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    <title>topic Re: I cannot log in because the security code has not been sent to my registered e-mail address. in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-cannot-log-in-because-the-security-code-has-not-been-sent-to/m-p/731031#M12538</link>
    <description>&lt;P&gt;It sounds like emails to the aol.de should arrive at your email then. If it's not arriving, and the email isn't in the spam/junk folder, then it could be filtered by AOL itself.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you confirmed with them that emails to your email aol.de from Dropbox are not being delivered to your inbox?&lt;/P&gt;</description>
    <pubDate>Mon, 20 Nov 2023 10:33:47 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2023-11-20T10:33:47Z</dc:date>
    <item>
      <title>I cannot log in because the security code has not been sent to my registered e-mail address.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-cannot-log-in-because-the-security-code-has-not-been-sent-to/m-p/731012#M12535</link>
      <description>&lt;P&gt;Hello, I&amp;nbsp;cannot log in because the 6-digit security code has not been sent to my registered AOL e-mail address.&lt;BR /&gt;The mail address is with AOL, but with an old German domain &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/422570"&gt;@aol&lt;/a&gt;.de, so the mails from Dropbox do not arrive in my mailbox.&lt;BR /&gt;Otherwise, I have no problems receiving emails from Dropbox with the &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/422570"&gt;@aol&lt;/a&gt;.com address, as my registered email address is available under both domains.&lt;BR /&gt;&lt;BR /&gt;Is it possible to have my mail address changed from .de to .com so I can receive the mails from Dropbox(as i told, the mailbox is the same and reachable under this two domains). There is no problem with spam and I have tried adding the no-reply address to my contacts on AOL. I have no problems receiving emails to my &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/422570"&gt;@aol&lt;/a&gt;.de address from other mail addresses and services, only from Dropbox.&lt;/P&gt;</description>
      <pubDate>Mon, 20 Nov 2023 10:07:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-cannot-log-in-because-the-security-code-has-not-been-sent-to/m-p/731012#M12535</guid>
      <dc:creator>Max Mueller</dc:creator>
      <dc:date>2023-11-20T10:07:50Z</dc:date>
    </item>
    <item>
      <title>Re: I cannot log in because the security code has not been sent to my registered e-mail address.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-cannot-log-in-because-the-security-code-has-not-been-sent-to/m-p/731022#M12536</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1769023"&gt;@Max Mueller&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Currently, the only method to change your email would be log in to the account in question. Our support team wouldn't be able to change the email address on your account.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried contacting AOL to see if they are able to allow emails to be sent to the old domain due to this reason?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Mon, 20 Nov 2023 10:07:11 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-cannot-log-in-because-the-security-code-has-not-been-sent-to/m-p/731022#M12536</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-11-20T10:07:11Z</dc:date>
    </item>
    <item>
      <title>Re: I cannot log in because the security code has not been sent to my registered e-mail address.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-cannot-log-in-because-the-security-code-has-not-been-sent-to/m-p/731027#M12537</link>
      <description>&lt;P&gt;Thank you. I have contacted AOL support. This was their reply:&lt;BR /&gt;&lt;BR /&gt;&lt;EM&gt;The domain extension is the ".com" part of your email address. While most AOL accounts end in "@aol.com", some older accounts may have a different extension depending on where they were created.&lt;/EM&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;EM&gt;Please note that an email address can have different extensions, such as @aol.com or @aol.de. Regardless of the extension, it is the same email address and no other email address can be created with the same username. In your specific case, ******@aol.com and ******@aol.de are the same e-mail address (only with different extensions).&lt;/EM&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;EM&gt;Only accounts with the AOL domain "@aol.com" can be created.&lt;/EM&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;EM&gt;If you have an AOL ID with a different local domain, e.g. "@aol.de" or "@aol.fr", make sure you enter the correct domain extension when entering your email address. If an email is sent to the wrong domain, it will not be delivered.&lt;/EM&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;EM&gt;To check which extensions are available for your email address, you should open AOL Mail in a browser such as Chrome or Internet Explorer, click on the Write button in the left-hand corner of your screen and then click on the small arrow next to your email address and display name. This will populate a menu showing all available extensions.&lt;/EM&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;EM&gt;If the domain extension you want to use is not listed there, unfortunately it is not available for your AOL screen name.&lt;/EM&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;EM&gt;We hope this information will help you.&lt;/EM&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 20 Nov 2023 10:25:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-cannot-log-in-because-the-security-code-has-not-been-sent-to/m-p/731027#M12537</guid>
      <dc:creator>Max Mueller</dc:creator>
      <dc:date>2023-11-20T10:25:26Z</dc:date>
    </item>
    <item>
      <title>Re: I cannot log in because the security code has not been sent to my registered e-mail address.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-cannot-log-in-because-the-security-code-has-not-been-sent-to/m-p/731031#M12538</link>
      <description>&lt;P&gt;It sounds like emails to the aol.de should arrive at your email then. If it's not arriving, and the email isn't in the spam/junk folder, then it could be filtered by AOL itself.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you confirmed with them that emails to your email aol.de from Dropbox are not being delivered to your inbox?&lt;/P&gt;</description>
      <pubDate>Mon, 20 Nov 2023 10:33:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-cannot-log-in-because-the-security-code-has-not-been-sent-to/m-p/731031#M12538</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-11-20T10:33:47Z</dc:date>
    </item>
    <item>
      <title>Re: I cannot log in because the security code has not been sent to my registered e-mail address.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-cannot-log-in-because-the-security-code-has-not-been-sent-to/m-p/731039#M12541</link>
      <description>&lt;P&gt;I have now written to AOL support to clarify the possible filter problem. As soon as I have an answer, I will publish it here.&lt;/P&gt;</description>
      <pubDate>Mon, 20 Nov 2023 10:41:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-cannot-log-in-because-the-security-code-has-not-been-sent-to/m-p/731039#M12541</guid>
      <dc:creator>Max Mueller</dc:creator>
      <dc:date>2023-11-20T10:41:50Z</dc:date>
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