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    <title>topic Re: Log on issue due to closed e-mail account in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Log-on-issue-due-to-closed-e-mail-account/m-p/733236#M12741</link>
    <description>&lt;P&gt;If you had access to the associated email, you could attempt a password reset. This would send a reset link to the email if the Dropbox account still exists.&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;However&lt;/STRONG&gt;, since you don't have access to the email, this option isn't available to you. Additionally, it's worth noting that Dropbox accounts left idle for more than a year are often deleted due to inactivity,&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;as per my information&lt;/STRONG&gt;.&lt;BR /&gt;Regrettably, without access to the email, regaining access to the Dropbox account is not possible.&lt;/P&gt;
&lt;P&gt;You might consider contacting the email service provider to see if they can reinstate your email address, even temporarily.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;You can either use or sign up for a new email with the same ID as your old email. &lt;STRONG&gt;If this option is available&lt;/STRONG&gt;, the reset password will be sent to the email address.&lt;/SPAN&gt;&lt;/P&gt;</description>
    <pubDate>Wed, 29 Nov 2023 11:24:36 GMT</pubDate>
    <dc:creator>maher1982</dc:creator>
    <dc:date>2023-11-29T11:24:36Z</dc:date>
    <item>
      <title>Log on issue due to closed e-mail account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Log-on-issue-due-to-closed-e-mail-account/m-p/733222#M12740</link>
      <description>&lt;P&gt;Dear all&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I have an older account with pictures on which I cannot anymore access.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Problem is when I try to log in the system send an e-mail to my old and closed account.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;How do I get around this ?&lt;/P&gt;</description>
      <pubDate>Wed, 29 Nov 2023 16:09:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Log-on-issue-due-to-closed-e-mail-account/m-p/733222#M12740</guid>
      <dc:creator>John Fjoelner-Larsen</dc:creator>
      <dc:date>2023-11-29T16:09:38Z</dc:date>
    </item>
    <item>
      <title>Re: Log on issue due to closed e-mail account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Log-on-issue-due-to-closed-e-mail-account/m-p/733236#M12741</link>
      <description>&lt;P&gt;If you had access to the associated email, you could attempt a password reset. This would send a reset link to the email if the Dropbox account still exists.&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;However&lt;/STRONG&gt;, since you don't have access to the email, this option isn't available to you. Additionally, it's worth noting that Dropbox accounts left idle for more than a year are often deleted due to inactivity,&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;as per my information&lt;/STRONG&gt;.&lt;BR /&gt;Regrettably, without access to the email, regaining access to the Dropbox account is not possible.&lt;/P&gt;
&lt;P&gt;You might consider contacting the email service provider to see if they can reinstate your email address, even temporarily.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;You can either use or sign up for a new email with the same ID as your old email. &lt;STRONG&gt;If this option is available&lt;/STRONG&gt;, the reset password will be sent to the email address.&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 29 Nov 2023 11:24:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Log-on-issue-due-to-closed-e-mail-account/m-p/733236#M12741</guid>
      <dc:creator>maher1982</dc:creator>
      <dc:date>2023-11-29T11:24:36Z</dc:date>
    </item>
    <item>
      <title>Re: Log on issue due to closed e-mail account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Log-on-issue-due-to-closed-e-mail-account/m-p/733314#M12742</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1775337"&gt;@John Fjoelner-Larsen&lt;/a&gt;&lt;/SPAN&gt;, if you're still having trouble logging in, I would also suggest opening a private browsing/incognito window and going to &lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;this page&lt;/A&gt;, to submit a help request to our support team.&lt;/P&gt;</description>
      <pubDate>Wed, 29 Nov 2023 16:23:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Log-on-issue-due-to-closed-e-mail-account/m-p/733314#M12742</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-11-29T16:23:43Z</dc:date>
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