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    <title>topic Re: Dropbox &amp;quot;Two-step verification text message can't be sent&amp;quot;, but my bank etc can send m in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-quot-Two-step-verification-text-message-can-t-be-sent/m-p/748064#M13616</link>
    <description>&lt;P&gt;This is indeed strange behavior, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1798918"&gt;@PD_OR&lt;/a&gt;&lt;/SPAN&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Would you mind turning off two-step verification and then setting it up again, but from a different browser or an incognito/private browsing window, to see if that makes any difference?&lt;/P&gt;</description>
    <pubDate>Tue, 30 Jan 2024 18:50:42 GMT</pubDate>
    <dc:creator>Hannah</dc:creator>
    <dc:date>2024-01-30T18:50:42Z</dc:date>
    <item>
      <title>Dropbox "Two-step verification text message can't be sent", but my bank etc can send me texts????</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-quot-Two-step-verification-text-message-can-t-be-sent/m-p/747842#M13587</link>
      <description>&lt;P&gt;When I login, I get the error&amp;nbsp;"Two-step verification text message can't be sent".&lt;/P&gt;
&lt;P&gt;But my bank, credit union &amp;amp; others can send me text messages. My phone number in Dropbox security settings is correct.&lt;/P&gt;
&lt;P&gt;I've tried logging into Dropbox several times. Get the same error.&lt;/P&gt;
&lt;P&gt;If I reset my password, I can get into my account, but if I logout &amp;amp; try to login again, I get the error message again.&lt;/P&gt;
&lt;P&gt;How can I login to Dropbox without resetting my password every time???&lt;/P&gt;</description>
      <pubDate>Tue, 30 Jan 2024 20:12:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-quot-Two-step-verification-text-message-can-t-be-sent/m-p/747842#M13587</guid>
      <dc:creator>PD_OR</dc:creator>
      <dc:date>2024-01-30T20:12:15Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox "Two-step verification text message can't be sent", but my bank etc can send me texts...</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-quot-Two-step-verification-text-message-can-t-be-sent/m-p/747851#M13590</link>
      <description>&lt;P&gt;Hey there &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1798918"&gt;@PD_OR&lt;/a&gt;&lt;/SPAN&gt; - sorry to hear you're having issues with &lt;A href="https://help.dropbox.com/account-access/issues-two-step-verification" target="_blank"&gt;this&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried &lt;A href="https://help.dropbox.com/account-access/enable-two-step-verification" target="_blank"&gt;disabling the 2 step verification&lt;/A&gt; completely and re-enabling it anew at all since you first noticed this?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know more and we'll take it from there.&lt;/P&gt;</description>
      <pubDate>Mon, 29 Jan 2024 22:33:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-quot-Two-step-verification-text-message-can-t-be-sent/m-p/747851#M13590</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-01-29T22:33:45Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox "Two-step verification text message can't be sent", but my bank etc can send m</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-quot-Two-step-verification-text-message-can-t-be-sent/m-p/747858#M13592</link>
      <description>&lt;P&gt;Per your suggestion, I disabled 2-step verification, but when I try to re-enable it, it says my "carrier isn't supported at this time"!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;However, the 2nd/alternative phone # I submitted to Dropbox DOES work. It's an identical model iPhone, and it DOES receive 2-step security texts from DB, using the SAME carrier as my phone!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Restarting all devices, clearing browser cache, etc makes no difference.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Icing on the cake: Now DB says my account is locked for 24-hours! Too many attempts! Grrrrrr .....&lt;/P&gt;</description>
      <pubDate>Mon, 29 Jan 2024 22:53:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-quot-Two-step-verification-text-message-can-t-be-sent/m-p/747858#M13592</guid>
      <dc:creator>PD_OR</dc:creator>
      <dc:date>2024-01-29T22:53:59Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox "Two-step verification text message can't be sent", but my bank etc can send m</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-quot-Two-step-verification-text-message-can-t-be-sent/m-p/748064#M13616</link>
      <description>&lt;P&gt;This is indeed strange behavior, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1798918"&gt;@PD_OR&lt;/a&gt;&lt;/SPAN&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Would you mind turning off two-step verification and then setting it up again, but from a different browser or an incognito/private browsing window, to see if that makes any difference?&lt;/P&gt;</description>
      <pubDate>Tue, 30 Jan 2024 18:50:42 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-quot-Two-step-verification-text-message-can-t-be-sent/m-p/748064#M13616</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-01-30T18:50:42Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox "Two-step verification text message can't be sent", but my bank etc can send m</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-quot-Two-step-verification-text-message-can-t-be-sent/m-p/748067#M13617</link>
      <description>&lt;P&gt;Today when I try to enable 2-step verification, I get this message (I've obscured my phone #). Kinda difficult to troubleshoot this issue when DB's security precautions make it impossible/impractical. I understand why this sort of thing is good practice, but a PITA when things don't work as expected.&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="240130 dropbox 2-step error message.jpg" style="width: 800px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/43734i3772EC77B0F746FE/image-size/large?v=v2&amp;amp;px=999" role="button" title="240130 dropbox 2-step error message.jpg" alt="240130 dropbox 2-step error message.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 30 Jan 2024 19:16:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-quot-Two-step-verification-text-message-can-t-be-sent/m-p/748067#M13617</guid>
      <dc:creator>PD_OR</dc:creator>
      <dc:date>2024-01-30T19:16:07Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox "Two-step verification text message can't be sent", but my bank etc can send m</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-quot-Two-step-verification-text-message-can-t-be-sent/m-p/748085#M13620</link>
      <description>&lt;P&gt;I see, thanks for letting me know, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1798918"&gt;@PD_OR&lt;/a&gt;, and thanks for your feedback here.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I'd personally try one more time from a different network/connection, but if that doesn't work, please give it some time and get back to us with the result tomorrow.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If it's still not working, let us know and we can send you an email, so we can investigate this internally together.&lt;/P&gt;</description>
      <pubDate>Tue, 30 Jan 2024 21:12:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-quot-Two-step-verification-text-message-can-t-be-sent/m-p/748085#M13620</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-01-30T21:12:14Z</dc:date>
    </item>
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