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    <title>topic Re: Cant log into account, DB saying it doesn't exist, but have been charged each month in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Cant-log-into-account-DB-saying-it-doesn-t-exist-but-have-been/m-p/746942#M13516</link>
    <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1797330"&gt;@nicolearaujo&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;It sounds like you might have an email address you're not aware of.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried locating your account using the &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank"&gt;card lookup tool&lt;/A&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
    <pubDate>Wed, 24 Jan 2024 20:08:14 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2024-01-24T20:08:14Z</dc:date>
    <item>
      <title>Cant log into account, DB saying it doesn't exist, but have been charged each month</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Cant-log-into-account-DB-saying-it-doesn-t-exist-but-have-been/m-p/746927#M13514</link>
      <description>&lt;P&gt;I downloaded Dropbox around a year ago and stored a file. Since getting a new iphone, I have tried to log in and none of the emails I've tried have worked. They are all saying the account doesn't exist. I know that I have been charged for my dropbox account every month. IT IS IMPOSSIBLE TO REACH A REAL PERSON THROUGH CUSTOMER SUPPORT LINE. As soon as I find a better file storage place I'm switching but I want the file I stored!! Any advice?? Thank you!!!&lt;/P&gt;</description>
      <pubDate>Wed, 24 Jan 2024 20:05:29 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Cant-log-into-account-DB-saying-it-doesn-t-exist-but-have-been/m-p/746927#M13514</guid>
      <dc:creator>nicolearaujo</dc:creator>
      <dc:date>2024-01-24T20:05:29Z</dc:date>
    </item>
    <item>
      <title>Re: Cant log into account, DB saying it doesn't exist, but have been charged each month</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Cant-log-into-account-DB-saying-it-doesn-t-exist-but-have-been/m-p/746928#M13515</link>
      <description>&lt;P&gt;(This is probably assumed, but for clarification, created this new account just so I could post in the community board&amp;nbsp;&lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@9ED6361C21B1F6A08E66461B62C69D86/emoticons/1f611.png" alt=":expressionless_face:" title=":expressionless_face:" /&gt;&lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@D7D490FCD7C4928DD7982C80A7F38EC4/emoticons/1f644.png" alt=":face_with_rolling_eyes:" title=":face_with_rolling_eyes:" /&gt;)&lt;/P&gt;</description>
      <pubDate>Wed, 24 Jan 2024 19:24:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Cant-log-into-account-DB-saying-it-doesn-t-exist-but-have-been/m-p/746928#M13515</guid>
      <dc:creator>nicolearaujo</dc:creator>
      <dc:date>2024-01-24T19:24:46Z</dc:date>
    </item>
    <item>
      <title>Re: Cant log into account, DB saying it doesn't exist, but have been charged each month</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Cant-log-into-account-DB-saying-it-doesn-t-exist-but-have-been/m-p/746942#M13516</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1797330"&gt;@nicolearaujo&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;It sounds like you might have an email address you're not aware of.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried locating your account using the &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank"&gt;card lookup tool&lt;/A&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Wed, 24 Jan 2024 20:08:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Cant-log-into-account-DB-saying-it-doesn-t-exist-but-have-been/m-p/746942#M13516</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-01-24T20:08:14Z</dc:date>
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