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    <title>topic Re: Password verification email not received in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Password-verification-email-not-received/m-p/737033#M13011</link>
    <description>&lt;P&gt;Hi there &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1781622"&gt;@nic1994&lt;/a&gt;&lt;/SPAN&gt; - sorry to hear you're having issues with &lt;A href="https://help.dropbox.com/account-access/one-time-code" target="_blank"&gt;this&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you checked your email's spam/junk folder as well, apart from your inbox?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, how long ago did you last log into the account in question?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If it's been more than a year, it might &amp;nbsp;have been closed due to inactivity.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In any case, please keep me posted!&lt;/P&gt;</description>
    <pubDate>Thu, 14 Dec 2023 08:11:12 GMT</pubDate>
    <dc:creator>Walter</dc:creator>
    <dc:date>2023-12-14T08:11:12Z</dc:date>
    <item>
      <title>Password verification email not received</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Password-verification-email-not-received/m-p/737027#M13010</link>
      <description>&lt;P&gt;&lt;SPAN&gt;Hi. I didn't use my Dropbox account for few years. And when I was trying to login few days ago, the system told&amp;nbsp;that the verification email of the 6 number was sent, but I didn't receive anything.&amp;nbsp;How to fix the problem？？&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 14 Dec 2023 08:10:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Password-verification-email-not-received/m-p/737027#M13010</guid>
      <dc:creator>nic1994</dc:creator>
      <dc:date>2023-12-14T08:10:56Z</dc:date>
    </item>
    <item>
      <title>Re: Password verification email not received</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Password-verification-email-not-received/m-p/737033#M13011</link>
      <description>&lt;P&gt;Hi there &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1781622"&gt;@nic1994&lt;/a&gt;&lt;/SPAN&gt; - sorry to hear you're having issues with &lt;A href="https://help.dropbox.com/account-access/one-time-code" target="_blank"&gt;this&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you checked your email's spam/junk folder as well, apart from your inbox?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, how long ago did you last log into the account in question?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If it's been more than a year, it might &amp;nbsp;have been closed due to inactivity.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In any case, please keep me posted!&lt;/P&gt;</description>
      <pubDate>Thu, 14 Dec 2023 08:11:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Password-verification-email-not-received/m-p/737033#M13011</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-12-14T08:11:12Z</dc:date>
    </item>
    <item>
      <title>Re: Password verification email not received</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Password-verification-email-not-received/m-p/737036#M13012</link>
      <description>&lt;P&gt;Hi Walter,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Yes,&amp;nbsp;&lt;SPAN&gt;&amp;nbsp;checked spam/junk folder already, and follow the Dropbox team's suggest, add&amp;nbsp;&lt;A href="mailto:no-reply@dropbox.com" target="_blank" rel="noopener nofollow noreferrer"&gt;no-reply@dropbox.com&lt;/A&gt;&amp;nbsp;into contact list of my email. But doesn't work at all.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;To check my email address, I've also ask the customer services team, they told that maybe the mail from Dropbox has been bounced before,&amp;nbsp;cause the Dropbox system blocked my email as an&amp;nbsp;invalid address.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;As you said, "If it's been more than a year, it might &amp;nbsp;have been closed due to inactivity." Does it means that I can't get my account back anymore ??&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 14 Dec 2023 08:34:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Password-verification-email-not-received/m-p/737036#M13012</guid>
      <dc:creator>nic1994</dc:creator>
      <dc:date>2023-12-14T08:34:44Z</dc:date>
    </item>
    <item>
      <title>Re: Password verification email not received</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Password-verification-email-not-received/m-p/737059#M13013</link>
      <description>&lt;P&gt;When you say you asked the team, are you referring to the Support team perhaps &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1781622"&gt;@nic1994&lt;/a&gt;&lt;/SPAN&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In that case, do you happen to have a ticket ID as a reference?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 14 Dec 2023 12:32:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Password-verification-email-not-received/m-p/737059#M13013</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-12-14T12:32:36Z</dc:date>
    </item>
    <item>
      <title>Re: Password verification email not received</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Password-verification-email-not-received/m-p/737156#M13023</link>
      <description>I’m not sure what you mean, the team that I’ve mentioned was the help center from Dropbox.&lt;BR /&gt;&lt;BR /&gt;(&lt;A href="https://help.dropbox.com/zh-tw/account-access/verify-email" target="_blank"&gt;https://help.dropbox.com/zh-tw/account-access/verify-email&lt;/A&gt;)&lt;BR /&gt;&lt;BR /&gt;Is there any other solution to fix the problem? I really need my account back.</description>
      <pubDate>Thu, 14 Dec 2023 18:17:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Password-verification-email-not-received/m-p/737156#M13023</guid>
      <dc:creator>nic1994</dc:creator>
      <dc:date>2023-12-14T18:17:58Z</dc:date>
    </item>
    <item>
      <title>Re: Password verification email not received</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Password-verification-email-not-received/m-p/737216#M13030</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1781622"&gt;@nic1994&lt;/a&gt;. I double checked our system, and I can see you’ve logged a ticket with our support team already (they’ve also replied back to you).&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Please check the same email address as the one showing &lt;A href="https://www.dropbox.com/account/general" target="_blank"&gt;here&lt;/A&gt; to see their reply, and respond back.&lt;/P&gt;</description>
      <pubDate>Thu, 14 Dec 2023 22:58:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Password-verification-email-not-received/m-p/737216#M13030</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-12-14T22:58:13Z</dc:date>
    </item>
    <item>
      <title>Re: Password verification email not received</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Password-verification-email-not-received/m-p/737320#M13036</link>
      <description>&lt;P&gt;Got it. Thanks.&lt;/P&gt;</description>
      <pubDate>Fri, 15 Dec 2023 13:46:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Password-verification-email-not-received/m-p/737320#M13036</guid>
      <dc:creator>nic1994</dc:creator>
      <dc:date>2023-12-15T13:46:14Z</dc:date>
    </item>
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