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    <title>topic Re: Create an account in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Why-is-my-account-deleted-and-I-created-a-new-one/m-p/724019#M11988</link>
    <description>&lt;P&gt;She says she can see my files on her end so even if they just share them all with me that will be good for me.&amp;nbsp;&lt;/P&gt;&lt;P&gt;Maybe it is something that dropbox can look into - making it a two person step for deleting a whole account? Especially if the account was created 10+ years before the team was joined.&amp;nbsp; Will suggest it (once I get my work back)&lt;/P&gt;</description>
    <pubDate>Tue, 24 Oct 2023 17:55:31 GMT</pubDate>
    <dc:creator>kaybeeirl</dc:creator>
    <dc:date>2023-10-24T17:55:31Z</dc:date>
    <item>
      <title>Why is my account deleted and I created a new one?</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Why-is-my-account-deleted-and-I-created-a-new-one/m-p/723989#M11982</link>
      <description>&lt;P&gt;I have just tried to log into my account which I've had for almost 10 years and it says 'create account'.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I proceeded and what I am seeing is a brand new account under the email that I've been using for this past decade - a completely empty dropbox.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I am freaking out, and cant understand how this has happened.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;A company I was collaborating with added me to their team for a project we were working on together and I think they recently removed me from their team, but can this have caused my entire career's worth of file to be deleted? Please someone help, I'm not sure what to do and whether these files can ever be recovered.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 24 Oct 2023 16:52:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Why-is-my-account-deleted-and-I-created-a-new-one/m-p/723989#M11982</guid>
      <dc:creator>kaybeeirl</dc:creator>
      <dc:date>2023-10-24T16:52:56Z</dc:date>
    </item>
    <item>
      <title>Re: Create an account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Why-is-my-account-deleted-and-I-created-a-new-one/m-p/724003#M11983</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1760118"&gt;@kaybeeirl&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;It sounds like the team admin deleted your account from the team, which would delete all files.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you ask them to &lt;A href="https://help.dropbox.com/account-access/restore-deleted-users" target="_blank"&gt;recover your account&lt;/A&gt; and then &lt;A href="https://help.dropbox.com/account-access/convert-to-individual" target="_blank"&gt;convert&lt;/A&gt; it to a personal plan away from the team?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me updated with any progress!&lt;/P&gt;</description>
      <pubDate>Tue, 24 Oct 2023 16:49:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Why-is-my-account-deleted-and-I-created-a-new-one/m-p/724003#M11983</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-10-24T16:49:23Z</dc:date>
    </item>
    <item>
      <title>Re: Create an account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Why-is-my-account-deleted-and-I-created-a-new-one/m-p/724009#M11984</link>
      <description>&lt;P&gt;Hi Jay&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks so much for this message - I've contacted the admin from the company, hopefully this works out.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 24 Oct 2023 17:00:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Why-is-my-account-deleted-and-I-created-a-new-one/m-p/724009#M11984</guid>
      <dc:creator>kaybeeirl</dc:creator>
      <dc:date>2023-10-24T17:00:14Z</dc:date>
    </item>
    <item>
      <title>Re: Create an account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Why-is-my-account-deleted-and-I-created-a-new-one/m-p/724015#M11986</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1760118"&gt;@kaybeeirl&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;I've contacted the admin from the company, hopefully this works out.&amp;nbsp;&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Stay on them about it. They only have seven days to restore the account before it will be unrecoverable.&lt;/P&gt;</description>
      <pubDate>Tue, 24 Oct 2023 17:42:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Why-is-my-account-deleted-and-I-created-a-new-one/m-p/724015#M11986</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2023-10-24T17:42:13Z</dc:date>
    </item>
    <item>
      <title>Re: Create an account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Why-is-my-account-deleted-and-I-created-a-new-one/m-p/724019#M11988</link>
