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    <title>topic Re: I'm not receiving the 6 digit code in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-6-digit-code/m-p/725674#M12140</link>
    <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1761933"&gt;@crchapin&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you using a public email provider, or a private or business domain for your email address?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
    <pubDate>Tue, 31 Oct 2023 08:12:31 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2023-10-31T08:12:31Z</dc:date>
    <item>
      <title>I'm not receiving the 6 digit code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-6-digit-code/m-p/725666#M12138</link>
      <description>&lt;P&gt;I have a work account and a personal account. I want to share a folder in my work account with my personal account, but I never receive the confirmation email no matter how many times I try. The address is correct. I have checked my junk/spam folder multiple times. What could be going wrong?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Here's further detail—more than is probably necessary. My work computer died. With it, I lost the login credentials for my work account, so I created a new work account. When I tried to share a folder with my personal account, I was asked to enter a six-digit code that would be sent to me by email. The email never arrived, though I asked for it to be sent several times. I checked my junk/spam folder as well. I created a new personal Dropbox account with a new email address, but when I tried to share from my work account to that account, I had the same problem. The email never arrives. The addresses are correct. I checked multiple times. It didn't go to my spam folder.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;My personal Dropbox accounts are on a 16-inch M1 MacBook Pro running macOS 13.5.2. I access&amp;nbsp;the Dropbox website with Safari 16.6. My work account is on a M1 Mac mini running macOS 12.3.1.&lt;/P&gt;</description>
      <pubDate>Tue, 31 Oct 2023 08:11:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-6-digit-code/m-p/725666#M12138</guid>
      <dc:creator>crchapin</dc:creator>
      <dc:date>2023-10-31T08:11:48Z</dc:date>
    </item>
    <item>
      <title>Re: I'm not receiving the 6 digit code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-6-digit-code/m-p/725674#M12140</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1761933"&gt;@crchapin&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you using a public email provider, or a private or business domain for your email address?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Tue, 31 Oct 2023 08:12:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-6-digit-code/m-p/725674#M12140</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-10-31T08:12:31Z</dc:date>
    </item>
    <item>
      <title>Re: I'm not receiving the 6 digit code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-6-digit-code/m-p/725954#M12167</link>
      <description>&lt;P&gt;I'm using an email account hosted under a personal domain. (The email for the work account is hosted under my organization's domain. The Web host for both is Hostgator in case that makes a difference. Both domains are on shared servers.)&lt;/P&gt;</description>
      <pubDate>Tue, 31 Oct 2023 23:52:53 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-6-digit-code/m-p/725954#M12167</guid>
      <dc:creator>crchapin</dc:creator>
      <dc:date>2023-10-31T23:52:53Z</dc:date>
    </item>
    <item>
      <title>Re: I'm not receiving the 6 digit code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-6-digit-code/m-p/725971#M12169</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1761933"&gt;@crchapin&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;, can I send you an email, in order for us to have a closer look into this?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 01 Nov 2023 01:36:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-6-digit-code/m-p/725971#M12169</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-11-01T01:36:33Z</dc:date>
    </item>
    <item>
      <title>Re: I'm not receiving the 6 digit code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-6-digit-code/m-p/725990#M12170</link>
      <description>&lt;P&gt;May I give it to you in a less public way?&lt;/P&gt;</description>
      <pubDate>Wed, 01 Nov 2023 05:02:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-6-digit-code/m-p/725990#M12170</guid>
      <dc:creator>crchapin</dc:creator>
      <dc:date>2023-11-01T05:02:15Z</dc:date>
    </item>
    <item>
      <title>Re: I'm not receiving the 6 digit code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-6-digit-code/m-p/726004#M12171</link>
      <description>&lt;P&gt;Since my day is probably your night, I'll go ahead and share the information.&lt;/P&gt;&lt;P&gt;[Removed as per &lt;A href="https://www.dropboxforum.com/t5/Announcements/Community-Guidelines/m-p/325896#M245" target="_blank"&gt;Community Guidelines&lt;/A&gt;]&lt;/P&gt;&lt;P&gt;This is a throwaway address, but I tested Dropbox with it, and it had the same problem.&lt;/P&gt;</description>
      <pubDate>Wed, 01 Nov 2023 10:23:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-6-digit-code/m-p/726004#M12171</guid>
      <dc:creator>crchapin</dc:creator>
      <dc:date>2023-11-01T10:23:51Z</dc:date>
    </item>
    <item>
      <title>Re: I'm not receiving the 6 digit code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-6-digit-code/m-p/726048#M12172</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1761933"&gt;@crchapin&lt;/a&gt;, just for clarification, the email address would be the one visible on your Dropbox account &lt;A href="https://www.dropbox.com/account" target="_blank"&gt;here&lt;/A&gt;. If it is correct, please confirm it so that we can contact you.&lt;/P&gt;</description>
      <pubDate>Wed, 01 Nov 2023 10:24:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-6-digit-code/m-p/726048#M12172</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-11-01T10:24:56Z</dc:date>
    </item>
    <item>
      <title>Re: I'm not receiving the 6 digit code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-6-digit-code/m-p/726293#M12181</link>
      <description>&lt;P&gt;That address is correct. I just tried from that page to verify the address by having a message sent to it. However, again, no message arrived. (I also checked my spam folder.)&lt;/P&gt;</description>
      <pubDate>Thu, 02 Nov 2023 09:49:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-6-digit-code/m-p/726293#M12181</guid>
      <dc:creator>crchapin</dc:creator>
      <dc:date>2023-11-02T09:49:16Z</dc:date>
    </item>
    <item>
      <title>Re: I'm not receiving the 6 digit code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-6-digit-code/m-p/726312#M12182</link>
      <description>&lt;P&gt;Thanks, I've sent you an email, please could you reply to it when you get a chance.&lt;/P&gt;</description>
      <pubDate>Thu, 02 Nov 2023 11:17:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-6-digit-code/m-p/726312#M12182</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-11-02T11:17:31Z</dc:date>
    </item>
    <item>
      <title>Re: I'm not receiving the 6 digit code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-6-digit-code/m-p/726592#M12195</link>
      <description>&lt;P&gt;Yes, I received it and sent a response.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;(Pardon the delay. I am currently in Japan.)&lt;/P&gt;</description>
      <pubDate>Thu, 02 Nov 2023 20:56:19 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-6-digit-code/m-p/726592#M12195</guid>
      <dc:creator>crchapin</dc:creator>
      <dc:date>2023-11-02T20:56:19Z</dc:date>
    </item>
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