contacted our Support team about the case. Are you able to share your ticket number reference with me, please?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted!&lt;/P&gt;</description>
      <pubDate>Thu, 12 Oct 2023 19:45:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/720991#M11741</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-10-12T19:45:48Z</dc:date>
    </item>
    <item>
      <title>Re: Hack</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/721029#M11743</link>
      <description>&lt;P&gt;&lt;SPAN&gt;&lt;A href="https://www.dropbox.com/support/ticket/22719262" target="_blank"&gt;Ticket #22719262: DB: Compromised acct&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Thanks for watching this a replying&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 12 Oct 2023 22:31:53 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/721029#M11743</guid>
      <dc:creator>Mcbee</dc:creator>
      <dc:date>2023-10-12T22:31:53Z</dc:date>
    </item>
    <item>
      <title>Re: Hack</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/721038#M11744</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1749733"&gt;@Mcbee&lt;/a&gt;, thanks for the ticket number!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;It seems that our agent, Sheldon, responded back to you on October 2nd. Did you have the chance to go through his response?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 12 Oct 2023 23:17:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/721038#M11744</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-10-12T23:17:23Z</dc:date>
    </item>
    <item>
      <title>Re: Hack</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/721237#M11768</link>
      <description>&lt;P&gt;It was Colby and yes I did respond. He stopped responding.&lt;/P&gt;&lt;P&gt;I have not heard from Sheldon.&lt;/P&gt;&lt;P&gt;Keep helping please.&lt;/P&gt;</description>
      <pubDate>Fri, 13 Oct 2023 18:22:49 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/721237#M11768</guid>
      <dc:creator>Mcbee</dc:creator>
      <dc:date>2023-10-13T18:22:49Z</dc:date>
    </item>
    <item>
      <title>Re: Hack</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/721319#M11771</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1749733"&gt;@Mcbee&lt;/a&gt;&lt;/SPAN&gt;, keep in mind that Colby was the first agent that assisted you, and then Sheldon took over.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;When you didn't respond back, the case was automatically closed by the system. Can you check your junk emails, just in case the email went there?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If you do, you can respond back to the agent assisting you, and create a new case.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 13 Oct 2023 22:10:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/721319#M11771</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-10-13T22:10:03Z</dc:date>
    </item>
    <item>
      <title>Re: Hack</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/721536#M11792</link>
      <description>&lt;P&gt;Thank you Megan - great moderating.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I did not see anything anywhere from Shelodon.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;How do I start a new ticket?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Can you please do?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 15 Oct 2023 15:28:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/721536#M11792</guid>
      <dc:creator>Mcbee</dc:creator>
      <dc:date>2023-10-15T15:28:16Z</dc:date>
    </item>
    <item>
      <title>Re: Hack</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/721747#M11813</link>
      <description>&lt;P&gt;Hey &lt;A href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1749733" target="_blank"&gt;@Mcbee&lt;/A&gt;, hope it’s OK to jump in.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Did you check your email address’s inbox, along with your spam folder, and you can’t see Colby's/Sheldon’s email?&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If you can locate it now, please try to reply back in the same email thread, and a new ticket should be automatically opened.&lt;/P&gt;</description>
      <pubDate>Mon, 16 Oct 2023 13:19:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/721747#M11813</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-10-16T13:19:33Z</dc:date>
    </item>
    <item>
      <title>Re: Hack</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/721760#M11814</link>
      <description>&lt;P&gt;Yes, I checked all possible locations.&lt;/P&gt;&lt;P&gt;I thought this was my reply.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I do not see any emails from Sheldon.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;As you can imagine, I am quite frustrated.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;How can I move forward?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 16 Oct 2023 14:05:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/721760#M11814</guid>
      <dc:creator>Mcbee</dc:creator>
      <dc:date>2023-10-16T14:05:02Z</dc:date>
    </item>
    <item>
      <title>Re: Hack</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/721800#M11818</link>
      <description>&lt;P&gt;Alright, what we can do then, is log a new ticket for you and send it over to this &lt;A href="https://www.dropbox.com/account/general" target="_blank"&gt;email address&lt;/A&gt;, so that the case can be forwarded again to our specialized team.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know if that’s OK, and we'll get things started.&lt;/P&gt;</description>
      <pubDate>Mon, 16 Oct 2023 16:03:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/721800#M11818</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-10-16T16:03:23Z</dc:date>
    </item>
    <item>
      <title>Re: Hack</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/721868#M11825</link>
      <description>&lt;P&gt;Yes, please and thank you.&lt;/P&gt;</description>
      <pubDate>Mon, 16 Oct 2023 20:41:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/721868#M11825</guid>
      <dc:creator>Mcbee</dc:creator>
      <dc:date>2023-10-16T20:41:37Z</dc:date>
    </item>
    <item>
      <title>Re: Hack</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/721974#M11838</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1749733"&gt;@Mcbee&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;, I just sent you an email, so we'll continue working on this there.&lt;/P&gt;</description>
      <pubDate>Tue, 17 Oct 2023 09:57:19 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/721974#M11838</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-10-17T09:57:19Z</dc:date>
    </item>
    <item>
      <title>Re: Hack</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/722608#M11886</link>
      <description>&lt;P&gt;Please start a new ticket&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 18 Oct 2023 18:11:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/722608#M11886</guid>
      <dc:creator>Mcbee</dc:creator>
      <dc:date>2023-10-18T18:11:33Z</dc:date>
    </item>
    <item>
      <title>Re: Hack</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/722649#M11887</link>
      <description>&lt;P&gt;Thaks Hannah - I have not seen anything yet.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 18 Oct 2023 19:34:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/722649#M11887</guid>
      <dc:creator>Mcbee</dc:creator>
      <dc:date>2023-10-18T19:34:18Z</dc:date>
    </item>
    <item>
      <title>other dropbox account being hacked</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/751686#M13878</link>
      <description>&lt;P&gt;My other dropbox account has been hacked. I can't log in as I can't get into that email account to see the security code either.&lt;BR /&gt;Can you help me?&lt;/P&gt;</description>
      <pubDate>Fri, 16 Feb 2024 13:25:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/751686#M13878</guid>
      <dc:creator>trinebracht</dc:creator>
      <dc:date>2024-02-16T13:25:03Z</dc:date>
    </item>
    <item>
      <title>Re: other dropbox account being hacked</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/751689#M13879</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1805278"&gt;@trinebracht&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;My other dropbox account has been hacked. I can't log in as I can't get into that email account to see the security code either.&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;You'll need to contact Dropbox Support directly. Visit the Support page &lt;STRONG&gt;while you're NOT signed in to a Dropbox account, including these forums&lt;/STRONG&gt;, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;https://www.dropbox.com/support/sign-in-issues&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;</description>
      <pubDate>Fri, 16 Feb 2024 13:40:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-got-hacked-what-can-I-do/m-p/751689#M13879</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2024-02-16T13:40:50Z</dc:date>
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