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    <title>topic Re: Have a work account, now can't log into personal account in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Have-a-work-account-now-can-t-log-into-personal-account/m-p/746900#M13502</link>
    <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1797255"&gt;@SMPicks&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;When you were invited to the Dropbox Business team, which is what you're describing, did you merge your account there (meaning your files were added to the Dropbox Business team) or did you keep your files separate under a different Dropbox account?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
    <pubDate>Wed, 24 Jan 2024 16:28:31 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2024-01-24T16:28:31Z</dc:date>
    <item>
      <title>Have a work account, now can't log into personal account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Have-a-work-account-now-can-t-log-into-personal-account/m-p/746894#M13501</link>
      <description>&lt;P&gt;I've tried searching the community forums but I can't quite find my particular issue so here goes-&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I've had a personal Dropbox account for years. A company I do contract work for added me as a user to their shared business account, using the same email address I use for my personal account. Now I can log into the work account, but I can't log into my personal account nor see any of my personal files when logged into the work account.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I've tried numerous things (unmerging accounts, trying to log in from a new browser window and an incognito browser window, resetting password), but when I try to enter my email address and the password for my personal account, I get told that the password is incorrect. I've got the files from my personal Dropbox account backed up to my laptop, so I know they're still there somewhere, I just can't access them. Any suggestions would be really appreciated!&lt;/P&gt;</description>
      <pubDate>Wed, 24 Jan 2024 16:29:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Have-a-work-account-now-can-t-log-into-personal-account/m-p/746894#M13501</guid>
      <dc:creator>SMPicks</dc:creator>
      <dc:date>2024-01-24T16:29:23Z</dc:date>
    </item>
    <item>
      <title>Re: Have a work account, now can't log into personal account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Have-a-work-account-now-can-t-log-into-personal-account/m-p/746900#M13502</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1797255"&gt;@SMPicks&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;When you were invited to the Dropbox Business team, which is what you're describing, did you merge your account there (meaning your files were added to the Dropbox Business team) or did you keep your files separate under a different Dropbox account?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Wed, 24 Jan 2024 16:28:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Have-a-work-account-now-can-t-log-into-personal-account/m-p/746900#M13502</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-01-24T16:28:31Z</dc:date>
    </item>
    <item>
      <title>Re: Have a work account, now can't log into personal account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Have-a-work-account-now-can-t-log-into-personal-account/m-p/746920#M13506</link>
      <description>&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;Hello&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1797255"&gt;@SMPicks&lt;/a&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;Thanks for reaching out. I hope you don't mind me jumping in here.&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;I have taken I look and I see what has happened!&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;To explain the situation will require some account-specific info that would be wise not to share publicly.&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;Would it be okay for me to send you an email?&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;Let me know more, and we'll take it from there!&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;Best regards,&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;Helen&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;The Dropbox Team&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj url"&gt;&lt;A class="dynamiclink" href="https://www.dropbox.com/help" target="_blank" rel="noreferrer nofollow noopener"&gt;https://www.dropbox.com/help&lt;/A&gt;&lt;/SPAN&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;</description>
      <pubDate>Wed, 24 Jan 2024 18:12:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Have-a-work-account-now-can-t-log-into-personal-account/m-p/746920#M13506</guid>
      <dc:creator>Helen DBX</dc:creator>
      <dc:date>2024-01-24T18:12:03Z</dc:date>
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