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    <title>topic Re: When I logged in, my account was Basic, why? in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/When-I-logged-in-my-account-was-Basic-why/m-p/722986#M11905</link>
    <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1758782"&gt;@Karen_Lin&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you certain you're logged into the correct account?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Do you see the payment on &lt;A href="https://www.dropbox.com/payments" target="_blank"&gt;this page&lt;/A&gt;? Could you try checking the &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank"&gt;card lookup tool&lt;/A&gt; to locate which account the payment was on?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
    <pubDate>Thu, 19 Oct 2023 18:55:17 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2023-10-19T18:55:17Z</dc:date>
    <item>
      <title>When I logged in, my account was Basic, why?</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/When-I-logged-in-my-account-was-Basic-why/m-p/722977#M11904</link>
      <description>&lt;P&gt;I have been using a personal Dropbox for more than a year. I use it every week, and I have a lot of content stored. Today when I log it, it takes me to the create a new user screen? I pay my $11.99 every month. Why is my login not working?&lt;/P&gt;</description>
      <pubDate>Thu, 19 Oct 2023 18:55:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/When-I-logged-in-my-account-was-Basic-why/m-p/722977#M11904</guid>
      <dc:creator>Karen_Lin</dc:creator>
      <dc:date>2023-10-19T18:55:10Z</dc:date>
    </item>
    <item>
      <title>Re: When I logged in, my account was Basic, why?</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/When-I-logged-in-my-account-was-Basic-why/m-p/722986#M11905</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1758782"&gt;@Karen_Lin&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you certain you're logged into the correct account?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Do you see the payment on &lt;A href="https://www.dropbox.com/payments" target="_blank"&gt;this page&lt;/A&gt;? Could you try checking the &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank"&gt;card lookup tool&lt;/A&gt; to locate which account the payment was on?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Thu, 19 Oct 2023 18:55:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/When-I-logged-in-my-account-was-Basic-why/m-p/722986#M11905</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-10-19T18:55:17Z</dc:date>
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