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    <title>topic Re: Dropbox hung up when signing in from a new computer in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-hung-up-when-signing-in-from-a-new-computer/m-p/734314#M12815</link>
    <description>&lt;P&gt;Yes I did what you described, no antivirus running (windows defender is off), and tried Edge &amp;amp; Firefox which don't have extensions . There is no visible error message, but the final page is this , a continuous loop that doesn't proceed to the next page&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Mahmoodalmoosawi2_1-1701686719291.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/42571i28C67772C54BC642/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Mahmoodalmoosawi2_1-1701686719291.png" alt="Mahmoodalmoosawi2_1-1701686719291.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Mon, 04 Dec 2023 10:45:33 GMT</pubDate>
    <dc:creator>Mahmoodalmoosawi2</dc:creator>
    <dc:date>2023-12-04T10:45:33Z</dc:date>
    <item>
      <title>Dropbox hung up when signing in from a new computer</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-hung-up-when-signing-in-from-a-new-computer/m-p/734201#M12807</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;
&lt;P&gt;I think it happened to me before, but I don't remember how it got fixed. I looked up the internet, but wasn't helpful.&lt;/P&gt;
&lt;P&gt;When I sign in from a brand new computer, it hangs around after writing in the password and never proceed to the next page.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;It is not a wrong spelling of username/password, nor an internet connection issue, I just don't know what it is. Everything looks fine until the last step comes in, then it just hangs for +1 hour I waited.&lt;/P&gt;
&lt;P&gt;I created a new account smoothly in seconds, no problems, just to write in this claim asking for help&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I also tried to refresh page, log in from different browsers, but the problem persists&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'm using Windows 11 Pro on a desktop computer&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks in advance&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 04 Dec 2023 08:15:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-hung-up-when-signing-in-from-a-new-computer/m-p/734201#M12807</guid>
      <dc:creator>Mahmoodalmoosawi2</dc:creator>
      <dc:date>2023-12-04T08:15:43Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox hung up when signing in from a new computer</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-hung-up-when-signing-in-from-a-new-computer/m-p/734271#M12808</link>
      <description>&lt;P&gt;Hi there &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1776788"&gt;@Mahmoodalmoosawi2&lt;/a&gt;&lt;/SPAN&gt; - sorry to hear you're having issues with this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you happen to be running an antivirus or other security software, could you temporarily disable them and try again, preferably from a browser with no extensions or plugins running?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you still get the same results, please send me a screenshot of the error or the last screen you can get to.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 04 Dec 2023 08:12:00 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-hung-up-when-signing-in-from-a-new-computer/m-p/734271#M12808</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-12-04T08:12:00Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox hung up when signing in from a new computer</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-hung-up-when-signing-in-from-a-new-computer/m-p/734314#M12815</link>
      <description>&lt;P&gt;Yes I did what you described, no antivirus running (windows defender is off), and tried Edge &amp;amp; Firefox which don't have extensions . There is no visible error message, but the final page is this , a continuous loop that doesn't proceed to the next page&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Mahmoodalmoosawi2_1-1701686719291.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/42571i28C67772C54BC642/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Mahmoodalmoosawi2_1-1701686719291.png" alt="Mahmoodalmoosawi2_1-1701686719291.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 04 Dec 2023 10:45:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-hung-up-when-signing-in-from-a-new-computer/m-p/734314#M12815</guid>
      <dc:creator>Mahmoodalmoosawi2</dc:creator>
      <dc:date>2023-12-04T10:45:33Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox hung up when signing in from a new computer</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-hung-up-when-signing-in-from-a-new-computer/m-p/734370#M12825</link>
      <description>&lt;P&gt;Can you maybe try another WiFi network &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1776788"&gt;@Mahmoodalmoosawi2&lt;/a&gt;&lt;/SPAN&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, did you reboot your computer since you first noticed this?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 04 Dec 2023 13:53:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-hung-up-when-signing-in-from-a-new-computer/m-p/734370#M12825</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-12-04T13:53:23Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox hung up when signing in from a new computer</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-hung-up-when-signing-in-from-a-new-computer/m-p/734481#M12838</link>
      <description>&lt;P&gt;Thanks for the suggestion,&amp;nbsp;&lt;BR /&gt;I was able to restart my computer, but couldn't connect to another wifi network&amp;nbsp;&lt;/P&gt;&lt;P&gt;However, the problem persists &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@B0F70D28791EB05FA3EA0C3BDDF08EE3/emoticons/1f61e.png" alt=":disappointed_face:" title=":disappointed_face:" /&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 04 Dec 2023 20:49:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-hung-up-when-signing-in-from-a-new-computer/m-p/734481#M12838</guid>
      <dc:creator>Mahmoodalmoosawi2</dc:creator>
      <dc:date>2023-12-04T20:49:46Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox hung up when signing in from a new computer</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-hung-up-when-signing-in-from-a-new-computer/m-p/734527#M12842</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1776788"&gt;@Mahmoodalmoosawi2&lt;/a&gt;! Can you check this via an incognito window, as well?&lt;/P&gt;</description>
      <pubDate>Tue, 05 Dec 2023 01:08:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-hung-up-when-signing-in-from-a-new-computer/m-p/734527#M12842</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-12-05T01:08:44Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox hung up when signing in from a new computer</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-hung-up-when-signing-in-from-a-new-computer/m-p/734551#M12847</link>
      <description>&lt;P&gt;I've just tried signing in via an incognito window, same issue &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@B0F70D28791EB05FA3EA0C3BDDF08EE3/emoticons/1f61e.png" alt=":disappointed_face:" title=":disappointed_face:" /&gt;&lt;/P&gt;&lt;P&gt;Thanks&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 05 Dec 2023 05:49:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-hung-up-when-signing-in-from-a-new-computer/m-p/734551#M12847</guid>
      <dc:creator>Mahmoodalmoosawi2</dc:creator>
      <dc:date>2023-12-05T05:49:50Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox hung up when signing in from a new computer</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-hung-up-when-signing-in-from-a-new-computer/m-p/734580#M12849</link>
      <description>&lt;P&gt;@Walter&lt;/P&gt;&lt;P&gt;I've just tried connecting to a new wifi&amp;nbsp; network and, after sometime, it finally proceeded! ask some security questions then finally was able to log in!!&amp;nbsp;&lt;/P&gt;&lt;P&gt;I'm replying from my main account now &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@FBF7D2AB59A0D6E861EBF6A36F93B7E2/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt;&lt;BR /&gt;Many thanks!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 05 Dec 2023 09:40:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-hung-up-when-signing-in-from-a-new-computer/m-p/734580#M12849</guid>
      <dc:creator>Mahmoodalmoosawi1</dc:creator>
      <dc:date>2023-12-05T09:40:17Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox hung up when signing in from a new computer</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-hung-up-when-signing-in-from-a-new-computer/m-p/734592#M12851</link>
      <description>&lt;P&gt;Glad to hear it's sorted now and thanks for keeping us in the loop too &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1777314"&gt;@Mahmoodalmoosawi1&lt;/a&gt; - much appreciated.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;See you around the Community and take care!&lt;/P&gt;</description>
      <pubDate>Tue, 05 Dec 2023 10:10:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-hung-up-when-signing-in-from-a-new-computer/m-p/734592#M12851</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-12-05T10:10:41Z</dc:date>
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