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    <title>topic Re: Downgraded to Basic Account from Business Team in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Downgraded-to-Basic-Account-from-Business-Team/m-p/721817#M11822</link>
    <description>&lt;P&gt;Hi Nancy, thank you for solving this case! &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@FBF7D2AB59A0D6E861EBF6A36F93B7E2/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt; I thought it was one account for Dropbox and Sign because every time I Googled Dropbox Sign login, I was redirected to Dropbox only. In any case, I can see all the team's files now. Thanks again!&lt;/P&gt;</description>
    <pubDate>Mon, 16 Oct 2023 17:20:48 GMT</pubDate>
    <dc:creator>moniqueatforthrightadvising</dc:creator>
    <dc:date>2023-10-16T17:20:48Z</dc:date>
    <item>
      <title>Downgraded to Basic Account from Business Team</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Downgraded-to-Basic-Account-from-Business-Team/m-p/721787#M11817</link>
      <description>&lt;P&gt;I have a Dropbox Business account for work and created a password. My boss added me to the Dropbox Sign Team. Today, I made the mistake of signing in using Google with the same email address and now it looks like a basic account with no Team access. Even after logging out and back in, I cannot see my Team. Boss is away this week, any way I can regain my previous access? Our business account is upgraded as of last week.&lt;/P&gt;</description>
      <pubDate>Mon, 16 Oct 2023 16:53:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Downgraded-to-Basic-Account-from-Business-Team/m-p/721787#M11817</guid>
      <dc:creator>moniqueatforthrightadvising</dc:creator>
      <dc:date>2023-10-16T16:53:39Z</dc:date>
    </item>
    <item>
      <title>Re: Downgraded to Basic Account from Business Team</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Downgraded-to-Basic-Account-from-Business-Team/m-p/721810#M11819</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1757695"&gt;@moniqueatforthrightadvising&lt;/a&gt;, thanks for posting here.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you had an existing Dropbox account linked to your email address, then signing-in with Google shouldn’t replace your account with a new one.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You mention in your post though that your boss added you to a Dropbox Sign team (which is different to Dropbox).&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you try to log in to &lt;A href="https://app.hellosign.com/account/logIn" target="_blank"&gt;Dropbox Sign&lt;/A&gt; with your credentials instead, can you access your previous account?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know.&lt;/P&gt;</description>
      <pubDate>Mon, 16 Oct 2023 16:51:53 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Downgraded-to-Basic-Account-from-Business-Team/m-p/721810#M11819</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-10-16T16:51:53Z</dc:date>
    </item>
    <item>
      <title>Re: Downgraded to Basic Account from Business Team</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Downgraded-to-Basic-Account-from-Business-Team/m-p/721817#M11822</link>
      <description>&lt;P&gt;Hi Nancy, thank you for solving this case! &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@FBF7D2AB59A0D6E861EBF6A36F93B7E2/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt; I thought it was one account for Dropbox and Sign because every time I Googled Dropbox Sign login, I was redirected to Dropbox only. In any case, I can see all the team's files now. Thanks again!&lt;/P&gt;</description>
      <pubDate>Mon, 16 Oct 2023 17:20:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Downgraded-to-Basic-Account-from-Business-Team/m-p/721817#M11822</guid>
      <dc:creator>moniqueatforthrightadvising</dc:creator>
      <dc:date>2023-10-16T17:20:48Z</dc:date>
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