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    <title>topic Re: Not receiving email for resetting password in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-email-for-resetting-password/m-p/752465#M13918</link>
    <description>&lt;P&gt;I did check the spam filter, but nothing there either.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Will do, thank you! &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@FBF7D2AB59A0D6E861EBF6A36F93B7E2/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt;&lt;/P&gt;</description>
    <pubDate>Tue, 20 Feb 2024 18:07:23 GMT</pubDate>
    <dc:creator>Skovgaard94</dc:creator>
    <dc:date>2024-02-20T18:07:23Z</dc:date>
    <item>
      <title>Not receiving email for resetting password</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-email-for-resetting-password/m-p/752450#M13915</link>
      <description>&lt;P&gt;Hi Dropbox.&lt;/P&gt;
&lt;P&gt;I'm not receiving password reset email (or any emails for that matter).&lt;/P&gt;
&lt;P&gt;I've added &lt;A href="mailto:noreply@dropbox.com" target="_blank" rel="noopener"&gt;noreply@dropbox.com&lt;/A&gt;&amp;nbsp;to my contacts, and triplechecked, that my email address is correct, but nothing seems to work.&lt;/P&gt;
&lt;P&gt;I've been in contact with the dropbot, but without luck.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I forgot my password, but is currently logged in from my pc.&lt;/P&gt;
&lt;P&gt;However, I can't change my password, when I don't know the old one, and I would like access from my phone as well.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Please help me, to receive the emails, thank you!&lt;/P&gt;</description>
      <pubDate>Tue, 20 Feb 2024 17:56:54 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-email-for-resetting-password/m-p/752450#M13915</guid>
      <dc:creator>Skovgaard94</dc:creator>
      <dc:date>2024-02-20T17:56:54Z</dc:date>
    </item>
    <item>
      <title>Re: Not receiving email for resetting password</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-email-for-resetting-password/m-p/752461#M13916</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1806470"&gt;@Skovgaard94&lt;/a&gt;, and thanks for posting this here.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;From your description, I presume you’ve also checked your email’s spam folder, correct?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If yes, then I suggest contacting our support team directly, and they’ll further assist. Here’s &lt;A href="https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-access-email-to-get-6-digit-code/m-p/729428/highlight/true#M12435" target="_blank"&gt;how&lt;/A&gt; you can do this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Please also send me your ticket number here, after you've logged a ticket with them.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Hope this helps a bit.&lt;/P&gt;</description>
      <pubDate>Tue, 20 Feb 2024 17:54:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-email-for-resetting-password/m-p/752461#M13916</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2024-02-20T17:54:18Z</dc:date>
    </item>
    <item>
      <title>Re: Not receiving email for resetting password</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-email-for-resetting-password/m-p/752465#M13918</link>
      <description>&lt;P&gt;I did check the spam filter, but nothing there either.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Will do, thank you! &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@FBF7D2AB59A0D6E861EBF6A36F93B7E2/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 20 Feb 2024 18:07:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-email-for-resetting-password/m-p/752465#M13918</guid>
      <dc:creator>Skovgaard94</dc:creator>
      <dc:date>2024-02-20T18:07:23Z</dc:date>
    </item>
    <item>
      <title>Re: Not receiving email for resetting password</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-email-for-resetting-password/m-p/752467#M13919</link>
      <description>&lt;P&gt;My ticket #23347430 &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@FBF7D2AB59A0D6E861EBF6A36F93B7E2/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 20 Feb 2024 18:08:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-email-for-resetting-password/m-p/752467#M13919</guid>
      <dc:creator>Skovgaard94</dc:creator>
      <dc:date>2024-02-20T18:08:37Z</dc:date>
    </item>
    <item>
      <title>Re: Not receiving email for resetting password</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-email-for-resetting-password/m-p/752476#M13920</link>
      <description>&lt;P&gt;Thanks for that, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1806470"&gt;@Skovgaard94&lt;/a&gt;! I’ve found your ticket, and also left an internal note for our team to see. They’ll get back to you as soon as possible.&lt;/P&gt;</description>
      <pubDate>Tue, 20 Feb 2024 18:59:00 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-email-for-resetting-password/m-p/752476#M13920</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2024-02-20T18:59:00Z</dc:date>
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