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    <title>topic Re: Account in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-email-and-get-a-verification-code/m-p/717960#M11400</link>
    <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1750564"&gt;@Luca Consoli&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I’d recommend getting in contact with our support team directly to look into this matter in more detail.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing &lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;this link&lt;/A&gt;.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;From there you should be able to contact support.&amp;nbsp;Make sure to pick an email to which you can receive and send emails from.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me updated with any progress!&lt;/P&gt;</description>
    <pubDate>Mon, 02 Oct 2023 08:02:18 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2023-10-02T08:02:18Z</dc:date>
    <item>
      <title>I can't access my email, and get a verification code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-email-and-get-a-verification-code/m-p/717739#M11376</link>
      <description>&lt;P&gt;&lt;BR /&gt;Good morning,&lt;BR /&gt;I hereby ask for urgent help in retrieving the information.&lt;BR /&gt;we have been using your system as a remote archive for years;&lt;BR /&gt;with account (in addition to the one linked to this email) [Removed as per &lt;A href="https://www.dropboxforum.com/t5/Announcements/Community-Guidelines/m-p/325896#M245" target="_self"&gt;Community Guidelines&lt;/A&gt;]&lt;BR /&gt;the problem is that this email has expired (or in any case not updated with its domain which has expired) for at least 8 years.&lt;BR /&gt;Since yesterday (28/9/23) access to Dropbox with the&amp;nbsp;[Removed as per &lt;A href="https://www.dropboxforum.com/t5/Announcements/Community-Guidelines/m-p/325896#M245" target="_self"&gt;Community Guidelines&lt;/A&gt;] account requires a security code that your system sends to the aforementioned email (now non-existent).&lt;BR /&gt;Is there a possibility to recover this code, access the account and change the relevant email instead?&lt;BR /&gt;Otherwise we will have lost years and years of work unexpectedly&lt;/P&gt;
&lt;P&gt;I also leave you my direct telephone contact for any clarification:&amp;nbsp;[Removed as per &lt;A href="https://www.dropboxforum.com/t5/Announcements/Community-Guidelines/m-p/325896#M245" target="_self"&gt;Community Guidelines&lt;/A&gt;]&lt;BR /&gt;I thank you in advance for your attention and look forward to your friendly (and I hope urgent) response.&lt;BR /&gt;Confident in your response, I send you my warmest regards&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 02 Oct 2023 08:01:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-email-and-get-a-verification-code/m-p/717739#M11376</guid>
      <dc:creator>Luca Consoli</dc:creator>
      <dc:date>2023-10-02T08:01:33Z</dc:date>
    </item>
    <item>
      <title>Re: Account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-email-and-get-a-verification-code/m-p/717960#M11400</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1750564"&gt;@Luca Consoli&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I’d recommend getting in contact with our support team directly to look into this matter in more detail.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing &lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;this link&lt;/A&gt;.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;From there you should be able to contact support.&amp;nbsp;Make sure to pick an email to which you can receive and send emails from.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me updated with any progress!&lt;/P&gt;</description>
      <pubDate>Mon, 02 Oct 2023 08:02:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-email-and-get-a-verification-code/m-p/717960#M11400</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-10-02T08:02:18Z</dc:date>
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