      <description>&lt;P&gt;She says she can see my files on her end so even if they just share them all with me that will be good for me.&amp;nbsp;&lt;/P&gt;&lt;P&gt;Maybe it is something that dropbox can look into - making it a two person step for deleting a whole account? Especially if the account was created 10+ years before the team was joined.&amp;nbsp; Will suggest it (once I get my work back)&lt;/P&gt;</description>
      <pubDate>Tue, 24 Oct 2023 17:55:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Why-is-my-account-deleted-and-I-created-a-new-one/m-p/724019#M11988</guid>
      <dc:creator>kaybeeirl</dc:creator>
      <dc:date>2023-10-24T17:55:31Z</dc:date>
    </item>
    <item>
      <title>Re: Create an account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Why-is-my-account-deleted-and-I-created-a-new-one/m-p/724049#M11991</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1760118"&gt;@kaybeeirl&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;Maybe it is something that dropbox can look into - making it a two person step for deleting a whole account?&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;The issue there is that once you agree to merge your account into a Business team account, you no longer own the account; the business does. It's because of this that they're able to delete an account without the user's approval. They own the account and pay for the license that the account is using.&lt;/P&gt;</description>
      <pubDate>Tue, 24 Oct 2023 19:36:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Why-is-my-account-deleted-and-I-created-a-new-one/m-p/724049#M11991</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2023-10-24T19:36:28Z</dc:date>
    </item>
    <item>
      <title>Re: Create an account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Why-is-my-account-deleted-and-I-created-a-new-one/m-p/724211#M12010</link>
      <description>&lt;P&gt;Ok guys, great news! I got all my files back. I was recovered, readded to the team and all my personal files transferred back to me.&amp;nbsp;&lt;/P&gt;&lt;P&gt;Now I just need to know how to safely leave the team while keeping my personal account and all my files so this doesn't happen again.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 25 Oct 2023 10:22:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Why-is-my-account-deleted-and-I-created-a-new-one/m-p/724211#M12010</guid>
      <dc:creator>kaybeeirl</dc:creator>
      <dc:date>2023-10-25T10:22:31Z</dc:date>
    </item>
    <item>
      <title>Re: Create an account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Why-is-my-account-deleted-and-I-created-a-new-one/m-p/724218#M12011</link>
      <description>&lt;P&gt;To leave the team with all your files in your account, you'll need to ask the admin to &lt;A href="https://help.dropbox.com/account-access/convert-to-individual" target="_blank"&gt;convert your account&lt;/A&gt;, which will remove you from the team and make your account a personal account.&lt;/P&gt;</description>
      <pubDate>Wed, 25 Oct 2023 10:59:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Why-is-my-account-deleted-and-I-created-a-new-one/m-p/724218#M12011</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-10-25T10:59:14Z</dc:date>
    </item>
    <item>
      <title>Re: Create an account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Why-is-my-account-deleted-and-I-created-a-new-one/m-p/724219#M12012</link>
      <description>&lt;P&gt;Thanks for your help Jay. Out of curiosity, will this remove access for the team to view my files? Because for the past days all my private files have been transferred to them, so they have had access to my confidential work and personal information. So if the account is converted will they be removed from having access to these documents?&lt;/P&gt;</description>
      <pubDate>Wed, 25 Oct 2023 11:04:42 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Why-is-my-account-deleted-and-I-created-a-new-one/m-p/724219#M12012</guid>
      <dc:creator>kaybeeirl</dc:creator>
      <dc:date>2023-10-25T11:04:42Z</dc:date>
    </item>
    <item>
      <title>Re: Create an account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Why-is-my-account-deleted-and-I-created-a-new-one/m-p/724221#M12013</link>
      <description>&lt;P&gt;There isn't a guarantee to know if the files have been transferred or accessed by any other member or admin of the team, unless they tell you.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Some Dropbox Business teams allow the admin to &lt;A href="https://help.dropbox.com/security/sign-in-as-user" target="_blank"&gt;sign in as the user&lt;/A&gt; and view the files on that member's account.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 25 Oct 2023 11:09:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Why-is-my-account-deleted-and-I-created-a-new-one/m-p/724221#M12013</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-10-25T11:09:33Z</dc:date>
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